Manager Project

Sherri Fischer

**** ****** ****** ********** ****, Missouri 63130 abncu5@r.postjobfree.com 314-***-****

SUMMARY

Experienced in gathering requirements; project coordination; testing; technical support; Web development using Dreamweaver,

HTML, CSS, ASP, and .NET; developing training material and training users.

COMPUTER SKILLS

Operating Systems: UNIX and Windows.

Programming: C, Visual Basic 6.0, Visual Basic.NET 2005, HTML, CSS, ASP, PHP and SQL.

Software: SAP Solution Manager 4.0, Documentum, Info Pak, Teamwork, FileNet, WebSphere, Dreamweaver CS3, Photoshop 7.0,

Flash 5, Publisher, Microsoft Access 2007, Microsoft Project 2003, Visio, Microsoft SharePoint, Microsoft Office Suite 2007,

LiveMeeting, WebEx and NetMeeting.

QUALIFICATIONS AND EXPERIENCE

Forest Park Community College – St. Louis, MO

Continuing Education Instructor June, 2009

Dreamweaver CS3 Introductory Class

AT&T - St. Louis, MO

Business Analyst /Project Coordination June, 2007 to July, 2009

Allocation Request Management - Infrastructure Management Team

Allocated servers acquired through a bulk buy system to projects.

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Verified cost calculation submitted by solution architects against PIM (Project Infrastructure Management) tracking

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spreadsheet to ensure accurate reclassification of cost.

Acted as liaison between project team and Asset Management team.

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Improved reclamation rate of PIM funding from 50 % to 90 % through strict verification of project cost templates.

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Reduced response time from 48 - 72 hours to 24 hours.

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Managed and assigned server names to servers purchased outside bulk-buy process.

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Organized and facilitated monthly technology meetings between technology sales representatives and AT&T analysts.

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Requirements Manager

Developed requirements for an online engagement request to automate server allocation process.

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Created functional and user requirements, mock-up user interface screens and traceability matrix.

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Performed user acceptance testing.

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Project Coordinator

Managed project life cycle for Web site redesign project.

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Organized and facilitated project kick-off, peer reviews and team meetings.

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Documented progress and maintained the project repository.

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Monsanto - St. Louis, MO

Enterprise Resource Planning (ERP) Quality Co-op January, 2007 to June, 2007

Assisted analysts in aligning business processes and scenarios into a Solution Manager blueprint.

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Provided Solution Manager training to IT Analysts.

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Performed testing for Solution Manager upgrade.

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Analyzed eCATT and SAP Roadmap functionality.

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Sherri Fischer

7809 Gannon Avenue University City, Missouri 63130 abncu5@r.postjobfree.com 314-***-****

CitiMortgage, Inc. - St. Louis, MO

Applications Administrator February, 2003 to September, 2003

WebSphere (Version 3.5)

Deployed scheduled enterprise WAS applications.

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Performed basic shell scripts for WebSphere maintenance.

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FileNet – Kofax Integration Project

Managed implementation project to integrate Encapture with FileNet.

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Worked closely with the vendor to monitor and troubleshoot issues during the installation process.

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Internship

August, 2002 to February, 2003

Assisted project manager with initiation and closing of projects.

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Developed and maintained pages for departmental Intranet site.

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Reported metrics for upper management.

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Saint Louis University - St. Louis, MO

Information Specialist - Career Services September, 2000 to August, 2002

Managed design, implementation and maintenance of the departmental Web site (careers.slu.edu).

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Administered usability testing to improve the overall navigation ease.

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Organized and led an inter-office Web team.

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Provided CareerConnections technical support to staff, students and employers.

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Managed online database and created queries and reports using SQL in Access.

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Developed training material and provided training to staff and students.

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Library Assistant III - HSC Library June, 1999 to September, 2000

Assisted students with basic computing tasks and software troubleshooting problems.

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Set-up workstations and installed software.

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EDUCATION

Bachelor of Science, Computer Science May, 2007

Saint Louis University

CONTINUING EDUCATION

SQL

Dreamweaver CS3

PHP

CERTIFICATES/AWARDS

FileNet IS System Administration training (March, 2003).

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Dreamweaver and Flash Certificates (November, 2001).

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Recipient of Saint Louis University SLU Star Award (February, 2002).

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Recipient of divisional Employee Appreciation Award (September, 2001).

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Recipient of departmental Employee of the Month Award (August, 2001).

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