Lona Williams, SPHR

*** ********** ***** **********, ** 47715 812-***-**** home 214-***-**** cell

abnbqw@r.postjobfree.com

Summary:

Experienced Human Resources Business Partner, Director and Senior Manager with proven skills that move

companies forward.

Specialties:

Organizational Development, Performance Management, Employee Relations, Succession Planning, Training,

Employment Law, Wage Budgeting and Control, Policy Writing and Interpretation, Project Management.

Experience:

Market Human Resources Manager at Walmart Stores, Inc. May 2007-January 2010

Henderson, KY

Span of control, 3200 salary and hourly associates and eleven stores. Direct the implementation of work force

productivity and quality of service initiatives. Budgets and controls wages. Directs succession planning, talent

development and performance management processes. Recruits external management candidates and manages

the employee internal grievance process. Trains store and regional management on employment laws, company

policies, and interpersonal management skills. Directs FMLA, ADA and termination processes.

Approved weekly wages between 15k and 27k.

Reduced turnover from 55% to 21%.

Raised associate engagement from 50 to 66 on annual survey.

Increased customer experience friendlier rating from 7.97 to 8.07.

Developed and promoted over 30 management associates.

Facilitated training and calibration of ratings on competencies for 550 management associates.

Reduced compliance exceptions from 3100 to 700.

Chairperson for Cashier Olympics and HR SOP projects. Directed implementation of associate routines,

job code consolidation, and new inventory management system.

Human Resources Manager at Varsity Brands, Inc. December 2004-May 2007

Garland, TX

Managed the integration of National Spirit Group into Varsity Brands, Inc after acquisition.

Closed a manufacturing facility and eliminated 400 positions.

Merged policies and wrote the Employee Handbook covering 2000 employees in twelve locations.

Transitioned work force to new welfare benefits plans, payroll systems, profit sharing and 401k plans.

Analyzed positions for FLSA exempt and non-exempt status and changed those that were incorrect.

Sourced technical and administrative talent and developed internship for University of Dallas students

who were hired after graduation.

Supervised payroll administrator and HR Assistant.

Human Resources Consultant at Lona Williams Enterprises January 2000-January 2005

Plano, TX

Standardized HR processes to confirm health care professionals credentials for new Tenet Hospital.

Planned and implemented relocation of Miami division to corporate for Samsung Telecommunications.

Analyzed jobs and determined FLSA status for Zales Jewelers field and corporate positions.

Opened mobile pet grooming business as joint owner. Named Best of Dallas.

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Director/Sr. HR Manager at Samsung Telecommunications America November 1997-February 2000

Richardson, TX

Supervised 4 direct reports.

Established the Employee Relations function after massive ramp up in hiring.

Approved all HR communications to ensure clarity and alignment with Company vision.

Approved offers for research and development, sales, and customer service professionals.

Managed the administration of benefits and selected new providers.

Interim Director for one year.

Human Resources Manager at Comdisco Network Services May 1996-July 1997

Minnetonka, MN

Developed organization structure for subsidiary.

Implemented succession planning and recruiting strategies to support growth.

Selected computerized employee performance appraisal system.

Supervised two direct reports.

Human Resources Manager at Smithkline Beecham Clinical Labs March 1990-October 1995

New Brighton, MN

Managed the development of job grading process.

Revised job grades and pay bands for drivers, medical technologist and phlebotomist.

Eliminated unprofitable satellite facilities.

Reorganized structure when automated processes were installed.

Represented Company in government audits of Affirmative Action Plans and unemployment hearings.

Researched allegations of discrimination and wrote responses to Human Rights Commission.

Supervised HR/Payroll Administrative Assistant.

Education:

Bachelors Degree, Marketing and Retailing, Bradley University, Peoria, IL.

MBA studies at Saint Francis College, Fort Wayne, IN.

Affiliations:

Society for Human Resource Management

Evansville Human Resources Association

Certifications:

Senior Professional Human Resources (SPHR)

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