Trisha McDonald

**** ***** ******* **,

Bowling Green, Ky 42101

270-***-**** 270-***-**** or 270-***-**** 270-***-****

abnbn5@r.postjobfree.com

Civilian Education

****-**** ****** ******* **** School- Bowling Green, KY 42101

1991-1992 Western Kentucky University-Bowling Green, KY 42101

Military Experience

71G Patient Administration Specialist

Entry date-30Oct86 Exit date-30June88

Permanent Duty Station- The Presidio of San Francisco, CA.

Trained in inpatient and outpatient medical records, filing, multi-line phones,billing, coding, transcription, manage

front desk, reception, mail distribution,multi-tasking in high stress environment, train incoming personnel and

supervise 3-5 people to meet daily goals within the department.

Civilian Work Experience

05/07-06/09 Wags-N-Whiskers 1044 State St., Bowling Green, KY 42101 Ph-270-***-**** Supervisor-Mark Duffy

Position-Customer service and rougher, bather and dryer of pets Pet Grooming Shop-Meet and greet customers

entering shop, question as to what services and styles they are requesting for their pet on that day, shave pet's excess

hair, bathe with appropriate shampoo and conditioner based on skin and hair type and any skin conditions present, dry,

trim toe nails, clean ears and return to front area to be finished by head groomer. Greet returning customers, retrieve

pet, accept customer's payment (cash, check, credit/debit), and help customer get pet to vehicle if necessary. Clean and

organize work area.

05/06-05/07 AFNI--2625 Scottsville Rd. Bowling Green, KY 42104

Ph-270-***-**** Supervisor-Shane Robertson Position-Customer Care Consultant-Call center for Verizon Wireless.

Customer's could call in for assistance with multiple types of issues: billing, technical, general questions about service,

to add or cancel features on phone lines, to connect or disconnect their OnStar service with their cell service. Handled

each call as per call center standards for time and quality.

03/02-02/06 On Guard Security-1908 Lyda Ave. Bowling Green, KY 42103 Ph-270-***-**** Supervisor-Dennis

Myers Position- Factory Security Guard-Factory gate guard, log trucks and visitors on and off property, keep accurate

shift logs, Make rounds to watch for fire, smoke, water, equipment issues and trespassers,

communicate frequently with second post on property.

1/00-12/01 Wags-N-Whiskers 1044 State St. Bowling Green, KY 42101

Ph-270-***-**** Supervisor- Mark Duffy Position- Customer service and rougher, bather, dryer of pets--Pet

grooming shop-Meet and greet customers entering shop, question as to what services and styles they are requesting for

their pet on that day, shave pet's excess hair, bathe with appropriate shampoo and conditioner based on skin and hair

type and any skin conditions present, dry, trim toe nails, clean ears and return to front area to be finished by head

groomer. Greet returning customers, retrieve pet, accept customer's payment (cash, check, credit/debit), and help

customer get pet to vehicle if necessary. Clean and organize work area.

Other reference available upon request

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