Wappingers Falls, NY *2590
****.******@*****.***
Francesca Mulone
Objective Seeking a challenging position that utilizes my strong management skills with opportunities for growth and
advancement.
Summary of Qualifications Over 23 years of management and customer service experience.
Skills; Marketing, Ability to multi task and easily grasp new ideas, time management, energetic, confident and a team
player. Knowledge of Yardi, Microsoft Word, Excel, Quick Books, Vista and Microsoft Outlook.
Professional Experience:
01/2009 – 12/23/2009 River Management, Development & Realty, Poughkeepsie, NY 12601
Property Manager/Associate Broker/Rental Agent
Responsibilities: Daily reporting directly to owner, manage assigned properties, dedicated to renting properties in-
house and outside rentals, overseeing and hiring superintendents that work in buildings, maintenance department and
contractors, responsible for overseeing all apartment preparations and maintenance issues, maximize profit for owners,
tenant relationship building, maintained files, performed a wide variety of assignments duties and responsibilities of an
administrative nature, Knowledge of Section 8 and other government programs, review and accept or deny rental
applications for apartments or commercial space, procuring new accounts and maintaining them for management or
listing them for sale.
Professional Associations & Designations: Mid-Hudson Multiple Listing Service, continuing education.
2006 - 2008 L. Jackson Builders, Pelham, NY
Office Manager/Construction
Responsibilities: Daily reporting directly to owner, directing and controlling use of supplies and tools to attain
maximum profit, sales and productivity, employee retention and supervision for 16 employees and sub-contractors,
customer relationship building, maintained files and inventory, weekly payroll, performed a wide variety of
assignments duties and responsibilities of an administrative nature, diligently resolved problems that decreased
turnaround time, managed different insurances from our company and sub-contractors for auditing and prepared and
executed job proposals.
Francesca Mulone
2007 – 2009 Prudential Serls Prime Properties, Hopewell Junction, NY
Associate Broker/Real Estate
Achievements : Accomplished NYS Associate Broker Licensure. Completing various NY State Continuing Education
Credits.
Professional Associations & Designations: National Association of Realtors (NAR), New York State Association of
Realtors (NYSAR), Certified Relocation Specialist (RELO), Westchester County Board of Realtors (WCBR),
Westchester/ Putnam Multiple Listing Service
Responsibilities: Obtaining and maintaining listings, negotiating offers for sellers and or buyers, advertising,
consistently marketing myself, provide advice, guidance and assistance to clients, typing up correspondence and letters
as needed for client follow up, procure appointments with prospective new clients.
2003 – 2007 Houlihan Lawrence, Jefferson Valley, NY
Licensed Sales Agent/Real Estate
Achievements : Silver Award Excellence in sales 2006 and 2004,
Satisfactorily completed the Real Estate Brokers Course (08/07),
Top Producer and Member of the Multi Million Dollar Club, Completing various NY State Continuing Education
Credits.
Professional Associations & Designations: National Association of Realtors (NAR), New York State Association of
Realtors (NYSAR), Westchester County Board of Realtors (WCBR), Westchester/ Putnam Multiple Listing Service
Responsibilities: Obtaining and maintaining listings, negotiating offers for sellers and or buyers, advertising,
consistently marketing myself, provide advice, guidance and assistance to clients, typing up correspondence and letters
as needed for client follow up, procure appointments with prospective new clients.
2000 - 2003 Classic Builders & Renovations, Putnam Valley, NY
Office & Project Manager/Construction
Achievements: Launched a new concept in company’s business, promoted to project manager
Responsibilities: Customer relationship building, employee retention and supervision,
Francesca Mulone
responsible for daily activities/reporting, maintained files and inventory, payroll, performed a wide variety of
assignments duties and responsibilities of an administrative nature, diligently resolved problems that decreased
turnaround time, designing and installation of sunrooms, controlling and observing job sites, executed job proposals.
1997–1999 CVS Pharmacy Portchester, NY
Manager/Retail
Achievements: Maintained full control of business when store manager left, accelerated to store manager within 3
months.
Responsibilities: Merchandising and marketing, employee retention and supervision, overseeing loss prevention at all
times, purchased and maintained inventory and system accuracy, payroll and expense management, training and
development of our sales team, organized meetings, daily operations management, store opening and closing
procedures, supervised staff of 26 and created weekly schedules, responsible for everyday operations and data entry,
maintained and exceeded daily sales quotas.
1990–1997 Tana’s Pizzeria & Restaurant, New York, NY/Long Beach, New Jersey
Manager/District Sales Manager
Achievements: Recognized for my ability to optimize operations that increased efficiency and company profit,
company started expanding, I was promoted to District Sales Manager and maintained both establishments.
Responsibilities: Staff hiring, training and scheduling, customer service and employee relations skills, strong
knowledge of food and labor costs, overall sales operations and business performance, and to improve overall business
performance, implementing sanitation guidelines of NYC Dept. of Health requirements and ordinances, ordering and
inventories of food, paper supplies, cleaning supplies and linens, manage corporate dining accounts, supervise
associates’ daily activity, assign responsibilities and provide clear/concise instructions.
Education Bronx Community College, Bronx, NY
Languages Bilingual in English/Italian
References Furnished upon request