Computer Science Design

Edward S. De Guzman

P.O. Box ******, San Francisco, California 94119

415-***-**** / ********@*****.***

Summary:

Self-starting, results-driven user experience professional with hands-on

experience in usability engineering and user research, employing

traditional and cutting-edge methodologies to study various forms of

interactive media including: enterprise web applications, desktop systems,

mobile phone technologies, and non-traditional user interfaces. Experienced

in leading human-computer interaction (HCI) research projects and

publishing findings at top-tier HCI conferences. Excels in managing

multiple projects and working in collaborative team environments,

effectively communicating with interaction designers, software developers,

product managers, and senior executives.

Experience

Associate Usability Analyst (11/08 - 9/09)

salesforce.com, San Francisco, California

. Provided start-to-finish usability support for various product teams

in an Agile development environment: designed studies, conducted

sessions with customers, analyzed qualitative data, presented findings

and recommendations to product teams.

. Used a variety of methods for collecting data, including: RITE

testing, heuristic evaluation, concept validation, interviews, focus

groups, surveys

. Conducted user research and analysis contributing to end-user personas

. Led efforts in improving the efficiency of usability team processes,

including usability participant recruiting and methods for effectively

engaging with product teams.

Graduate Research Assistant (1/06 - 8/07)

ORCHID Research Group, University of Illinois, Urbana-Champaign

. Research focus: Communication-Oriented Awareness Displays for Mobile

Devices

. Conducted a four-week diary study studying the types of context

considered when making a phone call

. Used diary study data and participatory design exercises to design an

awareness display of availability for mobile devices

. Published conference papers and technical reports; taught, managed,

and mentored graduate and undergraduate students

Summer Intern, Yahoo! Research Labs (5/07 - 8/07)

Media in Context Research Group, Berkeley, California

. Brainstormed uses and early-stage designs of location-aware

applications built on the Fire Eagle system

. Assisted in conducting interviews for other ongoing Yahoo! Research

projects

Summer Intern, Motorola Labs (5/06 - 8/06)

Social Media Research Lab, Schaumburg, Illinois

. Designed and implemented the Motorola Ambient Memory Player (mAMP), an

ambient media player of music and photos linked by their metadata

. Conducted a two-week field study of mAMP with Chicago residents

Graduate Student Researcher (8/02 - 5/05)

Group for User Interface Research, University of California, Berkeley

. Studied the design, implementation, and evaluation of tangible

peripheral displays of awareness information from instant messaging

applications.

. Studied the effects of extended peripheral display use over time,

particularly its impact on connectedness (subject of M.S. Thesis and

CHI 2006 paper)

. Gained hands-on experience in several HCI research methods:

o Design: conducted focus groups, diary studies, lo-fi prototyping

o Evaluation: designed and conducted a quantitative and

qualitative usability study; performed statistical analysis of

results

. Published conference papers and technical reports; taught, managed,

and mentored graduate and undergraduate students

Technical Proficiencies:

Wireframe / Prototyping Tools: Omnigraffle, Photoshop, Powerpoint,

sketching on paper

Languages: working knowledge of Javascript, HTML/CSS, Java, C/C++, PHP,

Perl, SQL

Education

University of Illinois, Urbana-Champaign (8/05 - 08/08)

Ph.D. student in Computer Science (currently on leave)

Concentration: Human-computer interaction

Advisor: Prof. Brian P. Bailey

University of California, Berkeley (8/02 - 5/05)

M.S. in Computer Science, Concentration: Human-computer interaction

Thesis: PresenceDisplays: Tangible Peripheral Displays for Promoting

Awareness and Connectedness

Advisor: Prof. Anind K. Dey

Rutgers University (9/98 - 5/02)

B.S. in Computer Science, B.A. in Mathematics (GPA: 3.89/4.0)

Rutgers College General Honors Program Certificate

Honors: Highest Honors, Phi Beta Kappa, High Dept. Honors in Computer

Science

Publications

available upon request

Contact this candidate