Jessica Drum
**** ******** ***., ********, ** *0001 . 504-495-
**** . abncd4@r.postjobfree.com
OBJECTIVE
Able to handle challenges, with proven history of increased
productivity. A highly experienced sales professional with comprehensive
strategic planning and implementation skills, seeking a sales position
where these skills will add similar or greater value.
EXPERIENCE
Oil Mop LLC December 2008 to Present
Billing Coordinator / Administrative Assistant
Belle Chasse, LA
Handled all billing for industrial services. Worked closely to insure
customer satisfaction. Recorded and negotiated of client bills.
Prepared invoices, calculated totals, discussed billing questions
Worked directly with Vice President and industrial service manager
to insure accuracy on accounts.
Established and maintained a professional working relationship with
Vendors.
Adecco May 2008 to December 2008
Human Resources - Recruiter
New Orleans, LA
Worked at Verizon Wireless as a recruiter, this was a contract
position.
Found qualified candidates to fill positions including: customer
service representatives, retail sales representatives, managers and
business sales representatives.
Phone screened candidates
Interviewed with qualified candidates and made selection for hire.
Attended career fairs at local colleges to promote job openings
Handled employee files and new hire paperwork
Able to multi-task and work efficiently
Hired employees for Verizon locations in Louisiana, Mississippi, and
Alabama
AT&T March 2006 to April 2008
Assistant Manager
Metairie, LA
Managed and supervised retail sales representatives. Responsible for
recruiting, interviewing and hiring new employees. Maintained inventory
counts and daily deposits. Consistently coached and developed sales
representatives to reach their full potential.
Maintained a high level of customer satisfaction
Recruiting and staffing logistics
Performance management and improvement systems
Employee development, training and relations
Employee coaching and counseling
AT&T April 2004 to March 2006
Retail Sales Representative
Metairie, LA
Able to meet and exceed assigned sales performance goals. Participated
in training sessions to increase knowledge of new phones and services.
Maintained store appearance to meet company standards. Strived to
always make the customer happy and keep a good attitude.
Handled customer requests, increased sales, billing, problem
resolution and troubleshooting.
Consistently able to meet and exceed sales expectations
Ranked top ten of retail sales representatives in the southeast
region.
Wireless Retail, Inc. February 2003 to January 2004
Sales Representative
Metairie, LA
Worked in the communications center of Sam's club. Duties included
selling all wireless carriers, maintained product knowledge and
services. Attended educational seminars/ training to increase
motivation and selling skills.
Consistently met or exceeded sales expectations
Maintained a high level of consumer satisfaction.
EDUCATION
Nicholls State University
Business
Thibodaux, LA