CHRISTOPHER E. WILCOX
361-***-**** abnc8n@r.postjobfree.com
OBJECTIVE: QUALITY ASSURANCE, FOOD SAFETY, TECHNICAL SERVICES
CAREER SUMMARY
Quality, research and operations professional with extensive experience in
all types of dairy, cheese and USDA meat / poultry and baked frozen foods,
with major companies in the United States and Europe
PRODUCT EXPERIENCE
Yogurt desserts (fresh & frozen), cheeses (natural & processed), aseptic,
UHT, ESL dairy; ice cream (frozen, fresh, novelties), UHT coffee creamers,
pastry topping, imitation eggs, frozen foods to include meats, poultry,
seafood, pasta, bakery flours, vegetables (fresh), tomatoes (canned,
aseptic); eggs, spices; dairy & juice beverages (carbonated & non-
carbonated). FDA, USDA, AIB, IMS, export, glass, plastic, fruit, sugars,
oils, chocolates, nuts. Corrugated packaging & aerosol, HACCP certified.
RTE. OSHA, QAI, SQF trained, PMO.
PROFESSIONAL EXPERIENCE
MICHAEL ANGELOS GOURMET FOODS, Austin, TX
January 2002 - July 2008
Vice President, Quality Assurance
< Manage the QA activities and labs in two manufacturing plants in frozen
entrees, fresh pasta, and fresh and shelf stable sauces, refrigerated
protein entrees, frozen baked goods, pizza, cheese calzones.
< Coordinate the activities of four QA managers in lean manufacturing.
Organic certification, SQF.
< USDA experience in meats, poultry in 720 employee plant operating 24
hours per day/7 days per week.
< Interface with manufacturing, purchasing, R & D, sales & marketing,
engineering, logistics, customer service, clubs and retail, military,
organic retail. Manage regulatory affairs. Vendor certification.
< Implementation of The Toyota Way, Kaizen,Muda,JIT,5S,Spc,Deming 7 QC
tools, Pull, Teams
< Work closely with R & D on the commercialization of all new products
(frozen, fresh, retail )
MORNINGSTAR FOODS (Division of Deans), Dallas, TX January 1997 - October
2001
Vice President, Quality Assurance
< Managed the Quality Assurance activities in 11 manufacturing plants.
< Involved in HACCP, SPC, Policy-Procedures-Programs, Sanitation,
Manufacturing, and Safety.
< Directed the activities of 11 QA Managers (department consists of 85
associates).
< Supported manufacturing on all technical issues. Active member of R and D
Team.
< Heavily involved in FDA, USDA, IMS, State and Local Inspections; involved
in FDA, IMS, and federal regulatory policy .Bio terrorism team. Vendor
audits and certification.
< Interfaced with Sales, Purchasing, Operations, Distribution,
Manufacturing, and Customer Service.
< Knowledge includes HTST, UHT, HHST, ESL, Aseptic,Processing and
Packaging, PMO
< Familiar with ISO 9000, Oganic laws and products. Soy and Yogurt.
< Improved Quality systems conformance to over 94% using six sigma
techniques, Cp, Cpk.
STELLA FOODS (now known as Saputo Foods), Green Bay, WI 1993 - 1997
Vice President, Quality Assurance
Technical Director, Dairy Manufacturing-Food Service
< Managed the QA activities in 14 company-owned plants and 11 co-packing
and supplying facilities.
< Directed the activities of a R&D manager (Ph.D.) and a regulatory affairs
manager.
< Involved in HACCP, TQM, and SPC, Quality teams, recall manual, inspection
programs, policy and procedures. Improved Quality systems conformance to
97%, SPC, Cp, and Cpk.
< Knowledge includes cheese manufacturing, hot fill, aged programs, spray
drying, concentration (RO, UF) packaging, and CIP programs, processed
cheeses.
< Heavily involved in technical support to sales force and 100-plus food
brokers. Increased Sales by $25M.
< Involved in manufacturing efficiencies and costs in many processes using
six sigma techniques
< Interfaced with Sales and Marketing, Food Service, Purchasing,
Manufacturing, and Distribution.
< Supported Plant Managers on all technical issues. Vendor audits and
certification.
Christopher E. Wilcox Page Two
ALPINE LACE BRANDS, Maplewood, NJ 1989 - 1993
(Now a Division of Land O Lakes)
General Manager of Operations/Manufacturing
< Coordinated the activities behind the ordering, production, trucking,
customer service, pricing and payment of cheese and meat products
produced in 17 manufacturing plants.
< Planned and directed Quality Control procedures in all manufacturing
plants.
< Drafted all product contracts and confidentiality agreements.
< Dealt with all state and local regulatory authorities including the FDA
and USDA.
< Coordinated the start-up of 10 new products including R&D, Quality, Plant
activities, P&L and budgeting.
< Control the purchasing and pricing of all raw materials and packaging
materials, cost controls.
< Interfaced with Research and Development, Quality Assurance, Finance,
Sales and Marketing, Food Service, and Purchasing. Heavily involved in
budgeting and cost controls.
< Maintained control of all warehousing and distribution facilities for the
U.S.
< Assisted sales and marketing in food service and industrial divisions.
< Dealt with 65 food brokers across the U.S.
< Involved in capital improvement and equipment purchase and budgeting.
< Coordinated increased sales of manufacturing from $45M to $160M in four
years.
SOUTHERN CONTAINER CORPORATION, Hauppauge, NY 1985 - 1989
Quality Assurance Director
< Developed and implemented a statistical process control system in 6-plant
locations (SPC).
< Worked and trained manufacturing personnel. Process control, Cp, Cpk.
< Developed and successfully introduced a pre-printed suitcase for Anheuser-
Busch, which led the industry.
< Involved with Engineering and Purchasing toward the improvement of
quality products.
< Adept with food packaging equipment. Implementation of Demings 7 QC
tools.
< Coordinated sales and marketing for Anheuser Busch and Stroh, increasing
sales by $15M over 3 years.
THE DANNON COMPANY, INC., Westchester, NY 1981 - 1985
A division of Dannon, Paris, France
Director of Quality Assurance/Research and Development
< Developed progressive quality assurance programs for five manufacturing
plants.
< Worked with manufacturing on the improvements of process controls and
operational performance resulting in lower final product costs and
product quality improvements.
< Maintained contacts with government officials and lobbying groups on new
and proposed laws, and counseled senior management on their impact on
company business.
< Directed all financial activities for the Quality Assurance department.
ASQC trained auditor.
< Instituted the creation of the corporate "Quality Improvement Team" and
the programs for consumer feedback of complaints and Sales department
return. Involved in the development of Q.C.C., with aim at "zero
defects."
< Shaped administrative policies to improve effectiveness with the
department involved in the planning, development and finalization of all
new products.
< Heavily involved in engineering and manufacturing with the institution of
aseptic and ultra-clean processing and packaging techniques in USA and
Europe.
< Directed recruiting, training and developmental efforts resulting in the
tripling of staff in two years.
< Performed timely and effective trouble-shooting for all plants through
problem analysis.
< Involved in the automation of microbiological analysis, physical
characteristics and photo-microscopy programs. Vendor audits and
certification. Managed central laboratory.
< Computerized all laboratory reporting forms with "weekly quality index"
and monthly graphs.
< Member of team that compiled three-year manufacturing capital expenditure
program ($40M).
< Trained in European research headquarters and several manufacturing
plants.
Christopher E. Wilcox Page Three
TARNOW AND COMPANY, Maplewood, NJ 1979 - 1981
Specializing in the food industry. Executive Search.
< Increased sales by 150% in one year.
DANNON MILK PRODUCTS (Division of Beatrice Foods) 1975 - 1979
Director of Quality Assurance/Research & Development, Long Island, NY (1977
- 1979)
Responsible for the quality assurance activities of all manufacturing
plants and related vendors, establishing Q.C. manuals for all.
< Participated in new plant start-ups in Ohio, Texas and California.
< Standardized and documented all processing, CIP procedures with flow
charts for all plants.
< Maintained all yogurt culture programs.
< Developed new products for bench to pilot plant through all manufacturing
plants (frozen, refrigerated, and beverage products).
< Trained and developed all laboratory personnel.
< Implemented uniform statistical weight control for all plants resulting
in savings of $1.5M (SPC).
< Developed corporate recall policy, instituted good manufacturing
practices and FDA/USDA visitation policies. Vendor audits and
certification. ASQC trained auditor.
< Knowledge in flavors, chocolates, beverages, fruits, sugars, stabilizers
and skim milk powders.
Production Manager, Miami, FL 1976 - 1977
Responsible for the on-site coordination of a new processing plant
construction ($6M) and the production/laboratory start-up.
< Implemented, supervised, and documented the quality control program for
lab and plant.
< Daily activities included production, planning, scheduling, inventory and
material control.
< Trained and supervised 26 production employees in the areas of
pasteurization, CIP machine operation and maintenance, incubation and
load out.
< Participated in all union negotiations.
Quality Control Supervisor, Ridgefield, NJ 1975 - 1976
< Maintained the total quality control program, dealing with microbiology
cultures, chemical-physical analysis, processing specifications, HTST,
CIP, sanitation, and rodent control.
< Trained in all processing operations.
< Participated in union negotiations.
THOMAS J. LIPTON, Englewood Cliffs, NJ 1974 - 1975
Food Technologist, Ice Cream Division
Responsible for product/process development, product formulations, process
documentation, flow diagrams and cost reductions.
< Knowledge in chocolates, flavors, colors, oils, sugars, freezing,
stabilizers (natural and synthetic), emulsifiers, crunchy coatings and
statistical weight controls.
Summer jobs and roles included bartender, cook, restaurant manager and
landscape
EDUCATION
B.S., Major: Food Science/Minor: Business Management, Cornell University,
1974
Awards - The Cornell University Scholarship; The Agriculturist Scholarship;
The New York Scholar Incentive