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Manager Customer Service

Location:
Syosset, NY, 11791
Posted:
March 09, 2010

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Resume:

Anthony Michael Blanchfield

** ******* ****

Syosset, New York 11791

Home: 516-***-**** Cell: 516-***-****

E-mail: abnbh4@r.postjobfree.com

SUMMARY

Results-oriented manager with extensive supply chain experience including

manufacturing, distribution and logistics, materials management, quality

assurance and new package development & commercialization. Proven track

record of continuous performance improvement. Balanced focus on cost,

quality, safety, customer service and asset development( equipment,

facilities and people). Strong team building, project management,

analytical and creative problem-solving skills.

EXPERIENCE

UNION BEVERAGE PACKERS. Hillside, NJ 2008-Present

Supply Chain / Special Projects Manager

Responsibilities include: purchasing, materials management, inventory

control, package commercialization and computerized maintenance management

system implementation

Production Manager

Responsible for all production activities for 3 bottling lines and 1

variety pack line, to maximize output while ensuring conformance to product

quality specifications and customer's inventory requirements.

. Planned and coordinated production schedules.

. Implemented performance measurement system to track plant efficiency,

daily and monthly.

. Increased efficiency vs. prior year by 7% in 2008 and by 15% in 2009 Year-

to date

. Successfully implemented 21 new packaging initiatives (5 PET bottles / 9

corrugated tray / 4 closures / 3 labels)

MICHAEL C. FINA COMPANY. Long Island City, NY

2006- 2007

Director of Operations

Responsible for all distribution center operations, procurement of

packaging & transportation and facilities management, for a leading company

in the Recognition / Long Service Awards industry generating $150million /

year in sales revenue.

. Implemented productivity measurement system for 12 Distribution Center

departments. Improved overall productivity by 12% and reduced overtime by

40% through initiation of a second shift operation.

. Generated annual savings of over $200M in packaging improvements and

reduced transportation costs.

PEPSICO BEVERAGES AND FOODS 2002 -2006

Senior Manager, Package Innovation (2004-2006.) Purchase, NY

Led package innovation and development for non-carbonated beverages outside

North America.

. Coordinated the development of packaging specifications, test methods and

qualification procedures

. Developed innovative, low cost, PET bottle for hot-filled juice beverage

in India, with total project savings of $5.4MM.

. Developed / launched new hot-filled proprietary design bottle for

Gatorade (600ml in China / 500ml in India) with new liner-less closure,

saving $483M / year.

Project Manager, Package Commercialization (2002-2004) Valhalla, NY

Led cross-functional teams to develop and execute plans and programs for

the successful launch of new packages across the North American bottler /

co-packer systems. Focused on consumer satisfaction with new packages.

Implemented "best practices" by publishing Technical reference manuals. Key

accomplishments include:

. Project Leader for the implementation of a new 35-pack 16.9oz Aquafina

registered shrink-wrap package for sale at 8500 Burger King franchises in

the USA. Developed manufacturing capability at 6 manufacturing plants.

. Provided project leadership to implement 18-pack 8oz can package,

selected as the 2004 Wal-Mart VPI package.

. Provided project leadership and commercialization support to numerous

projects including:- 1 gal Jug, 1.75 L Carafe, (hot-filled), various PET

bottle start-ups, 14oz Cans and 12oz PET in Fridge-mate style paperboard

wraps, various shrink wrap, paperboard and corrugated carton initiatives.

Coca-Cola Enterprises 1988-2001

Director of Operations, C.C.E. Maspeth, NY City (1997-2001)

Responsible for all manufacturing, quality and distribution activities for

a 35 million case bottling operation.

. Improved production efficiencies from 58.5% in 1996 to 77.5% in 2000

. Achieved quality scores of 96% Product Quality Index and 95% Package

Quality Index - records for this plant.

. Implemented safety program resulting in reduction of OSHA A.F.R. by 75%

to 10.3 accidents / 200,000 hours.

. Implemented $38 million in capital improvements over 50 projects

(including complete bottled water line)

Operations Manager - Maspeth, NY City (1997)

Responsible for 23 million case bottling plant including production,

maintenance, quality, and warehousing.

. Implemented employee problem-solving teams resulting in a 9.2% efficiency

improvement versus prior year.

. Generated cost / case savings of 10% vs. prior year in payroll, 14.7% in

breakage and 14.5% in total costs.

Operations Manager - Elmsford, NY (1995-1996)

Responsible for day-shift operations of 45 million case plant including

production, maintenance, quality & warehousing.

. Led production problem-solving teams resulting in production efficiency

improvements of 26% in 1996.

. Initiated shift-structure change and reduced head-count saving over

$500,000 annually.

. Participated on Consumed and Wasted Action Team reducing breakage by 28%,

saving $175,000 / year.

Distribution Manager - Elmsford, NY (1992-1995)

. Managed a 60 million case / 180 SKU distribution function, ( production

and distribution scheduling, raw material management, warehousing and

inbound / outbound transportation utilizing both private fleet and

outside carriers)

. Initiated and implemented automated MRP/DRP system achieving 99.6%

customer service (in-stock

inventory performance) while increasing SKU's and reducing inventory

levels.

. Team leader for the development of the corporate Capacity Planning model.

. Encouraged employee involvement in Dispatching, Scheduling, Safety

Programs, and Driver hiring, allowing for the evolution from a hostile

environment to a productive, team environment.

. Implemented recycling programs and negotiated refuse removal cost, with

annual savings in excess of $100,000

Regional Distribution Manager - New York Region (1988 -1992)

. Responsible for distribution of 51 million cases annually from 6

Distribution Centers.

. Improved productivity by 28% over 4 years.

. Improved regulatory compliance (FDA / OSHA.) by 56% measured by

independent audits.

. Consolidated 9 Distribution centers into 6, including design and start-up

of a new 235,000-sq. ft. Distribution Center.

. Implemented comprehensive safety program, reducing Worker's Comp. claims

by 15%.

PEPSI-COLA BOTTLING GROUP (DIVISION OF PEPSICO) (1981 - 1988)

Division Distribution Manager - Central Division (1986-1988)

. Responsible for fleet management and transport activity for 10

manufacturing plants and 33 distribution centers handling 100

million cases throughout the mid-west.

. Reduced distribution costs by 23% while improving service to Sales.

Plant Manager, P.B.G. Milwaukee (1983-1986)

. Responsible for all plant operations for 2 high speed bottling lines plus

premix/postmix and CO( filling lines producing 4.5 million cases / year.

Operated a 6.5 million case distribution warehouse.

. Raised product quality from 76% to 98% in-standard, reducing consumer

complaints by 50%

. Reduced operating costs by 22% through improved yields, labor reductions

and efficiency improvements.

Production Manager, P.B.G. Dearborn / Detroit, MI (1981 - 1983)

. Responsible for all phases of production and sanitation at two separate

8million case production plants.

EDUCATION:

University of Leeds, England

BS (Honors) Food Science

PROFESSIONAL MEMBERSHIPS

Institute of Food Technologists - Professional Member



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