Quality Assurance Manager
Resume:
Ted E. Spurlock
Huber
Heights, Ohio 45424
(937)
937-***-****-Cell
abnbgr@r.postjobfree.com
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Senior Manager with over 20 years experience in quality
assurance, production management, and R&D with strong skills
in budgeting and forecasting, identifying and implementing
process improvement and cost savings opportunities.
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SUMMARY OF QUALIFICATIONS
. Over twenty years of experience in a variety of industries
including automotive and heavy truck, plastic injection
molding, aluminum die cast and aerospace.
. Develop sustained relationships with internal management and
employees, external vendors and suppliers based on knowledge
and trust.
. Assist companies in understanding how critical success
factors are measured, achieved, and reported to help
establish short and long-term goals.
. Train and mentor personnel using real life situations,
providing both positive and negative feedback, reinforcing
skills, and building self-esteem.
. Exceptional problem solver, driven to success with strong
interpersonal and negotiation skills.
. Solid experience in all phases of multi-channel management;
implementation systems, process improvement and cost savings
opportunities.
. Superb mentor, inspirational leader that inspires employees
to maintain peak performance and productivity levels while
simultaneously maintaining high morale across the board.
. Assumes both authoritative and democratic leadership; able to
turn vision into reality.
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TECHNICAL SKILLS
Extensive experience with the application and implementation of
projects related to:
. TS 16949, ISO 9000,
. Total Quality Management (TQM)
. Statistical Process Control (SPC) Six Sigma
. Control Plans, PPAP, FMEA, APQP, Gauge R&R & DOE's
. Calibration
. Kaizen Theory
. Lean manufacturing
. Customer Satisfaction / Customer Contact (Continuous
Improvements)
. Corrective / Preventative Actions
. Problem solving
. Training
. Document Control
. Auditing (internal & Vendor auditing)
. Supplier Development
. SOP Compliance
. Scrap & rework reduction
. Scheduling & forecasting
. Custom Products environment
. All types of welding techniques/procedures
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Ted E. Spurlock
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PROFESSIONAL EXPERIENCE
Quality Assurance Manager 10/01 to
present
Walther EMC, - Franklin, Ohio
Hub and Drum manufacturer for the heavy truck industry.
Accomplishments:
. Developed and implemented Quality Manual, procedures and work
instructions to comply with TS 16949 requirements.
. Achieved TS 16949 Registration 2002
. Implemented SPC program, trained associated in the use of SPC
including Internal Auditing.
. Reduced Customer Returns/Customer Complaints by 25%
. Improved communications with customers (customer
satisfaction).
Quality Assurance Manager
12/94 to 10/01
Hollander Industries, - Dayton, Ohio
Aluminum Die Cast Manufacturer.
Accomplishments:
. Reduction of customer delivered PPM's by 15% (Customer
returns and complaints).
. Implemented lean manufacturing process and trained
employees.
. Complete internal audits as scheduled.
. Improved communication with customers (customer
satisfaction).
. Reduce past due corrective actions to zero.
Operation Manager / Quality Assurance Manager
1991 to 1994
R&D Molding, - Dayton, Ohio
Plastic Injection Molder for the Medical Industry.
Accomplishments:
. Increased productivity by 10% in 12 months.
. Developed and implemented quality manual and procedures to
comply with ISO 9002. Received Certification in September
1994.
. Reduced warranty costs by 10% in 12 months.
. Improved customer returns from 2.4% to 1.1% in 12 months.
. Reduced scrap & rework by 11% in 12 months.
Production Manager
1990 to 1991
Johnson Controls, - Greenfield, Ohio
Manufacture front & rear seats, head rests for the automotive
industry.
Accomplishments:
. Develop, implement and control production plant to meet
customer requirements on a J.I.T basis & optimize the
utilization of manpower, tooling, equipment, material & space
resulting in a mutually satisfactory supplier-customer
relationship.
. Increased productivity by 9% in 12 months.
. Improved lean manufacturing procedures and reduced on-hand
inventory by 20% in 12 months.
. Reduced tooling changes by scheduling longer runs.
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Ted E. Spurlock
Quality Assurance Manager
1988 to 1990
KTH Parts Industries, - St. Paris, Ohio (Honda owned)
Manufactures automotive components for Honda assembly plants.
Accomplishments:
. Improved quality ratings from 974 PPM (99.90%) to 550 PPM
(99.95%) 77% improvement in 12 months resulting in a mutually
satisfactory supplier-customer relationship.
. Implemented receiving inspection department.
. Established in-process inspection procedures.
Plant Manager
1984 to 1988 and 1971 to 1981
Tube Products Corporation, - Troy, Ohio / Louisville, Kentucky
Manufactures exhaust systems for the automotive
industry.
Accomplishments:
. Spearheaded start up of new manufacturing plant consisting of
130,000 square feet. Went into production in nine months,
three months ahead of forecast.
. Wrote quality manual to comply with Q1 requirements.
. Increased productivity resulting in a gain of 12% profit in
12 months.
. Was promoted three times in four years. Held positions of
Industrial Engineer Manager and Quality Assurance Manager.
Quality Assurance Manager
Lord Precision, - Dayton, Ohio
1981 to 1984
Manufacturer of machined parts for the Aerospace Industry.
Accomplishments:
. Reduced internal scrap & rework 10% in 12 months.
. Increase productivity 15% in 12 months.
. Implemented SPC program in 18 months.
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EDUCATION AND TRAINING
BSIE - Ohio State University
Certified quality lead auditor (ISO 9000 & TS 16949)
This course is accredited by ANSI-RAB NAP Accreditation
program for the Training of IATC QMS Auditors.
Magnetic Particle Inspection - Magnaflux Testing Laboratory
Penetrant Inspection - Magnaflux Testing Laboratory
Highly versed in the application and implementation of SPC -
six sigma, Kaizen theory, lean manufacturing, kanban, poke
yoke techniques, Q1, Target for excellence, TS 16949, ISO
9000, and QS 9000, TQM, requirements. Familiar with all
inspection related equipment.
Complete knowledge of Geometric Dimension and tolerancing.
Certified quality lead auditor (ISO 9001:2000)
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