Customer Service Office

Rachel Pearson

***** ****** *** ******, ** *****

Cell: 559-***-****

abnbjm@r.postjobfree.com

Adm in is tr a tive A ss ista nt

Profile

I am a strong planner and problem solver who readily adapts to change, works independent

tight deadlines without compromising quality. Also, I am proficient in all Microsoft Office p

Education

Hanford Joint Union High School Hanford, CA

Relevant Courses:

All required math courses

All required language courses

Keyboarding Class

Communication Classes

College of the Sequoias – Visalia, CA

Relevant Courses:

Keyboard Class

•

Math Class

•

Language class

•

Speech and debate class

•

Key Skills

Professional Development: Office Management

Microsoft Office Specialist (MOS), Front-Desk Reception

2007, 2010 Spreadsheets/Reports

Travel Coordination

Computer Skills: MS Word

MS Excel

MS PowerPoint

Experience

Office Team Staffing Agency Clerical Duties / December 2012 – Present

Assigned to offices to assist departments in clerical duties. Currently type 45 WPM

and a current level of intermediate in Microsoft Office.

Nicholson Family – Aliso Veijo, CA Nanny / October 2012 – December 2012

Responsible for the daily care of a 4 month old infant.

Calvary Assembly of God – Lomita, CA Office Staff / 2011 2012

Answered the multi line phone system. Had daily usage on the compu

organizing large events and outreaches into the community as well as

Highlights

• Developed PowerPoint presentations

• Daily use of Microsoft Office

• Answered multiline phone system

• Daily use of Social Networking sites

• Organizing and assigning large events

Experience

Visalia First Assembly – Visalia, CA Office Staff / 2009 – 2011

Occasionally was responsible to answer the multi line phone system. Daily and weekly

responsibilities included, scheduling on multiple calendars, responsible for hiring and

firing 15 employees and maintaining their schedules and curriculum. Organized and

birthed many events.

Highlights:

• Communicated effectively with multiple ministers and their assistants.

• Developed PowerPoint presentations to train volunteers and employees.

• Overseer of monthly team meetings and organized scheduling for all employees

• Answered multiline phone system

• Handled conference calls and webinars

Experience

Calvary Christian Center –Hanford, CA Receptionist / 2004 2008

Handled multifaceted clerical tasks as the assistant to the Pastor and Office

Administrator. Coordinated travel arrangements, maintained database for congregation,

and received all guests that walked into the office and provided great customer service.

Quickly became a trusted assistant known for “can do” attitude, flexibility and high

quality work.

Highlights:

• Communicated effectively with multiple churches to plan meetings and prepare conferences.

• Entrusted to manage office in the Administrator’s absence. Provided timely, courteous and knowledgeable response to

information requests; screened and transferred calls; and prepared official correspondence.

• Developed PowerPoint presentation used by the Pastor and Administrator as well as taken to conferences

References

Furnished upon request

Contact this candidate