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Project Manager Customer Service

Location:
Shepherdsville, KY, 40165
Posted:
March 09, 2010

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Resume:

DONALD W. JONES

*** ********** ***** *****

Shepherdsville, Ky. 40165

Home 502-***-**** Cell 502-***-****

abnc2v@r.postjobfree.com

PROJECT MANAGER with quality management knowledge and experience in the

areas of

Manufacturing Engineering Automotive Construction

Highly experienced, self-motivated and goal driven Project Manager who is detail oriented.

Career also includes a background in manufacturing quality management as Quality Systems

Manager and SPC Coordinator. A diversified career has resulted in a well rounded knowledge and

expertise of the manufacturing, engineering, automotive and construction industries. Personal

traits include results driven team leader who has proven success in organization, planning,

implementation, customer liaison, follow-up and the ability to close-out a project.

Core Competencies include:

Excellent Written and Oral Communications Strong Interpersonal Skills

Superb Organizational Skills Proven Team Leadership Commitment To Success

Group Facilitation Project Scheduling Extensive Travel (passport)

Proficient PC Skills (Excel, Word, MS Project, Outlook) Continuous Improvement

PROFESSIONAL EXPERIENCE

JK Industries

Warren, Michigan

Project Manager/Site Superintendent

Temporary contract position. Project Manager/Site Superintendent for the installation of a coolant flume, high

pressure skid and related piping for an automotive metal processing plant. Responsibilities included representing

JK Industries, liaison with the customer, directing subcontractor daily activities, safety, daily reports and

preparing close-out documentation.

Mann+Hummel Advanced Filtration Concepts

Louisville, Kentucky

Senior Project Manager

Responsibilities included acting as primary point of project communications and coordination, monitoring project

material and labor costs, tracking project changes and cost impact, generating a project schedule, submitting

engineering drawings for approval, reviewing fabrication drawings, traveling to job-site, maintaining project

documents, coordinating and participating in equipment startup, acquiring and directing subcontractor activities

and ensuring the customer’s specifications and expectations were met.

Key Achievements

Project Manager for three automotive filtration projects worth a total of $3 million dollars for

companies in the U.S., Mexico and Russia.

Instrumental in closing out four projects with General Motors in the U.S. and Mexico with a value

of more than $2 million dollars.

Successfully planned, organized and coordinated work to be performed by subcontractors and Field

Service Engineers.

Envirometric Process Controls (EPC) Inc.

Louisville, Kentucky

Senior Project Manager

Responsibilities included establishing project schedule, communicating with customer, submitting engineering

drawings for approval, negotiating subcontractor contracts, obtaining equipment quotes, requisitioning and

purchasing equipment and parts, providing document control, assisting mechanical and electrical engineers in

project design, extensive travel and on-site residence, daily direction of installation activities.

Quality Systems Manager

Responsibilities included initiating an internal quality program, developing standard operating procedures,

providing team concept facilitation, consulting with automotive facilities, assisting automotive facilities with ISO

9000 and QS9000 techniques.

Key Achievements

Project Manager for $34 million dollar equipment rebuild for GM Plant in Flint, Michigan. This

was the largest project ever performed by EPC.

Project Manager for $10 million dollar equipment installation for GM Plant in Fairfax, Kansas.

Project Manager for a $10 million dollar equipment modification for GM Plant in Shreveport, La.

Project Manager for a $5 million dollar equipment upgrade for Chrysler Plant in Brampton,

Ontario, Canada.

Project Manager for a $3 million dollar RTO Upgrade for Ford Kentucky Truck Plant.

Instrumental in developing the Quality System for EPC which ultimately lead to them obtaining ISO

9000 certification while using continuous improvement as basis of advancing quality.

Owens-Illinois, Inc.

Bardstown, Kentucky

While working in a plastics extrusion manufacturing facility I served in various positions that were each of

increasing management responsibility. These positions afforded the opportunity, knowledge and experience to

develop a well rounded professional background. The positions are listed here in the order of last to first and

include:

Quality Systems Manager - Full responsibility for plant quality program while reporting directly to the Plant

Manager in a facility of over 400 employees.

SPC Coordinator - Initiated use of SPC techniques for production processes, developed standard operating

procedures and facilitated production team in problem solving and cost savings.

Assistant Industrial Relations Director - Participated in labor contract negotiations and grievance procedures,

served as Plant Safety Director and Environmental Coordinator, recruited perspective employees, worked with

Worker’s Comp cases and co-directed Plant Health & Wellness programs.

Department Production Foreman - Planned, directed and reported activities of over 50 employees in a plastics

extrusion department.

Industrial Engineer - Conducted time and motion studies, initiated cost reduction programs and assisted

production departments in investigating labor and material savings processes.

Quality System Analyst - Entry level position involved with daily quality control initiatives, performed quality

audits and provided customer service.

Key Achievements

Developed and facilitated multi-functional teams to address process and production issues.

Trained over 300 management and production employees in the use of SPC to work towards

continuous improvement.

Developed SOPs for various departments that lead to minimization of variation.

Management participant during negotiations of two successful labor contracts.

Enhanced Plant safety awareness through the creation of department safety committees

Served as Plant Environmental Coordinator and participated on EPA Superfund settlement team.

EDUCATION

Bachelor of Science in Construction Technology Murray State University



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