Manager Management

A skilled manager with more than ** years experience in the military and

private sector providing leadership and management of projects, personnel,

equipment, and facilities. A team player that can lead, prioritize,

identify root causes of problems, exercises sound judgment, and implements

creative solutions with minimal supervision. Planning, monitoring, and

reporting complex events in demanding situations are skills I deliver.

Recognized and awarded on numerous occasions for initiative, exceeding

organizational goals and superior performance.

Professional Strengths:

Program / Project Management Operations Management

Administration

Program / Project Management

. Led cross functional teams to design energy management controls

solutions for four national hospitality chains representing the

potential of over 3000 sites

. Schedule and execute all aspects of multi-site projects resulting in

on time, quality installs within budget constraints

. Coordinated and managed electrical contractors for installation of

controls system on lighting, signage, and HVAC circuits, ensuring

quality and customer satisfaction

. Managed all aspects of internal and external customer relationships

including process development, service, and escalation procedures

. Ensured contracts were executed according to scope and within budget

constraints

. Routine communication and facilitation with internal and customer

executive teams

. Conducted three successful pilot programs resulting in RFPs to expand

site installations

Operations Management

. Processed and approved all invoice request for internal and external

clients

. Tracked and reported the status of combat operations for a 662 person

combat engineering unit, to include: base construction projects, road

construction, mine clearing, route clearance, cache destruction, and

security operations

. Developed an Access database that consolidated and summarized reports

for unit status and assessments resulting in improved timeliness and

accuracy of information

. Streamlined/wrote processes and information flow in numerous

capacities

Administration

. Created and implemented a correction plan that successfully

transformed the company from missing five out of six functional area

goals to achieving all six within six months

. Improved efficiency by developing an Access database, adopted by the

division, to analyze and manage a $2M training budget and monitor 850

employee's performance

. Wrote facility operating procedures and physical security plan that

resulted in three zero deficiency physical security inspections after

predecessor failed two prior inspections

. Senior manager for personnel and facilities of an 8 acre, 17,000 sq.

ft. government facility operating autonomously

. Passed all safety, OSHA, and environmental inspections on initial

visit

Education and Training

. Master of Business Administration (3.7 GPA), Winthrop University, Rock

Hill, SC 2003

. Bachelor of Business Administration (3.7 GPA), Management, Summa Cum

Laude, Northwood University, Midland, MI 1997

. Security Clearance

. Graduate, Advanced Leadership and Management Course

. Graduate, Battle Staff Non-Commissioned Officers Course

. Mobilization Planner Certificate

. Training Management Certificate

Employment History

Senior Program Manager, Site Controls - Austin, Texas, February 2008 -

March 2009

Program/Project/Operations Manager, US Army - multiple assignments, May

1995-October 2007

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