Brian E Heckler
Buffalo, New York ***** 716-***-**** ( *******.******.*****@*****.***
profile
Dynamic professional with over 8 years of successful operational and
training experience for the United States Marine Corps Recruiting Service.
Proven record of delivering multi-level training sessions in a fast paced
environment utilizing the "ADDIE" model. Experienced curriculum developer
with adult learning theory integration. Polished presentation skills, an
effective communicator, and a relationship builder. Strong leader highly
esteemed among peers with demonstrated abilities in developing performance
management techniques that improve employee morale and productivity.
Visionary who is proficient in assessing training needs, driving results
and leading major change initiatives. Skills are magnified by a solid work
ethic and a determined attitude.
Areas of Expertise
Strategic Planning ( Training and Development ( Project/Program Management
( Sales Management
(Data and Market Analysis ( Process Innovation
Selected Highlights
o Key developer of the Marine Corps' strategic full-cycle recruiting and
retention plan, which directly contributed to the continuation of over
100 consecutive months of goal attainment. Primary consultant for the
East Coast region for organizational structure, doctrinal publications
and policies, standard operating procedures and goal allocation
methodology.
o Designed and implemented training packages for each level and position
within the Marine Corps Recruiting Command. Led a training and analysis
team that created and delivered multi-level leadership and management
training that resulted in immediate regain of market share and consistent
goal attainment in a severely broken recruiting district.
o Project Manager/recruiter Instructor for the Marine Corps' Recruiting
Station Buffalo Team. Over saw the training management program for 4 high
level executives, 30 mid-level Managers and 150 Recruiters.
o Designed and implemented a comprehensive sales training program that
resulted in a 25% increase in market share in one year.
o Instrumental in standardizing the methodology in which statistical
recruiting information is collected, collated and displayed. Tied market
analysis, performance analysis and asset allocation together into current
and future plans which resulted in a consistent model of success.
o Consistently incorporated process understanding as an instrumental
ingredient to problem solving. Enhanced performance of an already
successful recruiting organization by re-aligning the recruiting
processing boundaries. Reduced travel and vehicle expenses by 20% while
increasing candidate prospecting time by 35%.
Professional History
United states marine corps recruting service
Brian E. Heckler PAGE 2
Buffalo, New York 14226 716-***-**** ( *******.******.*****@*****.***
Professional History continued...
Recruiter Trainer- Buffalo, New York
2008-2010
Responsible for training 52 Recruiters, 12 Sales Managers and five mid-
level Executives in all aspects of recruiting. Duties ranged from large
group presentations to individualized instruction/certification. Created
and implemented a unique training program that focused on over achievers
which resulted in the sales force having the highest market share
percentage in the Northeast. Developed and delivered performance/leadership
training to Executives, Sales Managers and Recruiters in the Buffalo
region.. Managed the strategic and tactical design, development, and
delivery of sales training and sales management tools and materials to
increase sales force effectiveness. Managed vendors for sales materials
and performance enhancement training packages.
Operations Manager/Trainer- Beaufort, South Carolina 2006-2008
Coordinated the processing and transporting of over 800 candidates
annually. Served as inter-agency liaison with several other government
agencies to increase efficiency of communications, technology, and
logistics. Project Manager for the training management program for
recruiting Station Buffalo. Led the development of and managed the training
program to enable the organization to fulfill all training requirements
while increasing productivity. Served as Subject Matter Expert (SME) on
several working groups that established admission criteria, training
doctrine and quality assurance regulations.
Recruiting Manager- Jamestown/West Seneca, New York 2003-2006
Led a five-member recruiting team to consistent success by over producing
monthly recruitment goals. Responsible for training and certifying
recruiters in sales techniques, quality standards, competition strategies
and prospecting effectiveness. Ranked the number one recruiting station
two years in a row.
Marine Corps Recruiting Service - Various recruiting positions.
2002-2003
Education & Training
Bachelor of Science, Business Management,
University of Phoenix
Achieve global Sales training
Professional Selling Skills for Managers
Professional Selling Skills III
Problem Analysis & Decision Making Professional Selling
Skills Core
Advanced Sales Closing Tools for Training
Excellence
Interactive Listening for Salespeople Sales Coaching
Interpersonal Management Skills Selling Against the
Competition PROFICIENT IN MICROSOFT OFFICE
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