Customer Service Project Manager

Location:

Posted:

March 09, 2010

Donald M Gottlob

Bethalto, IL 62010 ***-*******@*********.***

Professional Summary

Specific experience in:

Strategic Planning Lighting Retrofits

Energy Audits Customer Service

Project Management Equipment Installation

Villa Lighting Supply, St. Louis, MO 2007-2009

National Account Manager

2007 -2009

Prepare quotations for lighting sales proposals.

Process orders and coordinate delivery with

installing contractors.

Manage inventory required for national account

customers.

Advise customers of new lighting technology and

applications.

Resolve customer service issues.

The May Department Stores Company, St. Louis, MO 1998 - 2006

Energy Auditor/ Project Manager

. Project managed over 400 projects with 5.5 million budget and 1.t

million in energy savings..

. Negotiated equipment pricing.

. Defined project costs for capital funding.

. Issued purchase orders for company supplied material and verified

deliveries.

. Prepared punch lists and project completion.

. Supervised team of union electricians to complete local equipment

installations.

Venture Stores Inc, St.Louis, Mo 1989-1998

HVAC Technician

. Performed HVAC repairs in eight stores in the ST. Louis/Central

Illinois region.

. Completed preventive maintenance on HVAC and refrigeration equipment.

. Maintained and repaired restaurant equipment.

. Repaired and install store interior and exterior lighting.

. Completed electrical repairs and installations as required for store

operations.

Belleville Area College 1987-1989 HVAC/R

Certified EPA Type I & II