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Manager Customer Service

Location:
Woodburn, KY, 42170
Posted:
March 09, 2010

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Resume:

Kenneth C. Frassinelli

**** ******** - ***** ******* ** ( Woodburn, Kentucky 42170

home: 270-***-**** ( Cell: 270-***-**** ( email:

abncue@r.postjobfree.com

Executive Summary

Thirty years of automotive structures experience including hands-on

manufacturing and the management of employees with complete dedication to

continuous improvement and total customer satisfaction.

Work Experience

Present Consultant for the automotive industry - Bowling Green,

Kentucky

Launch Manager for a Tier 1 automotive company

Managing takeover business in a short time frame

Working with GM as the liaison between all 3 companies

January Assembly Department Leader / Assistant Engineering Manager

2005-November 2008 Bowling Green Metalforming (A Magna Company) - Bowling

Green, Kentucky

Assembly Department Leader, P-356 / P-473 Program Manager

and most recently Asst. Engineering Department Leader.

Instrumental in the installation of eight frame assembly

lines and the management of 500 production workers.

PPAP and run-at-rate on first attempt on seven of the eight

lines.

Managed the build, installation and ramp-up of the P-356

Super Duty press tooling and assembly lines.

Worked exclusively with Ford STA on all programs for

acceptance and tooling payments.

April 2003 Focus Factory Manager

-December 2004 Dana Corporation - St. Mary's, Ontario Canada

Finished installation of a $25 million assembly line, which

included various types of automation integrated with 165

welding and 29 material handling robots and six presses

ranging from 600 to 3,000 tons inside a 469,000 sq. foot

facility.

Manage 450 production, skilled trades and supervisors in the

manufacturing of 320,000 F-150 frames per year.

PPAP and run at rate on first attempt, exceeding required

rate by 30%.

Implemented and utilized Dana's first assembly VisualPlant

system in fall 2003.

July 2001 - April Plant Manager

2003 Dana Corporation - Hopkinsville, Kentucky

Managed a 600 person frame manufacturing plant, producing

600,000 frames and cradles per year in a 425,000 square foot

facility that housed 25 presses ranging from 300 to 3,000

tons.

Responsibilities included a successful start-up of the

GMT-610 frame line.

Instrumental in the installation and implementation of a

Perceptron data tracking system.

With sales of $250 million and a negative after tax profit

we faced challenges, but the hard work paid off when in one

year we made it a break-even facility by reducing manpower

and controlling fixed and variable expenses.

March 1999 - July Plant Manager

2001 Dana Corporation - Hastings, Nebraska

Managed a 250 person piston ring manufacturing plant with

sales of $45 million.

Reduced inventory by 50% and improved workflow by

redesigning layout of machines in the facility, resulting in

a 25% increase in productivity.

Went from negative profit after tax to 8% profit after tax

in less than one year.

May 1994 - March Assembly Operations Manager

1999 Dana Corporation - Elizabethtown, Kentucky

Third member of the plant start-up team, arriving prior to

construction.

Member of three-person group responsible for the

interviewing and hiring of entire plant personnel.

Planned and implemented the training of plant population in

welding, teambuilding and press operations with 90 welding

robots.

Managed 650 assembly employees in 359,000 square foot

facility, which housed 12 presses ranging from 1,000 to

2,000 tons.

Successfully held off two Union drives.

January 1979 - May Various functions during this period, including staff level

1994 for the last 10 years

Dana Corporation - Reading, Pennsylvania

Positions at the 1.2 million square foot facility include:

Assembly Operations Manager, Materials Manager, Press

Operations Manager, Tooling Manager, Tooling Specialist,

Press Supervisor, Machinist

Customized and utilized ManMan (ERP system)

Designed and implemented the manufacturing module

Developed press loading

Set cycle count program requirements; automated safety stock

system

Press scheduling using ManMan work order system

Shop floor implementation of bar code

Customer Service

. Served as customer liaison throughout 25-year career with Dana

Corporation and 4 years with Magna.

. Traveled to Ford to resolve quality issues. Have dealt with Ford's

Quality, Engineering and Sales groups, in various plants; Norfolk, St.

Louis, Oakville, Louisville, Kansas City, Dearborn, Michigan Truck and

Ontario Truck.

. Experience with program management, negotiating prices, quoting new

projects, communication of engineering changes and implementing

engineering changes.

. Other experience working with customers including General Motors,

Saturn, John Deere, Detroit Diesel, Volvo, Toyota, DCX, Nissan, and

Mercedes.

Education

Carbon County Vocational School Jim Thorpe, Pennsylvania

Machinist Certificate

Panther Valley High School Lansford, Pennsylvania Diploma

Continuing Education

Certified Supervisor

. Includes five 40-hour classes: Asset Management; Problem Solving &

Decision Making; Fundamentals of Supervision I; Fundamentals of

Supervision II (both deal with labor issues); Managerial Styles.

Common Training Initiative

. Think and Act Like a Productive Leader.

World Class Management

. Extensive training program for new plant start-ups participated in

courses including Teambuilding (high and low ropes courses); Law

for Managers; Effective Interviewing, Policy writing (Including

Plant Handbook); etc.

References

Upon Request



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