Human Resources Training

Jennifer Renfrow

**** ***** ***** **. ( Dayton, OH 45459 ( 937-***-**** (

abnd51@r.postjobfree.com

Human Resources

< Background in HR affairs, including experience in employee recruitment

and retention, conflict resolution, benefits, managed HR records, HR

policies development and legal compliance, coordinated internship

program, and coordinated training for all employees.

HR and other Skills

JOB DESCRIPTIONS Staff Recruitment & Analytical and

Employment Law Retention problem-solving skills

FMLA/ADA/EEO/HIPPA Employee Relations Proficient in Microsoft Suite

ISO 9001:2000 Employee Handbook

EEOC Benefits Administration Strong detail oriented sills

HR Policies & Orientation & On-Boarding Good communication skills

Procedures Self-Starter

Training & Development

Professional Experience

O'NEIL & ASSOCIATES, INC. - MIAMISBURG, OH

Published technical manuals for Department of Defense and Commercial

industries.

HR Specialist, 2007 to 2009

Helped the company grow by recruiting for all locations and positions and

started an internship program. Worked with senior management to recruit

employees and developed and performed the new hire orientation

presentation. Tracked the temp-to-hire status on employees. Created and

updated new job descriptions and training and incentive programs. Created

training budget reports and status reports for monthly ISO meetings.

Managed personnel records; administered, enrolled, changed, terminated,

and filed benefit forms; and handled HR workplace issues. Resolved

conflicts between employees and insurance carriers and answered any

questions about benefits. Coordinated end of the year information

sessions for each benefit available for employees. Answered questions

about COBRA when an employee was terminated. Co-coordinated the first

annually health fair to promote employee wellness. Identified and

resolved issues as they rose. Updated employee information on internal

internet (example birthday). Created and updated training database.

Answered phones, sorted the mail, greeted guests, and scheduled meetings

in conference rooms when worked the front desk. Detail oriented with the

ability to multi-task and meet tight deadlines. Represented the HR

department by being a member on the Special Events committee, ESOP

committee, and Employee of the Month committee.

Key Results:

< Played a key role in ensuring all employees are informed of all employee

benefits. Structured and implemented information sessions and updated

internal insurance webpage daily.

< Played a key role in the new hire process. Structured and implemented

programs for areas of training, benefits packages, and new-employee

orientation.

< Fostered an open-door environment conducive to positive dialogue across

the organization.

< Negotiated approximately 20 salary offers and dozens of sign-on

bonuses/relocation packages annually at both the exempt and non-exempt

level.

< Brought the training program into full compliance. Coordinated with a

state official on a training grant to save the company 50% on each

training seminar for two years. Started an internal training program

using internal resources.

< Reduced benefits costs by thorough recordkeeping and ensured that the

company did not pay for benefits for which employees were responsible for

paying.

< Revised employee handbook.

< Introduced company's first internship program, created relationships with

local colleges and coordinated with Third Frontier Internship Program.

Attended over 6 college fairs every year.

< Revised job descriptions. Interviewed employees to construct an accurate

picture of the duties and skills required for each position.

< Reworked new-hire orientation program and insurance package.

< Saved the company money by working the front desk instead of hiring a

temp for a couple of days.

Professional Experience (continued)

WRIGHT STATE UNIVERSITY - FAIRBORN, OH

Peer Instructor, 2007 Teaching Assistant, 2005 to 2007

Created the teacher plans and graded papers. Helped students adjust to

college. Taught the class if the professor couldn't attend class.

Key Results:

< Coordinated a person from each important resource on campus (i.e. Campus

Security) to speak to the class.

< Graded papers for five classes that contained 25 to 30 students in each

class

< Tutored challenged students outside of class.

< Know Microsoft Access, Excel, Word, and PowerPoint at an advanced level.

Yankee Candle Company - Dayton, OH

Sales Associate, 2001-2003 2nd Assistant Manager, 2003-2004

Opened and closed the store and dropped off bank deposits. Helped create

the work schedule for the following week while made sure that the store

was in budget when it came to payroll and solved customer complaints.

Worked at other stores when a store was short staffed.

Education

WRIGHT STATE UNIVERSITY - DAYTON, OH

Bachelor of Science in Business, 2008

< Major: Management, overall GPA 3.4 (Major GPA 3.8)

< Concentration: Human Resources

< Dean's List for 4 quarters

Activities: Worked concurrently during college as a sales rep, a second

assistant manager for Yankee Candle Company, teaching assistant, and peer

instructor at Wright State University. President of the Sigma Iota Epsilon

Chapter, member of the Human Resources club, and a senator on Student

Senate.

Of Note

PROFESSIONAL DEVELOPMENT:

< Ongoing training in the areas of compensation and benefits, employee and

labor relations, leaves of absence, workers' compensation, and workplace

safety/security. Ongoing studying for the PHR certification test.

Affiliations:

< Society for Human Resource Management (SHRM)

< Miami Valley Human Resource (MVHR)

< Wright State Alumni

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