Sales Manager

Richard Gonzalez

***** ******* **., ******, *****

(Cell) 512-***-**** (Email) *******.**.********@*****.***

sales Professional

Top-producing, results-driven professional with proven success in inside

and outside sales providing solutions for computer hardware, datacenter

infrastructure, professional IT services, and numerous software

technologies. A natural sales leader who spearheads the development of

account strategy to drive new, incremental business. Self-driven quick-

study in acquiring highly technical expertise. Outstanding success through

direct relationships at the CXO level, engagement of strategic partners,

and leveraging the channel. Bilingual; Fluent in Spanish & English.

Qualification Highlights

Technology Sales Professional IT Services Software & Hardware Sales

Sales

Strategic Account Solution Based Selling Team Leadership/Training

Planning

Account Management Quota Attainment Customer Focus

CXO Relationships Forecast Management Sales Presentations

Professional Experience

DELL INC. CORPORATE ACCOUNTS, Round Rock, TX. 2006-2008

Account Manager

Responsible for increasing revenues and margin, acquiring new lines of

business, and the sole responsibility for the overall management, forecast,

and customer experience of both global and regional commercial accounts,

totaling $30 million in revenue sales per year. . Negotiation and closure

of deals from $100K to $5 million meeting a wide array of needs including,

hardware (client, server, storage), disaster recovery, backup and

archiving, security and encryption, consolidation and virtualization,

enterprise management, and professional services.

o Awarded top sales representative for the highest revenue attainment for

both Q1&2 2008 in Corporate Accounts, over 300 sales representatives

o Over-achieved sales objectives every year, in all categories, achieving 8

out of 9 quarterly targets with 145% above quota attainment average

o Orchestrated large, complex deals consisting of numerous software and

hardware products, leveraging software partners by designing creative

financing and aggregate spend; capturing business and reducing time to

close

o Revitalized stagnant and non-Dell buying accounts with exceptional

communication and persistence, winning LOBs from the competition and

increasing business up to 100%

o Leveraged CXO level relationships consistently uncovering new

opportunities within accounts, as well as driving closure of outstanding

opportunities while significantly increasing revenues

o Established alliances with Dell partners, effectively working together in

penetrating new LOBs and increasing repeat business

o Energized and directed a virtual team, enabling a "divide-and-conquer"

approach and ensuring individual successes

o Partnered effectively with numerous businesses - government contractors,

communications companies, law firms, and non-profits - establishing

strong relationship/understanding while gathering and meeting

requirements, increasing both customer experience and loyalty

DELL INC., FEDERAL ACCOUNTS, Round Rock, TX 2004-2006

Account Manager

Leader of the inside sales team, executed quarterly business plan based on

forecasted opportunities, historical data, industry trends and customer

experience of Federal Government accounts based in Washington DC, Virginia

and Maryland totaling $150 million in revenue for Dell per year

o Transformed strategic accounts, growing sales by up to 300% in 3

quarters, by introducing new lines of product and improving the customers

IT infrastructure

o Successfully managed and won a Federal contract which exceeded over $150

million dollars in revenue & margin within the next 3 years

o Established trustworthy and high-touch business relationships with

contacts from procurement, IT, and CXO levels effectively capturing

"first call" and maintaining customer loyalty

o Uncovered, negotiated, and closed large client, server, storage and

software deals up to $300M

o Successfully managed and communicated with internal team maximizing

efficiency and performance, while creating team cohesiveness and drive

for results

ALLSTATE INSURANCE., Houston, TX 2002-2004

Property Claims Adjuster

Investigate insurance claims, negotiate settlements, and authorize

payments. Consult with accountants, architects, construction workers,

engineers, and lawyers in the evaluation of a claim. Review photographs and

written or audio-taped or video-taped statements. Negotiate with the

claimant to settle the claim

o Streamlined company policies on property loss investigations by using

independent database research to abide by the State of Texas insurance

regulations

o Processed and allocated monetary settlements ranging from$10,000 to

$250,000 on independent and Allstate property claims

o Facilitated job requirements in non-traditional settings such as working

remotely on field based jobs and working independently from home

METRO FLOORING WHOLESALE AND DISTRIBUTION, Houston, TX 2000-2002

Sales and Operations Manager

Supervised and conducted sales proposals for residential & commercial

clients in the insurance and restoration industry which produced $10

million in revenue per year. Generated sales opportunities and carry out

initial steps of sales process, including general scope, business problems,

and initial quotes for Homebuilders. Facilitated training and development

of job aids for new hire sales reps

o Won a Fortune 500 Homebuilder account which estimated to produce 8 to 10

million per year in flooring revenue

o Increased revenue up to 70% from 35 % the previous year by coordinating

and supervising a team of 5 sales people

CORESTAFF SERVICES., Austin, TX 1998-1999

Account Executive

Responsible for expanding assigned territory by cold calling businesses

with the desired need in the employment services required. Developed

important relationships with CXO and human resources directors to

facilitate the hiring requirement

o Expanded sales territory by 50% of the required territory assigned by the

company which produced positive sales results

o Top account obtainer out of 5 account manager by implementing marketing

strategies to attract client to he services and success of the company

o Obtained the highest revenue in the company by maintaining and acquiring

staffing needs for top producing clients in my region

AMANA APPLIANCES., Austin, TX 1997-1998

Account Executive

Supervised 40 concurrent national accounts in region maintaining a

portfolio of $25M per year. Conducted training sessions on new product

lines for local/ national accounts, associates/ store owners increasing

revenue. Completed 4 week face to face negotiation training subsequently

training and leading peers to increase profits for the company.

Education

ABA, Marketing, Texas State University

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