*** ****** ***** ****** *. Ayres, Jr. Cell 478-***-****
Dublin, GA 31021 *******@*********.*** Home 478-***-****
Plant Management / Supply Chain Executive
Toyota Production System / Global Demand Driven Supply Chain Merger and Acquisition
Lean Transformation Management Integration
P& L and Capital & Expense Global Business Process Product Line Margin
Budget Management Re-Engineering Contribution Analysis
World Class Manufacturing / S&OP, Inventory and Replenishment Strategic Thinker with
ISO / SOX / CTPAT Management Practical Execution
Product Development / Life Multi-Echelon Distribution Consensus & Team Builder
Cycle Management Network Design & Optimization
Union and Non-Union MRP/ DRP/ ERP/ MES Supply Chain Strong Project Mgt &
Environments Subject Matter Expert Change Mgt Skills
Oct '94 - Jun '08 CNH GLOBAL N.V., Burr Ridge, Illinois
Created through the merger of the Case and New Holland Corporation; CNH
is a majority-owned subsidiary of Fiat S.p.A. and is a $15 billion
world leader in the agricultural and construction equipment business
with 39 global manufacturing sites and 28,000 employees.
Nov '05 - Jun '08 Plant Manager and Current Product Owner, Tractor
Operations, Dublin, Georgia
Reported to the VP of North American Agricultural Industrial
Operations. Eight direct reports.
Responsible for the assembly and global distribution of 20,000 dual
branded, highly seasonal-demand driven, compact tractors contributing
$360M (11%) of the North American Region annual revenue. Site
encompassed 25 acres, with 250,000 sq. ft. for the warehouse and
assembly operations and 600,000 sq. ft. for the distribution
operations.
Accountable for the morale, environmental, health and safety of 140 non-
union employees along with the operation's performance, P&L and $17M
combined CAPEX budgets.
Provided leadership and direction to all functions, in accordance with
Company policies and procedures; reduced costs and improved
profitability in the areas of production, delivery, quality, costs,
safety, and customer satisfaction.
Provided oversight to the supply chain execution of $300M in annual
purchases with 70% of the major supply base located in Japan, India,
and China, and the remainder located in Europe and the United States.
Change catalyst; led a complete product line renewal including the
introduction of a cab option and implementation of a new supply chain
from India while leading a lean transformation of the manufacturing
operations.
SELECTED ACCOMPLISHMENTS
Achieved Certifications
. ISO 9001 Certification (2006)
. U.S. Customs CTPAT Certification (2008).
Product Line Renewal
Achieved unprecedented 15 models launched within 30 months; required
full product life cycle management, along with parallel, phase gate,
product development and plant implementation project plans. Modified
two assembly lines with the addition of a third assembly line
requiring a plant extension; implemented a new supply chain from India
within 4 months. $10M product and $300,000 plant capital investment.
Toyota Production System / Lean Transformation
Championed the analysis of financial, safety and quality data to
identify and prioritize waste reduction initiatives and the
implementation of the appropriate lean tools creating a
transformational roadmap to a Toyota Production System / lean culture.
. Established a lean style through organizational restructuring.
Divided the plant into seven zones run by hourly team leaders
responsible for safety, production, quality, productivity and
housekeeping within their zone. Implemented zone performance metric
boards whereby the team leaders displayed and communicated their
team's performance along with their impact on the overall plant
performance metrics.
. Safety
Achieved two years of no lost time accidents through cross
functional, employee driven, safety and ergonomic teams analyzing
near miss data and safety audit reports that prioritized safety
improvement actions along with their speed of implementation.
. Quality
Reduced warranty costs by 15% or $1M over two years; considered the
lowest warranty costs within CNH, and benchmarked best in class
within the industry. A cross functional team led by the Quality and
Operation Managers analyzed the Customer Quality Audit reports for
defect trends from each assembly team; drove back corrective action
mistake proofing (Poka-Yoke) the assembly line.
. Productivity
Reduced labor and overhead costs by $350,000 (4.5%) within one year;
implemented an assembly line Andon System to capture and analyze
down time.
. Implementation of 5s, work standardization, visual controls and
employee cross training eliminated job assignment issues, improved
product quality, production through-put, housekeeping, and the
employees' quality of "work life."
. Implemented synchronous assembly and mixed model build improving
the plant's delivery metric +14 points to 99%.
. A quality Kaizen event resolved excessive fit-up issues and
downtime required to adjust the tractor hood flush to mating
parts. The outcome of the event allowed the operator to achieve
the desired quality finish on every tractor within the standard
tact time and saved $2,500 per day in down time and repair costs.
. Cost Reduction and Continuous Improvement activities achieved
$700,000 savings in one year.
. Five why process used on a related quality issue identified the
root cause to be poor ambient lighting. Improved the overall plant
lighting level five fold by replacing old halide fixtures with new
T5 fluorescent high bay fixtures that resulted in improved quality
and housekeeping and reduced the plant footprint energy costs by
8%. (Investment payback 2 months).
. Workflow and Value Stream Process Maps identified waste in the
warehouse operations to the extent that the plant took over the
operations from a 3rd party provider and optimized the warehouse
layout, inventory locations, workflow, and delivery schedules to
minimize labor requirements and overtime needs. Annual net
savings achieved $600,000.
. Created the Competitive Corner whereby competitive product was
brought into the plant for benchmarking quality, components and
assembly methods. Generated suggested product cost reductions and
identified operational improvement opportunities that totaled $5/
tractor or $100,000 the first year.
Jul '01 - Nov '05 Senior Director, Global Supply Chain Management,
Agricultural Business, Racine, Wisconsin
Reported to the Vice President of Global Supply Chain Management and to
the President of the North American Region, Agricultural Business
($3.6B revenue, 8 manufacturing sites, 10,000 employees); Four direct
reports, budget $3M, global travel 40%.
Governance and oversight over the North American region Sales,
Inventory and Operations planning process and supply chain performance;
drove corrective actions across the global enterprise resolving a
variety of demand and supply imbalances allowing the region to achieve
their monthly operational and financial targets.
Reported monthly and quarterly North American Supply Chain performance
metrics along with communicating global supply chain multi-year
strategies and status of group level project initiatives to all
stakeholders.
Built credibility with regional and global leadership and their
organizations; performed value analysis of the company's functions and
drove end-to-end supply chain transformational strategies that united
and integrated the disparate business groups maximizing financial
performance through improved customer service levels, reduced lead
times, reduced working capital and operational costs.
Leveraged global supply chain Centers of Excellence to provide
leadership and best practices to a variety of cross-functional, cross-
regional business teams charged with designing common global business
processes and implementing software for Sales and Operations Planning,
Order Visibility/Management, Advanced Planning and Scheduling.
Spearheaded the global supply chain Center of Excellence responsible
for the physical transformation of the supply chain through lean
implementations and business process improvements, across Sales and
Marketing, Engineering, Manufacturing, Purchasing, Logistics and the
supply base, necessary to improve the end-to-end supply chain
operational and financial performance.
Played an integral role, represented the North American Region, Global
Supply Chain, Purchasing and Logistics shared service interests in
current and future business integrations /acquisitions.
SELECTED ACCOMPLISHMENTS
Product Line Rationalization
Challenged the Sales and Marketing organization and drove product line
rationalization, competitive positioning, profitability and margin
analysis on two key product lines that reduced complexity costs and
aged inventory, improved margins and positioned the appropriate
product offering for growth within the customer-product channel.
. Improved the compact tractor product line base margin +3 points by
rationalizing the product offering down from 500 possible
configurations to the top 50 standard configurations representing
90% of the demand. Outlined differential supply policies that
allowed for 7 day order to delivery lead times for the standard
configurations versus 120 days for the non-standard configurations.
. Improved the utility tractor product line base margin +4 points by
rationalizing the product offering down from 875 possible
configurations to the top 90 standard configurations representing
90% of the demand. Outlined differential supply policies that
allowed for 15 day order to delivery lead times for the standard
configurations versus 150 days for the non-standard configurations.
Order Fulfillment - Consumer Product Planning and Replenishment
Developed and implemented an order fulfillment planning and
replenishment process for compact and utility tractors. For standard
configurations utilized a central pooling point and with postponement
and late stage customization strategies created the final order
configuration including tire brand and attachments. Order and
replenishment process was integrated into the monthly Sales, Inventory
and Operations Planning process, utilized optimization algorithms to
achieve higher customer fill rates, reduced order to delivery lead
times and optimized the total inventory deployed across a multi-
echelon distribution network..
. Customer fill rates increased +25 points from 65% to 90%.
. Dealer Order to delivery lead time for standard configuration
compact tractors was reduced by 95% to 7 days and reduced 90% to 15
days for standard configuration utility tractors.
. Total supply chain working capital was reduced 35% or $105M.
Logistics Improvements
Drove the realignment of the shared services global logistics
organization out from under the purchasing organization and focused
away from a contract price to one that is responsive to all customer
expectations and achieves a competitive advantage through total cost
effective, reliable worldwide logistics and distribution capabilities.
. Negotiated $1.1M savings from 3rd party warehouse management and
freight services.
. Saved $300,000 and reversed 3rd party warehouse operation's
provider price increases by implementing two lean initiatives that
created a more efficient workflow and reduced the labor
requirements. Amended the contract to include year-over-year
quantifiable lean performance savings to off-set any price
increases.
. Renegotiated 3rd party contract for North American freight
services that generated $800,000 savings in the first year.
. Championed $16M cost savings on freight spend over 3 years.
. Saved $720,000 a year in transportation costs by changing and
optimizing the shipment pattern of compact tractors to our dealers
from daily to weekly while still meeting the customer service
level expectation.
. After a successful pilot study in 2005 yielded $125,000 savings,
fostered a 3 year initiative to redesign the entire North American
freight and logistics network. The process modeled all inbound and
outbound shipments, determined cross dock and pooling
opportunities to create optimized loads that reduced the number of
stop-off points and maximized full truck load deliveries to our
manufacturing locations, dealers and ports achieving a 4% or $15M
reduction in annual freight spend of $390M by 2008.
. Reduced imported product cycle times by 28% to 45 days and
achieved an 8% or $37M working capital reduction.
. Value mapped, measured performance and improved the order
visibility, information and product flow within each element of
the imported product transportation supply chain.
Purchasing Improvements
Negotiated changes in payment terms and conditions with key Asian
supplier of engines, drive lines and axles that resulted in an annual
working capital reduction of $6.5M and a cash flow increase of $8.1M.
. Identified opportunities for Kaizen/ improvement projects in the
supplier's foundry, machining, and assembly operations that
eliminated bottlenecks and reduced the overall customer order to
delivery lead times 56% to 53 days.
Lean Manufacturing Initiatives (England, Belgium, Italy)
Instituted monthly S&OP and weekly Master Production Scheduling
meetings for demand synchronization. Implemented Six Sigma and lean
initiatives at two tractor assembly plants and two supplying drive
line plants that reduced order to delivery lead times of utility and
row crop tractors to the North America by 50% to 75 days, reduced
working capital by $10M and increased North American Customer Fill
Rates +15 points to 85%.
. Initiated a cross functional team and Kaizen events that identified
bottleneck machines, used SMED techniques and process maps to reduce
setup times and improve the flow of material through the machining
operations. Delivery performance improved by +37 points to 90% and
resulted in $300,000 annual labor and overhead savings.
. Cross functional teams transformed the front axle assembly and
engine assembly away from MRP scheduled to One Piece Flow. Delivery
performance improved +54 points to 85% and resulted in $150,000
annual labor and overhead savings.
May '00-Jul '01 Senior Director, Information Services, Strategic Planning,
Global Agricultural Business, CNH Global N.V., Racine, Wisconsin
Reported to the CIO and to the President of the Global Agricultural
Business Group, ($6B revenue). Responsible for the strategic direction
and ownership of the following application portfolios: Supply Chain
Management, Order Management and Visibility, Manufacturing ERP/MRP,
Purchasing and Logistics. Managed seven global direct reports;
international travel 30%.
Developed IT the strategic plan; consolidated the Global Agricultural
Business strategic business plan into business requirements assessed
against current business processes and technologies and emerging
industry trends and technologies.
Ensured the application portfolio and technology resources delivered
common enterprise process solutions aligned with the business
operational and financial objectives.
. Partnered with VP of Supply Chain to develop a post-merger common
supply chain strategy; bridged corporate cultures and identified
best in class business processes for Demand Planning, Sales &
Operations Planning, Inventory Management, Replenishment Management,
Global Order Promise, Advanced Planning and Scheduling, Procurement/
Supplier Portal, Supply Chain Visibility, and Logistics.
Recommended go-forward proof of concept applications after reviewing
Adexa, Demantra, Manugistics, Optiant, SmartOps, i2 Technologies,
and Ariba applications.
. Defined an ERP/MRP transformational roadmap that reduced the number
of existing systems from (14) across (30) plants down to (4) systems
(QAD, JD Edwards, and 2 Custom applications) within the four year
post merger period with the final migration to SAP in years five
through seven to coincide with the enterprise wide SAP
implementation schedule.
. Championed a post merger, world-wide, strategic purchasing database
that used S&OP forecasted volumes exploded across the many ERP/MRP
systems, consolidated by supplier, part-number, annual volumes and
pricing to create one view that enabled leveraged volume purchases,
part number consolidations and supplier rationalization.
Dec '98-May '00 Director, Information Services, Strategic Planning, North
American and Australia Region, Case Corporation, Racine, Wisconsin
Reported to the CIO and to the President of the North American Region,
($3B revenue). Responsible for the following application portfolios:
Manufacturing ERP/MRP, Quality, Customer Support Services, Product
Development, Sales and Marketing, Aftermarket Division, and Joint
Ventures. Managed four direct reports; travel 15%.
. Championed QAD/ERP implementation at a North American and Australian
plant both of which ran a lean, demand flow environment and utilized
electronic Kanban signals to trigger internal and external JIT
supplier deliveries.
. Implemented an assembly line manufacturing system at all (10)
plants. The system broadcasted the line set schedule and sequence
to supporting departments, released electronic Kanbans, and tracked
the quality level of the vehicle at various assembly points.
Provided order visibility and estimated time of delivery to the
dealer and sales organization.
Nov '96-Dec '98 Manager Order Fulfillment, Planning and Replenishment
Process, Aftermarket Parts, Racine, Wisconsin
Reported to the Director of the Aftermarket Parts and Service Division,
($800M revenue). Managed six project team members. Budget $1M.
Designed and launched an e-commerce, business to business parts
ordering and fulfillment process; utilized optimization algorithms to
determine the highest retail customer fill rate possible given limited
financial investment and lead time to replenish inventory through
various supply chain channels. ~ Winner 1999 Chairman's Award.
(Google "availabilityMAX").
With 15% of the retail base on-line within the first year :
. Retail customer fill rate increased +20 points to 90%, inventory
levels decreased 10% and parts selection increased 15%.
. Service/ repair turnaround times decreased 25%; service department
revenue increased by +$3M.
. Overall retail revenue increased +$20M, wholesale revenue
increased +$12.5M, and ROA increased +9 points.
Oct '94-Nov '96 Project Specialist, Manufacturing Operations, Racine,
Wisconsin
Reported to the Director of Manufacturing Services. Managed a global
cross functional team of ten people.
. Re-engineered the Manufacturing Order to Delivery process to Make-to-
Order. Implemented MRP Master Scheduling, along with I2 Sequencer
finite assembly scheduling and Order Visibility processes across 40%
of our global manufacturing base within 1 year. ~ APICS
Magazine March 1997, "Supply Chain Management in a Make-to-Order
World: A Scheduling Case Study"
. Led a 3 country, 4 manufacturing plant Demand Planning, S&OP, Supply
Planning and Order Management integration for the introduction of
the Worldwide production of a medium-sized tractor; co-authored
procedures for global demand and capacity planning across primary
and overflow manufacturing plants.
WORK EXPERIENCE PRIOR TO CNH
Sep '93-Oct '94 DOEHLER-JARVIS, INC. - Toledo, Ohio (Privately held, turn
around situation)
Tier I - Ford, Chrysler, GM, High Volume, Aluminum Transmission
Castings, $170M revenue, 500 UAW Employees
Director Materials Management
Reported to the CEO of Doehler-Jarvis, Inc. Six direct reports.
. Achieved year-over-year ROA +6 points and ROS +2 points; re-engineered
the Sales and Operations Planning process (S&OP) and meeting format
achieving operational metrics of +97% month-over-month plan stability,
and +99% production plan conformity.
. Customer Delivery Performance improved from 95% to 100% while at the
same time a 30-day supply (108,000) of Ford transmission housings
decreased to 1.5 days (5,400) delivering JIT to Ford 8 times a day,
every 2 hours, hitting a 15-minute delivery window.
. Received perfect score on Ford's Q-1 Supplier Audit, Materials
Management and Logistics Section.
Sep '92-Sep '93 STEEL PARTS CORPORATION - Tipton, Indiana
Tier I and II - Ford, Chrysler, GM, High Volume Precision Automotive
Stampings, $50M revenue, 300 UAW Employees
Materials Manager
Reported to the Vice President of Manufacturing. Four direct reports.
. At the midyear budget review, the parent company President and CEO
recognized my contribution and leadership for year-over-year financial
and operating performance improvements. ~ "Well ahead of Operating
Budget, in Sales, Operating Income, and Cash Flow. More significantly,
the business results are excellent on an absolute basis and in
comparison to last year as well. Inventory turnover is, likewise,
improving dramatically compared to prior years' performance." - Robert
Smialek, July 19, 1993.
Jul '86-Sep '92 ROCKWELL INTERNATIONAL, New Castle, Pennsylvania
Tier I - Ford, GM, Freightliner, PACCAR, High Volume, Truck and
Automotive Axles, $180M revenue, 1,000 UAW Employees
Vertical Integration - Forging, Heat Treat, Machining, Welding,
Assembly, and Paint
Jul' 89-Sep'92 Sales, Production and Inventory Control Manager
Reported to the Materials Manager. Managed combined department of
twenty employees.
. OEM Delivery Performance increased +13 points to 97.6%. After-Market
Parts Delivery Performance increased +71 points to 99%.
~ Daily JIT delivers to various Ford and GM Plants.
. Reduced total inventory 52% to $15 Million doubling inventory turns to
12. Inventory accuracy increased +49 points to 99%.
. Responsible for domestic and global steel purchase of $50M annually.
Reduced steel inventory 63% to $4 Million.
Apr '89-Jul '89 Special Assignment - Champion 1990 Annual Operating Plan
Spearheaded a zero based business plan that utilized Pareto analysis to
identify major cost drivers and inhibitors to quality and productivity.
Coordinated all departments in developing aggressive projects with time
phased deliverables and respective financial impacts.
. In a year in which sales were down $18M versus prior, PBT increased
$7M, ROS increased +4 points, and ROA increased +12 points.
Sep '88-Apr '89 Manufacturing Engineer & Department Supervisor
Jul '86-Sep '88 Programmer / Systems Analyst
EDUCATION: OHIO UNIVERSITY, Athens Ohio
Bachelor of Science Industrial and Systems Engineering, June 1986
AFFILIATIONS: Certified Engineer in Training (EIT) Ohio State Board of
Registration for Professional Engineers and Surveyors, September 1986
Certified Production and Inventory Management (CPIM) American
Production and Inventory Control Society (APICS), May 1989
BACKGROUND: Forging, Casting, Stamping, Heat Treat, Machining, Fabrication
/ Welding, Paint, Coatings, Contract Manufacturing, Assembly,
Heavy Equipment OEM, Tier I and II Automotive and Heavy Truck component
supplier, JIT, ISO, Quality Programs, SOX, CTPAT,
Competitive Benchmarking, Product Line Profitability and Margin
Analysis, Distribution Network Design, Demand Planning, Demand
Shaping, Sales, Inventory and Operations Planning, Replenishment
Management, Advanced Order Management and Visibility, Supply Planning,
Advanced Planning and Scheduling, World Class Manufacturing, Toyota
Production System, Lean, Synchronous Assembly, Demand Flow, Continuous
Improvement, Supplier Quality and Performance Management, Product
Development, Bill of Material Management, Purchasing and Logistics,
Waste Reduction, SMED, KANBAN, KAIZEN, Supply Chain Management, Product-
Channel - Supply Chain Transformations, B2B, IT Strategic and Systems
Implementation and Integration, ERP/MRP/ DRP and Manufacturing
Execution Systems, Project Management, Change Management.