TOFAZZAL HOSSAIN
***** ******** *** 858-***-**** HOME, 858-***-**** CELL
San Diego, CA 92126 e-mail: ***********@*****.***
QUALITY MANAGEMENT/ENGINEERING
Medical Device, Design Control, FDA QSR, Process Validation
DHF
TQM, DOE, JIT, Supplier Quality ISO 9001: 2000, Boeing
D1-9000
Lean Manufacturing, Lead Reliability, MTBF, SPC
Auditor
Black-belt/Six Sigma Quality Risk Assessment/Management,
FMEA
MIL Stds., Process Capability Aerospace/Defense
PROFESSIONAL EXPERIENCE
B. Braun Medical Inc. Irvine, CA
2009 to Present
Manager, QC and Quality Engineering
. Managing an organization of 56 employees including quality engineers,
QC supervisors, technicians, and inspectors.
. Managing departmental budget, hiring employees, mentoring and training
new quality engineers in risk management, SPC, six-sigma process, AQL,
DOE, sampling techniques and etc.
. Set-up employee reward program to improve productivity, performance
and to create positive work environment.
. Responsible to release finished goods by reviewing and approving batch
records, non-conformance reports and other related documents
. Reviewed and approved CAPA, deviations, validation reports and change
controls
. Developed process improvements program to reduce cost of quality and
to implement process control techniques.
. Initiated cost of quality reduction program including elimination of
un-necessary QC inspections/test, implementing proper AQL levels based
on criticality of defects and its associated risks.
Amylin Pharmaceuticals, San Diego, CA
2007 to 2009
Associate Director, Quality
. Managed and created quality engineering group including hiring,
budgeting, delegation of assignments, mentoring junior quality
engineers and etc.
. Actively participated in the design control activities including
creating a design and development plan DDP.
. Defined all the deliverables for each phase of the design control
process, developed risk management plan, developed quality plan,
performed Hazard analysis, AFMEA, PFMEA. Managed and maintained DHF
file.
. Root cause analysis of customer complaints and production issues
including corrective actions.
. Performed DOE and ANOVA analysis to resolve manufacturing issues and
process optimization including implementation of SPC, Gage R&R study
to determine and reduce measurement system variation and etc.
. Worked cross-functionally with production, mfg. Engineering and R&D to
resolve product quality issues
. Conducting process validations/verification (IQ/OQ/PQ), including
preparing and reviewing protocols, reports, Master validation
plan/report, validation sample size determination, statistical
confidence limits, conducting process normality analysis, process
optimization, Ppk, Cpk and etc.
. Worked as a subject matter expert (SME) for design control, Risk
management, process validation and statistical methods of data
analysis
. Interfaced with different contract manufacturing sites and suppliers
to resolve quality issues and process improvements
Abbott Vascular, Temecula, CA
2004 to 2007
Group Leader, Quality Engineering
. Managed resources of the entire Quality engineering staff to ensure
that internal and external goals are accomplished. Identifies
potential compliance issues and takes corrective measures to prevent
them.
. Facilitated and chaired the weekly CAPA and monthly quality management
meetings to review all manufacturing data, customer complaints,
supplier issues, facilities issues, environmental monitoring issues
and etc.
. Monitored quality processes to ensure compliance with FDA and
applicable international regulations when appropriate.
. Implemented process control techniques, including developing process
flow charts and identifying key characteristics and implemented SPC
charts to monitor, control and improve mfg. processes.
. Developed effective and meaningful data collection system including
manufacturing processes, SPC, field failure, receiving inspection and
etc.
. Performed Risk analysis and developed process FMEAs to identify
potential hazards and mitigation plan
. Visit and audit suppliers to resolve quality issues.
Boston Scientific, San Diego, CA
2002 to 2004
Sr. Quality Engineer
. Prepared, reviewed and approved process validation protocols and
reports.
. Provided quality engineering support for the development of new and
significantly changed medical devices, including; design verification,
design validation, FMEA's, Risk analysis, DOE, etc.
. Provided quality support to production floor, isolation,
identification, and rectification of production problems, verification
of engineering changes, MRB decisions, CAPA and etc.
. Led multi-functional Continuous Process Improvement teams including
six-sigma process, identifying critical characteristics, implementing
control charts, conducting DOE for process optimization, Gage R&R
study to determine and reduce measurement system variation and etc.
. Reduced cost of quality by eliminating unnecessary QC inspections,
using statistical methods and by identifying critical characteristics
and implementing process verification and process control techniques.
. Managing Supplier quality program including setting-up database to
monitor and control supplier quality, Trend analysis, involved with
supplier corrective action activities, Supplier audits, helping
supplier to improve quality by implementing SPC and etc.
. Coached and mentored manufacturing and quality engineers in process
validation, statistical methods, DOE, SPC etc to improve manufacturing
processes.
. Implemented process control techniques including developing process
flow charts and identifying key characteristics and implement SPC
charts to monitor and control mfg. processes.
JOMED, Inc., San Diego, CA 2000
to2002
Manager Quality Assurance
. Responsible to monitor production scrap and non-conformities, manage
CAPA program, weekly report on quality issues to management and
implement corrective and preventative action.
. Managed quality engineers/technicians (7 employees), and prepared
departmental budget and manpower requirements.
. Worked with manufacturing to resolve quality issues using statistical
methods, including DOE, analysis of variance, gage R&R study, SPC,
fish-bone diagram and etc.
. Review customer complaints, perform trend analysis and evaluate
returned devices to provide quality input for root cause and
corrective action.
. Conducting process validations/verification (IQ/OQ/PQ), including
preparing and reviewing protocols, reports, Master validation
plan/report, validation sample size determination, statistical
confidence limits, conducting process normality analysis, process
optimization, Ppk, Cpk and etc.
. Developed audit program, including audit schedule, training, managing
and conducting the audits as a lead auditor.
. Work cross-functionally with production, mfg. Engineering and R&D to
resolve product quality issues.
GOODRICH AEROSPACE, Chula Vista, CA 1987 - 2000
Senior Quality/SPC Engineer
. Implemented SPC techniques in different manufacturing processes
including machine shop, fabrication, subassembly welding, and assembly
area.
. Provided quality support to production floor, rectified production
problems, interfaced with customers and vendors to resolve quality
issues.
. Led multi-functional Continuous Process Improvement and Kaizen teams.
. Improved several manufacturing processes by implementing Lean/Kaizen
program.
. Reduced inspection time by 25-35% in several areas.
. Reduced non-conformance material from the supplier significantly by
instituting SPC at the supplier house.
GOULD INC., MEDICAL DIVISION, Oxnard, CA 1985 - 1987
Senior QA Engineer
THE VENDO COMPANY, Fresno, CA 1984 - 1985
Senior QA Engineer
TERMINAL DATA CORP., Simi Valley, CA 1982 -1984
Reliability Engineer
EDUCATION
Master of
Science, Statistics
Bachelor of Science, Statistics (emphasis in Math)
PROFESSIONAL TRAINING
. Lean mfg., Six Sigma -University of California, San Diego. Advanced
TQM/SPC - San Diego State University
Process Validation, Design Control, Normality analysis, Supplier
Quality management, sampling techniques, Risk management, and FMEA -
Boston Scientific Corporation,
Computer - MS word, stat-graphics, Mini-Tab, Power point
ASQ member