Sales Manager

MELISSA KENSEK

** ********* ***** ~ Danbury, CT *6811 ~ 203-***-****

SUMMARY OF QUALIFICATIONS

Highly motivated, results-oriented, and proficient professional with

exceptional leadership and communication skills. Ambitious individual

always striving to support, encourage, and maintain strong relationships

amongst colleagues, to enhance solid team efforts in order to successfully

achieve expectations. Six years of Sales experience has equipped me with an

uncanny ability to set up appointments with the Companies' decision maker,

build a rapport, propose, negotiate, persuade, and close the sell. Social

track record of consistently meeting and exceeding company goals and

objectives. Exceptional ability to handle multiple priorities and work

under high-pressure situations. Successfully increased revenue beyond

expectations at an average of 15% each quarter. Computer friendly with many

different programs, Microsoft: Word, Excel, PowerPoint, and Outlook, as

well as Windows and XP Professional, Salesforce, Delphi,

EXPERIENCE AND ACCOMPLISHMENTS

LEADERSHIP AND TRAINING

* Ranked and placed in the Top 5 Regional Sellers, placing 1st

for 2 months, 2nd place 4

times, and 4th in for 6 consecutive months . There were 52

sales managers in my region.

* Successfully achieved an excellence Certificate of Accomplishment in

"Mastering Sales Productivity"

* Managed to always meet and exceed all goals set for me, Made Bonus

every Quarter,

* Constantly Obtained New Accounts while maintaining many others and

clients. Building a rapport and admirable relationship with each and

every one to ensure satisfactory experiences and repeat business.

* Made solicitation calls daily, cold calls, local sales calls, and

always had appointments scheduled.

* Established the opening and procurement of a Group Home for Education

Connection, Became House Manager and Supervisor of all house

operations. Made sure all needs were being met, for both clients and

staff.

* Successfully brought confidence, experience, instructive detailed

information, and professionalism to potential recruits during

orientation and interviews.

* Modeled appropriate behavior implementing and enforcing program rules

to trainees.

COMMUNICATION

* Conversed on a day to day basis with many contacts, or prospective

clients when out on

sales calls. Adapted to the appropriate behavior, speech,

mannerism, and setting

whenever necessary and always knew what they wanted and what

their needs are and

built my introduction based on how I can meet their

expectations.

* Implemented S.M.A.R.T action plans with every new company I worked

with. Resolved difficult situations offering several solutions.

* Consistently called on for exceptional communication skills to

deliver critical information to upper management, clinical,

administrative, and staff employees. Shared ideas for process

improvements.

PROFESSIONAL WORK HISTORY

Insurance Replacement and Local Market Sales Manager

AVIS BUDGET GROUP, INC

2006-2008

Managed and sold insurance replacement car rentals for 35 Avis/ Budget

offices.

Worked closely with many clients from Insurance Agents, Claim centers,

Body shops, Small business Accounts, Dealerships, Hotels, and Auto Repair &

Collision Centers.

Required to sign 5 new accounts per month, going on 60 plus sales calls per

week, hosted monthly sales blitz, traveled to attend co-workers blitz's and

sell for them.

Sales Manager/ Group Sales

SHERATON DANBURY HOTEL

2005 -2006

Daily Responsibilities include but are not limited to:

Obtaining and maintaining many accounts and clients. Making prospecting

solicitation calls to new businesses, groups, organizations, and

associations. Local Sales calls to new and existing clients to show my

appreciation to them working with me. Produced proposals, contracts and

resumes for my accounts in detail to prevent error. Logged in my activity,

appointments, and strategic action plans into Delphi. Organized Sale's

Blitz every month for our sales team, targeted accounts, and pursued them

until I successfully got their trust and business. Scheduled Site

appointments for my groups to meet the staff and tour the property.

Managed group room sales and provided the group rates. Pleased and proud to

mention that I set a new MAR (minimum average rate) to a new level by

pushing the rates, proving to be very beneficial to our daily, monthly, and

yearly revenue.

Group Home Manager / House Supervisor

EDUCATION CONNECTION

2004 to 2005

Prior to procuring the group home from another organization I was

responsible for; interviewing and hiring new direct care staff, arranging

for appropriate services from all types of vendors (phone, refuse, cable,

etc.) to service the house. Opened and operated house since official

transfer date. Ensured a smooth and effective transition for both clients

and staff. After procurement, my responsibilities included; productively

addressing, repairing, and restoring all necessary hazardous health

concerns. Managed and supervised three mentally challenged clients, eight

direct care staff, as well as all house operations. Made sure all needs

were being met daily. In charge of all financial endeavors and

transactions, managed clients' money. Helped encourage healthy lifestyles,

planned meals to ensure a nutritional balanced diet was being implemented.

* Implementing many improvements to home as well as client's routine in

order to guarantee our main objective; the members safety and well

being and that all activities performed were in their best interest.

* Managed client's money, bill payments, scheduled necessary

medical/dental appointments, arranged transportation to and from their

day program. Supplied and maintained the house with all daily living

requirements.

Facility Manager / Senior Activity Coordinator / Team Leader,

SLS HEALTH (SUPERVISED LIFESTYLES),

2001 to 2004

Managed, supervised and lead the fast paced ever-changing health care

facility with forty patients and a team of staff. My primary

responsibilities involve close communications with clients and all on duty

staff, to have knowledge of the whereabouts, moods, dysfunctions of every

resident at all times to ensure their health and safety. Made sure

appropriate care was being provided to patients in order to meet their

needs and wants to encourage, rehabilitate, help them establish and learn

what is required in order to achieve, obtain, and live healthy lifestyles.

Other responsibilities entailed scheduling therapy appointments, running a

variety of treatment progression groups, consistently being an empathetic

listener and an effective communicator. Handle several projects

simultaneously while managing the on going activities of all members.

* On a day -to -day basis worked displaying determination to meet and

exceed all objectives, motivated employees, encouraged patients,

supported and suggested ideas for process improvement. Trained several

junior employees the basics for being a well-rounded mental health

rehabilitation employee / activity coordinator / team leader /

manager.

* Dealt with customer relations daily and ensured satisfaction, solved

problems offering many solutions, prevented other problematic

situations from occurring, took control of priorities that were not

running smoothly and turned them around.

* Responsible for coordinating and scheduling psychological services,

treatment groups, recovery meetings, and rehabilitation programs.

* Updated patients' progress notes, clinical orders, and detailed

instructions into computer

records.

EDUCATION

Bachelors Degree, May 2002, - WESTERN CONNECTICUT STATE UNIVERSITY

Major in Psychology.

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