Sales Service

Sarah E. Lehman

**** ******* *****, ******, **** 44060

*********@*****.***

216-***-****

JOB OBJECTIVE

To obtain a position in your marketing group that utilizes my achievements,

skills, strategic thinking and leadership abilities that will enable me to

consistently exceed your expectations and goals.

EDUCATION

Bowling Green State University - Bowling Green, OH

Bachelor of Science-Business Administration with a specialization

in Marketing

Conferred: December 2009 GPA: 3.3 (major)/ 3.03

(overall)

Lakeland Community College - Kirtland, OH

Successfully completed a total of 46 hours of college credits

during my junior & senior years of high school

ACCOMPLISHMENTS

Awarded first place in Service Blueprint Development Competition

(Dunn Funeral Home, Bowling Green, OH)

. Developed a service blueprint outlining all service steps and

customer interactions

. Identified service fail-points and bottlenecks in order to improve

flow of service delivery

Competed in Restaurant Branding Competition (Poco Piatti Restaurant,

Perrysburg, OH)

. Developed four new and creative positioning strategies

. Identified target markets and analyzed market potential

. Created billboards, radio ads, and collages

Leadership Lake County Youth Program- Selected Participant

. Volunteered throughout Lake County while developing leadership

skills

Alpha Xi Delta- Beta Mu Chapter

. Ranked #1 nationally due to an outstanding executive-council term,

of which I was a major participant

Junior Olympic Volleyball Team- Selected Participant

WORK EXPERIENCE

Bed Bath & Beyond - Mentor, OH

5/2008 - Present

Sales Associate - Part Time/Seasonal

. Actively participate in monthly sales competitions for selected

chase items

. Operated cash register, assisted customers, and maintained stock

Chily's Express Convenience Store (BGSU) - Bowling Green, OH

8/2006 - 4/2007

Student Supervisor

. Trained new employees regarding adherence to state health codes

. Managed matters regarding employee work schedules

. Completed weekly food and beverage orders

. Performed daily task management and monitored employee performance

Gallovic, Granito & Co., CPA - Mentor, OH

4/2006- 5/2006

Office Assistant - Senior Project

. Estimated customer account potential

. Data entry and spreadsheet development

. Assisted with administrative duties: filed papers, answered phone,

made copies, etc.

Wing House Sports Grill - Mentor, OH

1/2004 - 8/2006

Host/Server

. Helped develop new menu covers and themes

. Helped organize sporting event specials and activities

. Trained new employees as needed

. Greeted and seated customers, answered phone, handled carryout

orders, and operated cash register

MEMBERSHIPS

American Marketing Association - 2 Years

Alpha Xi Delta Sorority Beta Mu Chapter - 3 1/2 Years

. Executive Board Member, Recording Secretary

. Co-Philanthropy Chair- Raised over $4,000 for Autism Speaks

. Design Chairperson

. Maintained large chapter budgets for each position held

SKILLS

SPSS - Statistical Package for the Social Sciences

MiniTab - Statistical Analysis program

Proficient in typing 60 words per minute

Microsoft Office - Proficient in Excel, Word, PowerPoint and Visio

applications.

Contact this candidate