Sales Technician
Resume:
Newport News, VA *****
abncck@r.postjobfree.com
Brian Sawyer
[pic]
Objective
To obtain a position in an information technology related field
Experience
Electronic Systems, Inc.
September 2005 - Present Installation Technician
Hampton, VA
Configure and install desktop and laptop computers, IBM CATIA workstations,
copiers, and fax machines
Troubleshoot hardware and software issues
Add, change, and delete network computers using Windows active directory
management
Provide basic instruction of equipment operation to users
Use Symantec Ghost imaging software
Transfer user data to new systems
Perform on site hardware installations and upgrades
Perform on site and remote software installations and upgrades
Maintain spreadsheets
Schedule installation appointments
Erase hard drives
Build product orders and check for accuracy
Travel out of state to participate in special projects
Estes Express Lines
August 2003 - April 2008 Billing/Check-in Clerk
Chesapeake, VA
Cut freight bills
Check in delivery manifests
Assist customers by telephone
Record checks and cash to produce a terminal cash report
Scan bills and delivery receipts
Garden Ridge
October 2001-August 2003 Sales Associate
Chesapeake, VA
Assist customers on sales floor and by telephone
Operate a cash register
Operate a forklift
Supervise sales associates
Adjust merchandise pricing
Stock merchandise and construct displays
Assist in recording store inventory
Organize store at closing
Education
Tidewater Tech Career Education
August 2001-August 2002 Computer Administrative Specialist
Chesapeake, VA
GPA 3.67
Trained in desktop publication, business law, Microsoft Office, and basic
accounting
Certifications
CompTIA A+ IT Technician
Hewlett Packard - Desktop, Laptop, and Workstation service certifcation
Skills
Experience with Microsoft operating systems Windows XP, Windows Vista, and
Windows 7
Familiar with Macintosh operating systems
Experience with Peregrine help desk ticketing system
Experience with Microsoft Office products
Experience with Symantec Ghost imaging software
Working knowledge of PC and laptop hardware
Typing speed of 70+ words per minute
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