Engineer Customer Service
Resume:
DENNIS P. SIROIS
Columbus, OH 43231
Email:*********@*****.***
CAREER SUMMARY
o Forward-thinking, goal-oriented operations manager with over 15 years
experience in strategic direction, quality improvement, cost
reductions, and inventory / material control. Degree.
o Proven ability to deliver innovative solutions that fully support
corporate growth objectives.
o Superb interpersonal, problem-solving, presentation, and communication
skills. PC proficient.
KEY WORD SUMMARY
Strategic Planning Start-Up Capital Equipment
Budget Forecasting Process Improvements Supply Chain Management
P&L / Profit Growth Vendor / Contract Customer Service
PPAP Negotiation Training / Supervision
Supplier Performance
PROFESSIONAL ACCOMPLISHMENTS
Contract Positions
Product Engineer, Siemens Energy and Automation
May 2008 to March 2009t
Engineer, Anchor Hocking, Lancaster, OH
Sept 2007 to Jan 2008
Trelleborg Sealing Systems, Somersworth, NH Jan 2006 to Aug
2007 (relocated to Ohio)
Manufacturer of compression molded cased shaft seals and fabric reinforced
elastomeric diaphragms for the Automotive and Industrial markets.
Senior Manufacturing Engineer. Lead efforts to improve existing product
through process improvements, tooling design changes, use of alternate
materials with results being verified through testing in a union plant.
. Major customer needed to drive an existing vacuum pump assembly at
higher speeds for new application-led program to produce product from
alternate materials to be run through a test matrix for evaluation.
. Developed alternate manufacturing method to solve a problem created by
customers hardware design flaw making an expensive redesign
unnecessary.
. Mentored rubber prep department while bringing rubber extruder on line
to feed a new business opportunity that required a completely
different rubber configuration and prep quality.
Precision Industries Corporation, Nashua, NH Jan 2002 -Dec 2005 (plant
closed)
Manufacturer of compression molded fabric reinforced elastomer diaphragms
for auto and industrial applications.
Operations Manager. Plan, organize, direct, control, and budget
manufacturing operations. Purchase raw materials and manage inventory.
Manage customer service, environmental compliance, and product development.
Train quality auditors and production employees. Supervise 12 production
associates.
. Saved company $152,000 on capital equipment by refurbishing and
rewiring four presses; reconfigured and rebuilt a 250 gallon hydraulic
power unit.
. Reduced scrap $15,600 annually by modifying trim dies to accept air
circuit.
. Devised spreadsheet based on real data that would allow finance to
plug in new volumes and predict needs.
. Design new fabric prep processes and molding method to decrease
molding labor 75% while improving scrap rate from approx. 25% to less
than 10%.
.
Forsheda Palmer-Chenard, Somersworth, NH
Mar 2000 - Nov 2001
Major supplier of compression molded elastomer sealing components for the
automotive industry.
Senior Manufacturing Engineer. Analyzed scrap rates and implemented
improvements. Troubleshooting of manufacturing concerns. Researched and
orchestrated process improvements.
. Launched efforts to increase efficiency and reduced scrap by $33,000.
Redesigned fabric forming tool and cutting die to reduce fabric
stress.
. Substantially improved on-time delivery by developing a rubber slurry
dip for adhesive on the fabric. Outcome: eliminated high scrap rate
and improved customer service.
. Reduced errors and eliminated confusion on aircraft parts by
converting written instructions into a combination of written and
visual assembly instructions. Incorporated labeling of parts and
digital images.
Freudenberg-NOK, Manchester, NH
Sept 1996 - Jan 2000
Major supplier of compression, injection and transfer molded elastomer
sealing components for the automotive industry.
Process Engineer. Managed all prototype tooling and production
requirements. Responsible for capital equipment evaluation and
recommendation.
. Led PPAP requirements for new and existing tools. Developed tooling
and processes for customer approval. Customers included General
Motors, Ford, Honda, and Allison.
. Developed independent tool shops with like capabilities to improve
turn-around on tool rework and repair.
. Team member for consolidation of like products as a result of company
merger. Completed project on time without any lapse in customer
commitment.
. Worked with NOK engineering to transfer tooling technology on Japanese
transplant business specifically the Mazda automatic transmission
utilized by Ford in the Focus model.
. Developed low volume application for Allison transmission where all of
the manufacturing equipment was scattered throughout two corporate
plants prior to consolidation at one site.
Diacom Corporation, Amherst, NH
Feb 1989 - Aug 1996
Manufacture of fabric reinforced elastomer diaphragms for auto and
industrial applications.
Facility Manager/Manufacturing Engineering Manager. Directed facility and
machinery maintenance. Responsible for all prototypes and subsequent
production processes. Functioned as project engineer for owner/CEO.
Supervised five associates.
. Orchestrated facility relocation to a new site in five working days.
Coordinated with subcontractors (air, steam, electric, and water),
movers, and completed new boiler project. Completed project on time
and with no disruption to customers.
. During the prototype manufacturing process implement product and
process changes that would allow them to be manufactured more easily
and at improved yields.
. Came up with new process and tooling that saved 25% in raw material
costs for a very expensive coated fabric. New tooling payback in nine
months.
. When tasked with devising a method to obtain much quicker tool changes
for compression molds I came up with plan using spare tooling and
additional mold handling equipment. This cut lost molding time from 90
minutes to 10.
ADDITIONAL HISTORY:
Disogrin Corp, Manchester, NH, Project Engineer; Feb 1988-Feb 1989
Bailey Corp, Seabrook, NH, Product Engineer; Mar 1986- Feb 1988
Bebbee Rubber, Nashua, NH, Project Engineer. Sept. 1985- Jan 1986
Acushnet Co., New Bedford, Mass, Sr. Process Engineer March 1984-Sept 1985
International Packings Corporation (now Freudenberg-NOK), Bristol, NH,
Prototype Dept. Manager Mar 1979-Mar 1984
Ingersoll Rand, Nashua,NH, Design Engineer, Oct 1972-March 1979
EDUCATION
B.S.M.E., University of Lowell, MA 1977
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