Customer Service Project Manager

*** *******, **** ******, **, ***** - 713-***-**** -

abnbcf@r.postjobfree.com

Stephanie A. Trahan

Objective

Obtain employment with an established company in a position that will

allow me to utilize my skills and knowledge in an administrative,

customer service, inside sales or project management positions.

Experience

2/2009-12/2009 Morris Export Services Houston, TX

Account Coordinator

Communicate with clients

Process purchase orders and material receipts

Resolve discrepancies

Coordinate export packaging and documentation

Create work orders, rig sheets, packing pick lists, packing lists,

traffic releases, and container pick ups/deliveries

Manage daily reports

2/2008- 2/2009 DEER PARK FLORIST Deer Park, TX

Floral Designer

Receive and process customer orders

Designing arrangements

Prepare flowers and plants for resale

9/2004-9/2007 HYDRATIGHT Deer Park, TX

Inside Sales - Administrative Assistant

Process customer orders via phone, fax, email for sales, rentals and

repairs

Coordinating international shipments including export/import documents

Prepare all necessary documentation for sales and rental - estimates,

certificates and delivery timelines

Arrange travel and accommodations for sales staff, associates, and

visitors

Coordinate annual events, picnics, parties, open houses, etc.

Processed accounts payable invoices and code and balance petty cash

transactions

Order office supplies, office equipment, business cards, and company

printed materials

Calculated warehouse employee timesheets for payroll department

Operated 10 line switchboard

2/1999-1/2003 OLDCASTLE PRECAST Houston, TX

Project Manager - Customer Service

Estimating and bid package preparation

Obtain vendor quotes

Project scheduling with plant managers

Acquired knowledge of reading blueprints

Attend meetings with client and weekly project meetings

3/1995-12/1998 EMPRINT DIGITAL IMAGING BATON ROUGE, LA

Manager - Customer Service Representative

Supervise employees - administer training, annual reviews

Maintain personnel files and office supply inventory

Process contract accounts orders, customer service follow up, and

invoicing

6/1992-2/1995 JEFF DAVIS CHEMICAL HEALTH JENNINGS, LA

Clinical Technician

Schedule client appointments, process referrals, and follow ups

Electronically complete client information, medical history, and

charts

Weekly compliance meeting and general office duties

Education

Delta School of Business Lake Charles, LA

St.Amant High School,

St. Amant, LA

References

Randy Chaisson 337-***-****

Brandy Hammond 337-***-****

Wendy Thomas 713-***-****

Marie Bush 713-***-****

Robert Hanks 337-***-****

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