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Customer Service High School

Location:
Conroe, TX, 77303
Posted:
January 11, 2013

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Resume:

ARMANDO MONTEZ SHOFF

936-***-****

abnd8u@r.postjobfree.com

***** ***** **** **.

Conroe Tx 77303

WITH Secret Clearance

Clean background

Executive Profile

. Results-focused, team leader/player with demonstrated planning,

organization, communication, and decision-making capabilities within

high volume, intensive and hostile work environments.

. Performance areas include logistics management, integrated automated

supply systems, material handling and expediting, inventory

management, warehouse operations, safety and production.

Focused on cost efficiency and increasing company profits

. Adept at blending strong decision-making abilities with outstanding

organizational skills, solid leadership attributes, and successful

interpersonal relationship-building techniques.

. Ambitious, hard-working professional, with a proven commitment to

quality and customer service.

. Strong communication skills, proven ability to listen to clients'

wishes and concerns regarding customer satisfaction.

Professional Experience

Merchandiser

June 2012- Current

Pepsi Bottling Group, Houston, Tx

. Merchandise store shelving, coolers and displays with Pepsi products

in accounts assigned by supervisor

. Utilize promotional material (signs, banners) in accounts

. Keep back room stock in neat and orderly condition

. Communicate sales results to store and Pepsi management

. Build customer relationships at store level

. Make bi-weekly orders to keep par on hand

. Kept inventory of stock

. Reduce shrinkage, breakage and outdated stock by keeping organized

inventory

. Cycle counting

TC - AIMS OPERATOR Lead Mar

2010 - Nov 2011

URS, Joint Base Ballad, Mosul, Tallil, Iraq

84 hour work week

. Negotiated Transportation Movements Requests with clients

. Processed all equipment rolling and non rolling turned in by Military

. Tracked equipment items and MRO numbers through AWRDS and TC-AIMS

. Successfully create load plans to move equipment throughout Kuwait,

Iraq and CONUS

. Correspond with military and civilian points of contact

. Successfully negotiated transportation of millions of dollars of

Government property

. Insure proper completion of logs and paper work

. Kept 100% inventory on sensitive military items

. Cycle counting

Container Coordinator Lead/ADAG Lead / TO4

Feb 2009 - Mar 2010

ITT, Leatherneck, Afghanistan

. Verified monthly inventory of containers throughout base/fob

. Reported inventory to Commanding officer on daily basis

. Cycle counting

. Tracked and delivered all incoming and outgoing cargo in and out of

ADAG

. Palletized materials, coordinate and plan movement of materials on and

off work sites

. Coordinated transportation for all cargo to be delivered to client

MHE RTCH Operator / Transportation

Dec 2007 - Feb 2009

Kellogg Brown & Root, Khandahar, Afghanistan

. Filled out and filled daily paperwork to include but not limited to;

PMCS, AHA, TSTI, Container movement count sheets, Dispatch, DA forms

and other pertaining military documentation

. Loaded and unloaded 20' and 40' containers to and from trailers

. Maintained a 100% safe and incident free record with over 33 months

with KBR and 12 months as RTCH operator

. Palletized materials, coordinate and plan movement of materials on and

off work site

. Operated forklift and container handler TEREX

Cargo Handler (Surface Movement)

Aug 2006 - Dec 2007

Kellogg Brown & Root, Bagram, Afghanistan

. Management of all incoming and outgoing empty and full container

. Kept 100% inventory of all empty containers in yard by size and

commercial carrier

. Learned and memorized all DODAC's on incoming freight

. Kept 100 percent inventory of R.F tags (material tracking system)

. Cycle counting inventory on daily basis

Education & Professional Qualifications

High School Diploma

Atwater High School, Atwater, California

Trainings / Certifications / Awards:

CMM/IBS/CMST/AWARDS/TC-AIMS Kalmar, Lindy, Terex (RTCH) MHE licensed

(MASTER DRIVER)

LIW (Logistics Information Warehouse), May 2010 TPE Planner (Theater

Property Equipment), May 2010

AWRDS (Army War Reserves Deployment System), May 2010

SARSS (Standard Army Retail Supply System), May 2010 ARMT (Army Reset

Management Tool), May 2010

SAMS (Standard Army Maintenance System), Jun 2003

Technical Skills:

PC and MAC Microsoft Office: Word, Excel, Access, and PowerPoint

Ability to quickly learn new programs, procedures Ability to follow

company S.O.P/S.O.W



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