Home Health Insurance

Krystal M. Dillon

***** ***** ****** ~ Taylor, Michigan 48180

abnb28@r.postjobfree.com ~ 734-***-**** (Cell) / 313-***-**** (Home)

Qualifications Profile: Skilled and dedicated professional with over 10

years experience in an office setting. Providing consistent, beneficial,

and profitable service with a full range of general office support.

Successfully served as, Payroll Specialist, Insurance Verifier, Intake

Clerk, Medical Biller, Pre-Prod Analyst, Database Administrator, Admitting

Rep., Timekeeper, and Customer Coordinator in my career.

. Self-motivated and/or able to work in a team environment efficiently.

. Creative problem solver with excellent communication skills and

outstanding organizational skills.

. Hard-working, energetic individual who is eager to master new skills

while expanding work experience and knowledge.

. Dedicated, flexible professional that will adapt well to changing

situations and can function well under pressure.

. Highly focused and results-oriented in supporting complex, deadline-

driven projects.

. Letter of recommendations available.

Proficient in: Microsoft Word, Excel, Access, PowerPoint, and Outlook.

PageMaker 6.5, Windows XP, HTML, NDS Financial Systems, WORQ, GPIRS,

Stockmaster, ADP Hand Scan Tracking, ADP Billable, E-Time, GLMI systems,

WinZip, and eDas.

Professional Experience:

Metro Home Health Care - Dearborn, MI $16.00

08/2009 - Present

Prepare payroll on a biweekly basis for office employees, nursing, and

therapy. Verify medical insurance coverage prior to patient's admission.

Answer pages from doctor's office, field staff, and patients that have

questions or concerns. Check visits to coincide with frequencies and

disciplines ordered.

Payroll Specialist / Medical Biller / Insurance Verifier / Intake Clerk:

. Maintain personnel time records and provide history of attendance/salary

changes for department heads as needed.

. Receive daily activity logs and nursing notes and check them off census

logs accordingly.

. Enter and monitor daily visits for billing and information for payroll.

. On a biweekly basis, compile visit information and put into an excel

spreadsheet for the bookkeeper.

. Enter co-pays and deductibles into GLMI from the CPC issued and notify

the patient to any liabilities.

. Review and code all admits and let staff know about authorizations and

visit availability.

. Key in patient information from the received CPC's and distribute to the

appropriate departments.

. Check and call hospital lists for previous patient's status.

. Record all labs and fax to doctors office.

. Call patients and schedule visits for nursing, therapy, or home health

aids.

Livernois Vehicle Development (Ford Pilot Plant - NMPDC) - Allen Park, MI

$19.00 02/2007 - 08/2008

Ran shortage reports to ensure Purchase Orders match quantity, part level,

vehicle, and receiving location. Set up, attend, and conducted daily

shortage meetings on material issues per production.

Pre-Production Analyst:

. Assigned material to kit codes and continually maintain throughout build

per production request.

. Requested daily allocations per vehicle and coordinated program stock

transfers with PPM department.

. Addressed impounds, no orders, suspense, and late parts in meetings and

informed team of possible delays due to material availability.

. Maintained a kit status sheet listing daily job stoppers and distributed

to everyone on the build team.

. Communicated with suppliers to obtain P.O.D. information and relay it to

the warehouse supervisors to expedite receiving of hot parts.

. Investigated stamped shippers to verify that parts were received and

stored in warehouse in a timely manor.

. Requested replacement parts via damaged or lost for units being built on

program.

. Charted percentage of parts promised, available, and received weekly and

distributed to team.

. Assisted senior build planner and supported other pre-prod analysts as

needed.

Krystal Dillon

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ENVIPCO (Environmental Products Corporation) - Livonia, MI $16.00

03/2004 - 02/2007

Was responsible for creating and maintaining 100+ UPC databases that

control which products are or are not accepted by the RVM (Reverse Vending

Machine). Setup new store accounts, created machine barcodes files, and

entered information into retailer databases daily.

Database Administrator:

. Maintained a close relationship between retailer, 3rd party pickup, and

distributors in connection with UPC efforts.

. Handled complaints and changes regarding UPC issues requested by

customers and retailers.

. Provided assistance and directed field technicians as required.

. Performed and arranged audits at stores around Michigan quarterly.

. Was responsible for purchasing, petty cash, mail, scheduling, and

planning special office events and meetings.

. Performed a broad range of complex administrative details and backed-up

other administrative staff responsibilities.

. Supervised and trained additional administrative personnel.

Oakwood Hospital & Medical Center - Dearborn, MI $11.15

01/2003 - 03/2004

Interviewed patients to obtain required personal and insurance information

while protecting confidentiality.

Admitting Representative:

. Prepared accurate paperwork required for patient care.

. Printed patient ID cards, wristbands, embossed plates, and the necessary

authorization to treat forms.

. Dealt with insurance companies and coverage when questionable.

. Pre-registered patients by phone and in person when needed.

Carron Industries - Inkster, MI $16.00

06/2000 - 05/2002

Entered and balanced 500+ employees' daily timesheets. Scheduled union

employees and administered daily time clock punch reports.

Timekeeper / Customer Coordinator:

. Assured that wages, salaries, and deductions were paid in accordance with

established policy and labor agreements.

. Organized travel expenses and outside purchase reports.

. Processed billing and some purchasing for Ford Motor Company.

. Prepared and proofread important assigned documents.

. Was cross-trained in all aspects of administrative fields including:

Human Resources, Accounts Receivable, and Accounts Payable.

. Answered multi-lined phones including taking messages when receptionist

was out of the office.

. Supervised and trained additional administrative personnel.

Education:

Henry Ford Community College - Dearborn, MI

08/1998 - 12/2003

. Associate in Business

Major: Administrative & Information Management

. Certificate of Achievement, Computer Software Applications

. Certificate of Achievement, Office Administration

. Certificate of Achievement, Supervision

Taylor Career Center - Taylor, MI

08/1996 - 06/1997

. Certificate of Achievement, Business Data Processing

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