Customer Service Administrative Assistant

Melissa Boothe

**** ******

Hoffman Dr. Apt #**

Champaign, IL. 61821

Cell

#: 217-***-****

Objective

__

To fill a professional position in a Marketing/Public

Relations setting.

Education_______________________________________________ _

Aug. 2003-Dec. 2003 Lincoln Christian College, Lincoln, Illinois.

Jan. 2004-Dec.2005 Danville Area Community College, Danville,

Illinois.

Aug.2006-Dec.2008 Indiana State University, Terre Haute, Indiana.

Bachelors Degree in Communications, focus:

Public Relations/Marketing.

Program GPA: 3.7

Overall GPA: 3.5

Experience_________________________________________________________

_______ _______

October 2009-Present Head Administrative Assistant for Melby

Chiropractic. Champaign, IL.

Responsible for maintaining the front desk, marketing,

public relations, customer service, office organization,

scheduling appointments, answering phones, follow-up care

for current or past patients, creating and filing

confidential medical files, developing x-rays, taking

payments, as well as being a patient to doctor liaison.

*Quickbooks & Chirotouch*

June 2007-Aug 2009 Program Director for Kid Development Institute,

Danville, Illinois. Created Marketing strategies,

advertising display, media kit, itineraries, lesson plans,

as well as being responsible for public relations, event

planning, customer service, and daily camp coordination.

Jan 2009-May 2009 Substitute teacher for North Vermillion School

Corporation. Cayuga, IN.

May 2008-Aug. 2008 Office Intern for Stone Creek Church. Urbana,

IL. Internship was based on event planning, hospitality,

customer service, and reputation management for a

congregation of 1,500 individuals. Also responsible for

completion of daily office and administrative assistant

tasks.

Aug.2007-Dec. 2007 Hollister Co, Terre Haute, Indiana. Part-time

Sales Associate. Responsible for maintaining clothing

display rooms and customer service.

Jan. 2004-Jan.2005 Student worker/administrative assistant for the

Student Services Department

at Danville Area Community

College. Responsible for making appointments

for advisors, creating documents,

office organization, customer service and

maintaining the front desk. Also aided in marketing

for the college.

Specialized

Skills___________________________________________________________ __ __

- Microsoft Excel, Publisher, & Powerpoint - Partially

bilingual in Spanish

-Type 60-70 words per minute - Quickbooks

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