Administrative Assistant Manager

Kendra K. Neese

School: Email: ******.*****@*****.*** Permanent:

*** **** ****** *****: 515-***-**** 819 Fair Meadow Drive

Ames, IA 50014 Webster City, IA 50595

EDUCATION Iowa State University Ames, Iowa

Major: Hotel, Restaurant & Institution Management Bachelor of Science

Minor: Entrepreneurial Studies

Graduation Date: May 2010

Spanish – Conversational, Intermediate Fluency

Cumulative GPA: 3.26/4.00 Major GPA: 3.46/4.00

Dean’s List – Fall 2008, Spring 2009, and Fall 2009

KEY SKILLS ServSafe Food Certified

ServSafe Alcohol Certified

TIPS Alcohol Certified

Manage First Certification – National Restaurant Association

Spanish Composition and Grammar

Spanish Conversation for Professionals

EXPERIENCE Administrative Assistant September 2006-Present

Office of Student Financial Aid, Beardshear Hall, Iowa State University Ames, Iowa

• Organize and post jobs on our all-university Student Job Board

• Scan, file, and index confidential student records

• Answer phones and questions of students and parents

Food & Beverage Management Intern Summer 2009

The Club at Cordillera Vail, Colorado

• Managed three restaurants at multiple locations

• Prepared RATS and planned events such as weddings, golf tournaments, and anniversary parties

• Served and bartended in fine dining, BBQ, and casual restaurants

Server Summer 2008

Stomping Grounds Café Ames, Iowa

• Utilized Aloha POS System

• Performed wine presentations

• Enhanced knowledge of foreign alcoholic beverages, gourmet meats and cheeses

VOLUNTEER Christina Hixson Seminar Leader 2008

EXPERIENCE Blood Drive – Volunteer Fall 2007 – Present

Relay for Life – Team Captain Spring 2004 – Present

Sunday School Teacher 2002 – 2006

ACTIVITIES Collegiate Panhellenic Council – Director of Special Projects Fall 2009

Colleges Against Cancer – Secretary and Apparel Coordinator Fall 2008 – Present

Club Managers Association of America – Current President Fall 2008 – Present

Hotel, Restaurant & Institution Management Club – Current Events Coordinator Spring 2008 – Present

Chi Omega Sorority Spring 2007 – Present

Assistant House Manager - 2009

Rho Gamma – 2009

Homecoming Coordinator – 2008

Iowa State Fashion Show Production – Hospitality & Alumni Relations Spring 2009

Student Alumni Leadership Council – Ambassador Fall 2008 - Spring 2009

HONORS Eta Sigma Delta Hospitality Honor Society Fall 2009 – Present

Christina Hixson Scholarship Recipient Fall 2006 – Spring 2010

References Available Upon Request

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