Mark Anzalone
**** ********** *****, *** ******, Ohio 43054 ? 614-***-**** ?
****.********@*****.***
New York Metro Address - 180 Glenbrook Rd, #55, Stamford, Connecticut 06902
Lead Account Director / Management Supervisor / Strategic Planning
Large Account Management Experience / Multi-Industry Professional
Business Development / Agency Management and Operations / Client and Agency
Experience
Professional Summary: 22 years of increasing leadership responsibility
creating and executing marketing campaigns for a large number of categories
and target audiences. Marketing, advertising and media experience with
major healthcare corporations, agency holding groups and startups while
promoting category-leading brands including Advil, Robitussin, Centrum,
Viagra, Zoloft, Zyrtec, Maxwell House, Crayola, Baush & Lomb, Pearle
Vision Centers and Azur Advanced Pro-Cellular Sunscreen.
Lead account management experience for as many as nine simultaneous
assignments each ranging in size from $750K - $3.3 million. Supervisory
responsibility for six Account Directors, one Media Director, one Research
Director and one Creative Director. Experienced business developer with
high client satisfaction.
Proven track record of effective branding, communication programs and sales
support through analysis, testing strategies and field force development
and support. Deep experience with consumer, trade and ethnic campaign
development and execution while managing advertising budgets ranging from
$550 million to $1.8 billion annually.
Career Track: Professional growth through such positions as Media
Supervisor, Associate Advertising Director, Director of Relationship
Marketing, VP Account Director and EVP General Manager.
Personal Profile: I believe in collaboration. I never ask anyone to do
anything I wouldn't do myself. As a result I build teams that are highly
motivated and empowered. They always possess a real respect for
supervisors, peers, subordinates and clients. I thrive in dynamic
environments with constant change. I try to be a fun contributor to the
creative process. I learn from some and teach others.
Education: BA in Advertising, University of Oregon School of Communication
and Journalism
Professional Experience
THE OTO GROUP, COLUMBUS, OHIO 2002 - PRESENT
Advertising and marketing service provider specializing in relationship
marketing to healthcare clients.
Founder and President
Oversight and development of all company staff and assignments.
. Analyze category and translate brand attributes into segmented compliance
and persistency programs.
. Quantify market dynamics and customer motivations to ensure scalable and
repeatable campaigns are able to drive awareness, trial and loyalty with
a positive ROI.
. Counsel and assist clients with evaluation and implementation of
physician, consumer and KOL programs on a local level across the EU,
Africa/Middle East and Eastern Europe.
. Plan and present global marketing plans to client Presidents, CMOs, and
Marketing Directors.
. Launch integrated marketing campaigns that incorporate sponsorships,
grassroots word-of-mouth campaigns, print advertising, sampling programs,
press releases, broadcast media, social media, online communities,
consumer compliance programs, direct mail, sales literature and CME
programs.
. Execute brand promotion strategies, plan media, design relationship
marketing program infrastructures, produce communication tactics and
collaborate with patient advocacy groups.
Key Clients: Pfizer, TAP Pharmaceuticals, Wyeth, Novartis, Sanofi-Aventis,
Amgen, Genentech, Cardinal Health, A.I. Specialty Healthcare
Professional Experience, cont.
GSW WORLDWIDE, COLUMBUS, OHIO 1998 - 2002
Advertising agency specializing in healthcare and pharmaceuticals
Executive Vice President and General Manager
Joined GSW as VP Account Director responsible for bringing relationship
marketing capabilities to a B2B agency by building a new business unit from
the ground-up within a fast growing marketing service holding company.
Ultimately promoted to EVP/GM with Operating Board responsibilities,
business development objectives, client service, creative oversight, and
management of research and media departments.
. Assured quality, thoroughness, timeliness, creative excellence, client
satisfaction and success on all marketing projects.
. Mentored and grew dynamic team of marketing professionals
. Provided business unit integration within the overall holding company to
ensure cross-selling of PR, interactive, media, research, relationship
marketing and professional advertising.
. Generated more than $14 million revenue through new and existing clients.
Responsible for business unit P&L that retained more than 30% profit.
. Participated in long-term strategic planning for the holding company's
growth and success.
Key Clients: KeyBank, Nationwide Insurance, GlaxoSmithKline, Eli Lilly,
Ohio State University Medical Center, eGovNet, National Century Financial
Enterprises, Ethicon Endosurgery, Medesis Pharmaceuticals
Pfizer US Pharmaceutical Group, New York, New York 1997 - 1998
Director, Relationship Marketing
Directed the creation and integration of programs utilizing new interactive
technologies with existing advertising, direct marketing and trade
programs. Managed relationship marketing programs for brands with combined
revenues of approximately $20 billion annually.
. Hands-on approach to develop dynamic publishing capabilities for the
division's acquisition, retention and compliance programs while
integrating call centers, databases and more than 60 individual customer
segments.
. Used various testing strategies to identify the most effective incentive
and call-to-action activities.
. Incorporated huge volumes of existing branded materials into new
communication vehicles that were customized for each customer based on
psychographics, demographics and behavioral data.
. Responsibilities grew to include consumer media and commercial
development consultation.
. Leveraged positive ROIs to create awareness and excitement for
relationship marketing internally leading to additional business units
funding similar programs for their own portfolios.
Key Brands: Viagra, Zyrtec, Zithromax, Glucotrol XL, Aricept, Norvasc and
Cardura
Wyeth Consumer Products, Madison, New Jersey 1991 - 1997
Director, Electronic and Database Marketing
Established a new staff department responsible for all emerging technology-
based marketing programs.
. Developed several pilot programs to test response rates, interest and
ultimately consumer acceptance for commercial support of their internet
experience. Formed strategic alliances with major media companies to
create online serial dramas made available through sponsorship of Wyeth
brands.
. Incorporated commercial messages, call-to-action and incentives to begin
collecting opt-in consent for future contact. The goal was to create a
corporate asset based on customer-level information that our competitors
didn't have.
. Developed internet-only SKUs comprised of seasonal combinations of
various Wyeth products offered to subscribers of the online programs.
Professional Experience, cont.
ASSOCIATE DIRECTOR, ADVERTISING
Responsible for planning and implementation of a $550 million ad budget,
day-to-day management of 14 consumer agencies, four multi-cultural agencies
and three B2B agencies.
. Analyzed four years of commercial production data to improve television
commercial production process. Results maintained high production values
yet reduced costs by 20%.
. Prepared comprehensive media plans using all measured media including
upfront and scatter network television, national and local cable,
newspapers, FSIs, print and out-of-home.
. Collected, analyzed and projected competitive activities using primary
and secondary data, input from the field force and industry contacts.
Key Brands: Advil, Robitussin, Centrum, Dimetapp, Primatene, Clearblue
Easy, Chap Stick, Denorex, Compound W, Dristan, Anacin, Dristan,
Preparation H, Fibercon, Anbesol and Caltrate
Additional Agency Experience
OGILVY & MATHER WORLDWIDE, NY - KRAFT/GENERAL FOODS: MAXWELL HOUSE COFFEE,
GENERAL FOODS INTERNATIONAL COFFEES, JELL-O, SHAKE-N-BAKE; HERSHEY FOODS:
MOUNDS/ALMOND JOY, HERSHEY KISSES
Avrett, Free & Ginsberg, NY - Crayola, Baush & Lomb, Nair, Super Clubs,
Taylor California Cellars, Transderm Scop, Claridge Casino and Hotel
DeWitt Media, NY - BMW Financial Services, Pearle Vision Centers, Long John
Silvers, Rent-A-Center