Project Manager Customer Service

Lisa E. Owens

*** ******** **** ******* ** ***** 803-***-****

*********@*****.***

Objective

Network Technician position with a highly competitive company

Qualifications Summary

. Proficient in Computer Build/Hardware/Repair

. Windows XP Operating Systems

. Proficient in Microsoft Office 2003 Access, Excel, Power Point,

Word

. Routers (7500, 7000, 5300, 4000, 3000, 2600, 2500, Terminal Servers:

2511, 2509)

. Routing Protocol (EIGRP, IGRP, RIPv1, v2 TCP/IP, IPv6 IPX/SPX).

. Implementation of Windows Server 2003 for network management.

. Implementation of DHCP, DNS, FTP.

. Punch Blocks, Tone Tracers, Repeaters, Modems, and Professional

Modular Plug Crimper

Education

Centura College 2009 Network Technician Certificate

Columbia, SC

Midlands Technical College 1998 Associates Degree Architectural

Engineering Columbia, SC

Related Course

. PC Essentials . PC Technician . Network Routing . Managing

a Windows Network

. Implementing a Windows Server Level 1 . Implementing a Windows

Operating System

Certifications

Microsoft Certified Systems Engineer (Pending)

A+ Certified Technician (Pending)

Experience

Partition Systems of South Carolina August 2005 -

August 2008

AutoCAD Draftsman

. Developed fabrication drawings

. Customer service

. Helped train new drafters

. Periodically acted as head drafter

. Quality control

. Estimation for toilet partitions

Gus Roberts and Associates April 1998 - December

2001

AutoCAD Draftsman

. Assisted in the development of design

. Developed presentation drawings and coordinated drawings with other

disciplines

. Produced contract documents under the direction of Project Manager

. Supported and assisted lead architect in all phases of a project

. Detail oriented

. Projects brought in on time and under budget

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