Resume for Ameet Ubhayaker
Tel: 209-***-****
Email: abncwx@r.postjobfree.com
OBJECTIVE: To perform the role of a CRM Manager/Senior Principal Consultant
providing leadership skills with a blend of functional and technical
expertise.
PROFESSIONAL SUMMARY
. Over 13 years of extensive IT experience with strong technical expertise
in CRM and EAI implementations, architecture and project management
skills
. Over 6 years of deep experience in the MDM space with expertise in
Customer Data Management using Oracle Universal Customer Master and Data
Quality tools like Trillium
. Strong consulting experience having worked with multiple Top 5 Consulting
Organizations across several projects
. Experience in leading large sized teams and managing an offshore model
. Proven record in executing cross-functional projects in diverse
technologies, dynamic business requirements and business models
. Adept at planning, budgeting and forecasting. Strong background in client
relationship management ensuring total satisfaction.
. Experience in each phase of system life cycle, from conceptualization to
development, deployment and testing.
. Strong knowledge of Siebel data model including customizing to meet
client business needs
. Extensive experience in architecture of EAI applications based on Service
Oriented Architecture (SOA) like IBM Websphere Process Server (WPS), WBI
(Websphere Interchange Server (WICS) and Websphere Message Broker (WMB) )
SKILLS
Project Management Tools MS Project, MS Visio
Siebel CRM,UCM, PRM, SIA vertical
Siebel Modules UCM 8.1, 8.0, 7.8 UAN 3.0, CME
Vertical,
Data Quality Tools Trillium 12.0, 11.5, 11.0
Languages Java, C++, C, PL-SQL
Web Tools XML, J2EE, Servlets, JSP,
Javascript
Operating Systems MS Windows, AIX, Solaris, Linux,
Irix
EAI/Messaging Tools IBM WPS 7.0, IBM WICS 4.3, IBM MQ
Series 5.3
RDBMS IBM DB2, Microsoft SQL Server
7.0,Oracle 9.x
Web Servers Apache Tomcat, IBM WAS
Other Tools Siebel Tools, Rational Rose
EXPERIENCE
VMWare Inc, Palo Alto CA Jun 08 - date
MDM Lead
. Responsible for defining Customer Data Mastering strategy to provide
Single View of Customer using added dimensions to provide more
meaningful Business Intelligence
. Drove business teams to define system requirements including data
assessment and performed gap analysis to provide product fit between
out of box functionality and expected behaviour
. Drove Data Governance Policies from both strategic and tactical
standpoints.
. Helped Business in defining Cleansing and DeDuplication rules and
helped drive these requirements into specifications for Trillium
Delivery
. Designed and Developed Firmographic data enrichment process using Dunn
and Bradstreet Integration Manager (DNB IM)
. Led team in defining delivery strategy by proactively pre-empting
staffing and budget needs and helped define project granularity
. Currently leading and managing onshore and offshore teams in technical
design and delivery of large scale enterprise wide MDM deployment
using Oracle Universal Customer Master(UCM) and the DQ tool Trillium
. Managing resources from point of view of scheduling, delegating tasks
and balncing scope, timelines and budget
. Delegating tasks to team members and providing architectural support
to the team
Technologies: UCM 8.1.1, AIA ACR_437, MS Project, MS Visio, Siebel 7.7,
Oracle Fusion Middleware
Oracle Corp, Redwood Shores CA Sep 07 - Jun 08
Principal Consultant
. Led medium to large sized teams in designing Master Data Management
strategy
. Led technical team in gathering system requirements, performing gap
analysis to provide product fit between out of box functionality and
expected behaviour
. Designed CRM architecture for sales force automation and performing
system sizing
. Delegating tasks to team members and providing architectural support
to the team
Technologies: MS Project, MS Visio, Siebel 7.5, 7.7, 7.8, WICS 4.3, MQ
Series
IBM Global Services, San Francisco CA Apr 06 - Aug 07
Senior IT Specialist
Responsibilities:
. Managed projects with respect to schedules, scope, scaling
functionality, budget, resources and stakeholder interaction
. Analyzed complex business requirements and performed gap and process
analyses to scope, size and budget projects
. Responsible for system architecture, project management, process
definition, data and business analysis to implement Siebel UCM to
provide single view of customer
. Performed role of technical lead and led medium sized teams in system
architecture, design, business process definition to implement MDM and
CRM projects using eAI tools based on SOA concepts
. Made technical, non-technical presentations to IBM and client
corporate leadership
Technologies: MS Project, MS Visio, Siebel 7.5, UCM 7.8.1, WPS 6.0.2, WICS
4.3.1
Siebel Systems Inc/Oracle Corp, San Mateo, CA Apr 04 - Apr 06
Principal Consultant
Responsibilities:
. Managed projects from a techno-functional and PM standpoint in
interacting with stakeholders as well as corporate business analysts
. Managed schedules, budgets as well as more involved tasks as
evaluating ROI
. Designed and developed MDM solutions based on Oracle UCM and Trillium
Software
. Led medium sized teams in implementing several projects as technical
lead. Developed and deployed several UCM implementations using
Siebel's MDM best practices.
. Designed and developed UAN business integration processes using Siebel
eAI and diverse integration servers to synchronize Siebel with diverse
target applications
Technologies: Siebel 7.5, 7.7, 7.8, WICS 4.3, MQ Series
Independent Consultant:
Project I
Unilever Inc., Trumbull, CT Jan 04 - Apr 04
EAI Consultant (WICS)
Responsibilities:
Responsible for architecture and design for integration of Siebel with
legacy applications
Led a team of 4 in building multiple interfaces
Responsible for performance testing and customizing for performance
enhancement
Technologies: Siebel 6.2, WBI Crossworlds 4.1, Siebel, MQ Series
connectors, AIX
Project II
Levi Strauss & Co, San Francisco, CA Sep 03 - Dec 03
Principal EAI Consultant (WICS)
Responsibilities:
. Led team of 3 in designing integration architecture for SAP with
multiple legacy applications using Websphere ICS v. 4.2.1
. Led a team of 3 in designing and developing complex customer Data
Handler code
Designed complex maps and workflows (collaborations) for multiple
interfaces templates
Technologies: SAP R/3, WBI Crossworlds 4.2.x, SAP, JText connectors, AIX
Miracle Software Systems:
Project I
Wellpoint Inc, Camarillo, CA May 03 - August 03
Principal EAI Consultant (WICS)
Responsibilities:
. Responsible for complete designs and architecture of entire
integration life cycles
. Architect for development of generic adapter-connector pair
independent of EAI vendor.
. Responsible for delivering macro and micro design models for custom
adapter implementation using WMQI as broker as opposed to Interchange
Server
Technologies: WICS 4.2, AIX, WBI Adapter development Framework, Java, WSAD,
JNI, C++
Project II
PMI Inc, Walnut Creek, CA) January 03 - May 03
EAI Consultant (WICS)
Responsibilities:
. Designed, developed and tested request/reply and query integration for
MISMO XML
. Developed ASBOs and GBOs based on MISMO schemas using the xmlborgen
utility
. Developed ASBOs using the EDI data handler for transactions 872, 263
and 997
. Designed, developed and tested complex maps using custom Java code.
Technologies: Crossworlds 4.1, Solaris, MQ, JText and JTextRetrieve
Connectors
Project III
Andersen Windows Inc, Stillwater MN August 02 - December 02
EAI Consultant (Crossworlds)
Responsibilities:
. Led team of 4 in the installation, architecture, design and
development of middleware.
. Designed and developed custom I2 connector code using the Crossworlds
C++ connector development kit, I2 Shipment API and CORBA calls.
. Created complete integration using maps and collaborations between I2,
Baan and Forte.
Technologies: Crossworlds 4.1, C++, Java, XML, Iona Orbix, Baan 5C, I2 5.0,
Forte
Independent Consultant:
Project I
Caterpillar Inc January 02 - August 02
EAI Consultant (Crossworlds)
Responsibilities:
. Designed the architecture of the entire EAI for CAT's Engine Division
. Installed and configured Crossworlds on both Solaris as well as on
Windows
. Implemented complete integration of SAP across enterprise applications
Environment: Solaris 4.0, SAP R/3, Crossworlds 3.2, Java, SAP/XML
connectors
Project II
Tivre Inc, Monterey, CA August 01 - December 01
EAI Consultant (Tibco/J2EE)
. Developed Entity beans and deployed them in the Weblogic container.
. Developed various forms and reports. Developed other helper classes
that were necessary for the system.
Technologies: Windows 2000 Server, Weblogic 6.0, EJB, Java, JSP,
JavaScript, Struts
Crossworlds Software, Burlingame, CA May 00 - April 01
Software Engineer
Designed adapters using distributed CORBA computing and technology
specific APIs
. Built Siebel, SAP and Trilogy connectors
. Built XMLBorgen tool to create Business Object definitions from XML
DTDs or schemas
Technologies: Java, C++ on NT, Crossworlds 2.0, 3.0, 3.3, SAP R3, Siebel
6.2
Formulasys Inc, Cupertino, CA March 00 - May 00
Software Consultant
. Installed, configured and Administered TIBCO Software components like
TIB Rendezvous, TIB Repository and Message Broker.
. Developed message transformations and mapping using Message Broker and
generated XML messages and sent over MQ Series Queues using MQ
Adapter.
Technologies: MQ Series 5.2, TIBCO, JSP, HTML, and SQL
Tata Technologies July 97 -
February 00
Software Engineer
. Designed and developed eBusiness applications using JSP and JDBC
. Developed Oracle packages and stored procedures for automotive
processes
Technologies: Java 1.2, JSP and Oracle 7.0 on SGI Irix 6.5
EDUCATION
Master of Science in Engineering (Engineering Management)
San Jose State University May 2004
Bachelors of Engineering (Machine Tools)
University of Mumbai Dec 1997