Customer Service Sales

J ustine Schock

*** **** ******* #**

Palmer, Alaska 99645

907-***-****

Summary of P rofessional Accomplishments

• Over 12 years experience in business related fields.

• Recognized for leadership ability by speech wri ting and presentations.

• Experience in accounting, accounts receivable, accounts payable, cash receipts.

• Excelled in customer service through problem solving, conflict resolution, and

creating successful solutions.

Qualifications

QuickBooks and Business Accounting Word, Excel, PowerPoint, Access

2007

Accounts Payable/Receivable Outlook and Desktop Publishing

2007

Problem Solving/Decision Making Able to meet deadlines under pressure

Invoice reconciliation Customer focus

Filing A uditing

Career History

2009 Alta Air Logistics A nchorage, Alaska

Assistant Accountant

• Accounts receivable, processing invoices, and purchase orders, posting payments.

• Accounts payable processing, posting, and reconciling cash receipts.

• Recording deposits, set-up, and maintained filing systems.

• Reconciliations, customer mailings, and customer service with customers, vendors,

J ustine Schock

424 East Dogwood #C3

Palmer, Alaska 99645

907-***-****

and visiting executives.

• Researched and analyzed information and data to provide efficient output.

• Communicated with all level of management concerning current bar riers and found

solutions.

2005-2008 Family Management Palmer, Alaska

Family Coordinator

• Time management

• Delegating tasks

• Budget savvy

2004-2005 Salvation Army A nchorage, Alaska

Manager in t raining

• Provided ethnical practice by maintaining a safe work environment.

• Used diplomacy and tact while maintaining client confidentiality and serving the

p ublic.

• Set f loor plans to maximize the visual appeal to customers.

• Ensured the f low of merchandise from t ruck to backroom to sales f loor.

• Set daily sales and informed all employees of daily sales.

• Trained new hires on store policies and procedures.

Education:

J ustine Schock

424 East Dogwood #C3

Palmer, Alaska 99645

907-***-****

Career Academy, Business Administration A nchorage, Alaska

2008-2009

Charter College, Medical Coding & Billing A nchorage, Alaska

2004-2005

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