Project Manager Customer Service

J. Tieg Maze

**** ******* **** ***** ****** Beach, SC 29579 843-***-**** ********@*****.***

Profile ________________________________________________________________________________

* ***** ** ***duction management experience comes with multiple college degrees and a highly motivated business

professional. Ability to create a tactful diplomacy with internal and external customers at all levels to help develop a strong

team to achieve performance goals. Experience with a change in cultural philosophy provides flexibility and versatility to be

able to adapt to gluttony of situations. Poised and competent under performance deadlines with demonstrated ability to easily

transcend conflict.

Skills Summary _________________________________________________________________________

1. Employee Management 4. Quality Control 7. Operational Management

2. Policy Development 5. Budget Management 8. Quality Management

3. Policy Implementation 6. Team Building 9. Estimating

Professional Experience __________________________________________________________________

Purchasing & Estimating

1. Negotiated material and labor rates for the Charleston, SC market

2. Managed direct reports of two full time estimators, two full time Purchasing Coordinators and a Design Compliance Team

3. Served as a Trainer/Mentor the Estimators & Purchase Coordinators. Responsible for quarterly reviews and personal

development.

4. Developed policies to ensure accuracy and timeliness for contract completion

5. Conducted directional department meetings

6. Attended and prepared information for operational meetings

7. Provided contract management for over 100 subcontractors requiring yearly evaluations, daily cost analysis, recruiting new

contractors and terminating non performing contractors

Project Management/Area Manager

1. Liaison between corporate headquarters and field operations

2. Direct responsibilities included Budget Management, Schedule adherence, Safety, Customer Service, Material and

Equipment, proper adherence of the Scope of Work, Warranty, Pre Construction Meetings, Manning Chart, Cost Estimate

development and Operational direction of a Neighborhood

3. Managed 8 combined neighborhoods with as many as 15 Field Managers covering North and South Carolina

4. Developed Customer Communication programs for new hire employees

5. Provided detailed training and conducted on site construction audits for safety and structural integrity

Field Manager

1. Managed all daily activities including Quality of Work, Schedule adherence, Inspections and Customer Service

2. Direct responsibilities included weekly Customer Service updates on construction and completion orientations

3. Documented and communicated areas for improvement to the Project Manager or Area Manager

Employment History _____________________________________________________________________

CENTEX HOMES – (2004 2009)Charleston, SC – Myrtle Beach, SC – Washington, DC – Northern Virginia

Purchasing Manager, 2008 to 2009

Project Manager/Area Manager, 2006 to 2008

Field Manager, 2004 to 2006

CAMBELL & ASSOCIATES – Lexington, KY

Assistant Project Manager, 2002 to 2004

3009 Regency Oaks Drive Myrtle Beach, SC 29579 843-***-**** ********@*****.***

Education ______________________________________________________________________________

UNIVERSITY OF KENTUCKY – Lexington, KY

Pre Architecture Studies, 1998 to 2000

EASTERN KENTUCKY UNIVERSITY – Richmond, KY

Business Management & Construction Management, 2000 to 2003

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