Debra L. Giesking

*** ***** **** ******

Lake Mills, Iowa 50450

641-***-****

OBJECTIVE: To obtain middle to upper management position where my

experience, accomplishments and proficiency will allow me the

opportunity to excel.

EDUCATION:

12/95 - BBA Degree in Marketing, Grand Valley State University,

Allendale, Michigan

08/93 - AAS Degree, Business Administration / Computer Information, Jordan

College Grand Rapids, Michigan

CERTIFICATES OF COMPLETION:

SPC, 8D Training, FMEA, Lean Manufacturing, Continuous Improvement, QA-

Master, Color Workshop, PPAP, Blue Print Reading, VAVE, QS9000,

ISO/TS16949, Customer Facing Skills, ASQ member, Six Sigma Green Belt

Certification, Manufacturing Quality Verification (MQV), Control Plans,

AIAG Standards.

EXPERIENCE:

Cummins Filtration, Lake Mills, Iowa

5/05 - Present Quality Engineer

. Coordinate resolution of customer concerns.

. Perform Returned Material Analysis (RMA's), and maintain

Customer Complaint records.

. Provide status report on customer concerns and Complaints in

monthly Management Review.

. Input data and maintain Parts per Million (PPM) records.

. Participate actively in cross-functional work teams in support

of production line operations.

. Problem solve, line bottlenecks and manufacturing issues.

. Train Mfg Teams in quality tools.

. Provide Quality support for the introduction of new products.

. Complete and update all Operator Work Instructions, Auditor

Inspection Instructions, and Incoming Receiving Inspection

Instructions.

. Utilize common problem solving techniques and common continuous

improvement techniques.

. Support the maintenance of TS16949: 2002.

. Review engineering releases and quality procedures for approval,

as the Quality Representative.

. Complete Quality Scorecards for each department and report

monthly to Management Review.

. Develop, review, and revise, Process Flow diagrams, FMEA's,

Control Plans, and TQS procedures, pertinent to work area.

. Supervise seven Quality Technicians.

Clarion Technologies, Ames, Iowa

6/04 - 5/05 Quality Engineer

. Implement Quality Systems for a new manufacturing facility that

supplies product to the laundry division of Electrolux Home

Products and Maytag.

. Submit PPAP's to customers for the launch of new products. This

includes: Process Flows, FMEA's, Control Plans, Layouts,

Capability Studies, Gage R&R, Operator Work Instructions,

Auditor Inspection Instructions, Incoming Receiving Inspection

Instructions and Dock Audits.

. Handled all Supplier and Customer quality related issues.

. Responsible for Quality training of all Production Personnel and

Auditors.

Plastech Engineered Products, Kentwood, Michigan

6/99 - 6/04 Corporate Field Quality Engineer / Customer Liaison

Represent all Plastech plants that ship product to Johnson Controls

facilities in Holland, Battle Creek, and Detroit, Michigan.

Take lead roll in customer relations. This includes visitations, problem

resolution, and communication of customer complaints and reduction in

PPM's.

Keep plant personnel informed of quality related issues, as well as promote

quality awareness throughout the manufacturing facility.

Involvement in value added cost reductions through Kaizan, 5S, and

scrap reduction.

2/98 - 6/99 Quality Engineer

Assist the Quality Assurance Manager in preparation during all customer

related quality audits and surveys.

Prepare all sample submission packages per customer requirements for

assigned product.

Implementation and preparation of PPAP's (production Part Approval

Process) this includes: FMEA's (Failure Mode Effects Analysis), Control

Plans, Flow Diagrams, Capability studies, Gage R&R, SPC, PSO and 8D's

(problem resolution).

Participate in on-site sample runs of prototype and pre-launch product.

Assist Advanced Quality Planning team in implementing "normal production

quality checks" at each build to promote awareness and exchange.

Manage Gage Calibration systems and ensure gage Repeatability and

Reproducibility studies are conducted.

Work with Plant management teams to establish, implement and monitor

the Standard Operating Procedures in accordance with QS-9000.

Supervise eleven Quality Auditors.

9/97 - 2/98 Shipping Coordinator / Customer Service Representative

0. Responsible for accurate and complete shipments of finished

product to J.I.T. customers as a tier two supplier in the

automotive industry.

1. Supervise and manage all customer contact activities including:

customer concerns, complaints, requests and delivery alert

notices.

2. Implementation of QS9000 standards and procedures to ensure a

quality product.

3. Coordinate daily shipping activities in addition to: regular

audits, schedule planning and inventory control management by

using the MRP systems software.

4. Provide a plan of action and timing for behind scheduled

product.

Levi Strauss & Co., Grand Rapids, Michigan

5/96-9/97 Executive Sales Assistant / Levi's Brand /

Docker's Brand

0. Assist three Account Executives in the daily execution of

spreadsheet management, electronic order processing, record

keeping and retail store inventory monitoring, using a variety

of electronic order entry and reporting in Excel and Word.

1. Support Account Executives in areas of volumes and products,

product presentation and support, order delivery, business

partners and key customers.

2. Maintain current customer information in a customer biography

and business planning application as required.

3. Responsible for showroom and sample maintenance.

4. Advise and educate internal employees on new information and

changes that occur within the Levi's / Docker's planning team.

5. Communicate with appropriate account personal regarding order

changes, delivery status and customer alerts.

Federated Media, Grand Rapids, Michigan

10/95 - 5/96 Account Executive

6. Exceeded monthly sales goals 7 consecutive months.

7. Organized and managed a successful remote for a new business

including radio and television coverage, celebrity guests and

prize give a ways.

8. Initiated, planned, and executed several annual advertising

campaigns.

6/95 - 10/95 Promotions Intern

9. Worked over 600 hours for college credit.

10. Successfully planned and coordinated promotional activities

including: concerts, remotes, contests, fundraisers, and

parades.

United Technologies Automotive, Iowa City, Iowa

10/80 - 5/92 Quality Inspector

11. Inspected products to ensure adherence to quality standards.

12. Led Quality Circle Team that produced $52,000 in cost savings.

13. Coordinated monthly and year-end inventories.

References Available Upon Request

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