Project Manager Management

***** ******* ***** . ************, ** *****

Phone 440-***-**** . Cell phone 440-***-****

Lynn Stenger

Objective

To utilize my analysis, technical, and business skills to help improve

the effectiveness of the organization

pROFESSIONAL EXPERiENCE

Metrohealth Hospital, Cleveland, OH 5/2009-

present

Chargemaster Analyst

Accomplishments:

. Improved communication with Compliance Department and PCU's (Patient

Care Unites) regarding issues involving the Charge Description Master

(CDM)

. Interface with billing to improve billing reimbursement by updating

the CDM to reflect correct revenue codes, descriptions and prices

Responsibilities:

. Update CDM as requested by departments

. Research various regulatory issues regarding items being requested to

be entered into the chargemaster system.

. Work a Quadex (Billing) queue for CDM/CPT/Revenue code issues

Perioperative Information System Manager

2005-2009

Accomplishments:

. Increased revenue for the Perioperative Department by researching

items not being billed to patients and updating the systems to bill

these items. Researched the billing requirements for devices/implants

used in the OR and started a process to make sure the devices have the

proper coding for maximum reimbursement.

. Assists management with the integration of information from a variety

of sources to provide a comprehensive analysis of the business aspects

of the operating room.

. Alerted Management to revenue possibilities and losses for

perioperative and anesthesiology services

. Team leader for updating the preference cards used by physicians,

standardizing the scheduling of surgeries and materials used. Process

helped reduce the number of items sent to the OR and reduce waste.

. Member of Bone Graft Substitutes and Mesh Committees researching the

items utilized in the OR to help reduce the number of items being

used. Supplied data regarding material usage, reimbursement on

existing cases and possible implications of usage of certain types of

materials. Member of Turnaround Time Committee to reduce the time

needed to get surgical cases into the OR.

. Decreased the time for end of month report processing from several

days to less than one day by identifying critical needs and

streamlining the process

Responsibilities:

. Produce management reports/uploads on a daily, weekly, monthly,

annual and ad-hoc basis

. Serve as primary resource to Nursing Staff, Surgeons, Patient

Financial Services, Coding, and Information Services regarding data

needs/issues/maintenance

. Work with Materials Coordinator to maintain materials database

including additions, updates, inactivation of items to/from from the

Lawson and CDM systems.

. Interface between IS and Periop departments. Coordinate

changes/updates/modification to system.

. Backup/support for Charge Entry Specialist

Far West Center, Westlake, OH 1995-

2005

Information System Manager

Accomplishments:

. Conversion and implementation of billing system including new software

and hardware accomplished within budget and minimal down time

. Coauthored grants to implement new technology system

. Interviewed and secured the services of contractors and consultants to

supplement IS needs

. Developed management reports for tracking contract performance

Responsibilities:

. Administer the day-to-day operations of a Windows 2000 LAN with 20+

PC's at two sites using Windows XP and 2000 operating systems

. Coordinate hardware and software installations; install upgrades

. Electronic billing of Medicaid and Non-Medicaid services to multiple

counties, posting of electronic remittance advice

. Assist Finance Director with month-end reconciliation of patient

billing system and accounting systems

. Produce management reports on a weekly, monthly, annual and ad-hoc

basis

Cuyahoga County Community Mental Health Board, Cleveland, OH 1991-1995

System Project Manager

National Computer Systems, Cambridge, MA

1985-1991

Project Leader, Development

Senior Programmer/Analyst

Programmer/Analyst

Softmates, Inc., Lexington, MA 1983-1985

Project Manager/Programmer Analyst

Computer-Link Corporation, Burlington, MA 1982-1983

Applications Programmer

Data Terminal Systems, Maynard, MA 1981-1982

Applications Programmer

Technical skills

Operating Systems Software

. Windows 2000, XP, 98SE ? Excel Crystal Reports

Quadax

. UNIX ? Access SMS SIS

. Windows 2000, 2003 server ? Word EPIC

Education:

Continuing education courses in Excel, Crystal Reports, LAN's, Windows

Servers, HIPAA compliance, JHACO accreditation

Boston College, Chestnut Hill, MA Corning Community

College, Corning, NY

Bachelor of Arts in Management, June 1986 AAS Degree, Data

Processing, June 1980

References Available Upon Request

Contact this candidate