SARAH MONTANA

*** ************ **** ( Kernersville, NC 27284 336-***-**** (

abnamg@r.postjobfree.com

Distribution Center Operations

Quality Initiatives ( Staff Development ( Service Delivery

Accomplished, hands-on Distribution Management professional with an

extensive record of raising productivity and decreasing costs. Excel in

developing new processes, launching new initiatives and creating

partnerships with both internal and external customers. Adept at turning

around under-performing divisions to achieve record productivity and

profitability. Analytical problem solver experienced in supply chain

operations management, cross-functional communication, and customer

relations. High energy leader proficient at hiring, training, and

developing personnel.

AREAS OF EXPERTISE:

PROJECT MANAGEMENT ( COST REDUCTION/CONTROL

Quality Improvement ( Capacity Planning ( Inventory Management/Control

Developing/Retention Employees ( Productivity Improvement

Process Development ( Forecasting ( Staffing & Scheduling ( Food Safety

Compliance

( Microsoft Word and Excel ( RF/ WMS / Labor Management Applications

Professional Experience

SEARS HOLDINGS CORPORATION ( GREENSBORO, NORTH CAROLINA ( 2005-PRESENT

National retailer and home services provider with 54 billion dollars in

annual sales

DC Department Manager

Responsible for the daily order selection of sixty-five to eighty-five

thousand cartons in a 1.6 million square foot facility. Accountable for

housekeeping, selection accuracy, carton integrity, and load quality during

daily operations. Managed two direct reports and twenty five to fifty

hourly associates in a union environment.

. Eliminated case pack offline and condensed pick path for case pack order

fillers that has shown an increase in productivity from 250 to 367 units

per hour year over year, and increased fill rate from 99.1% to 99.7%.

. Received recognition for most improved DC out of eleven regional DC's

the past two consecutive years.

. Improved slot accuracy from 77% to 98% accuracy through aggressive cycle

count schedules, improved label control procedures and follow

up/accountability on orderfilling accuracy.

. Managed all of the various departments under the orderfilling umbrella

(Casepack, Repack and Non Conveyable) at different points during my

tenure.

Toys R Us ( Joliet, IL ( (2004- 2005)

National retailer of children's toys, clothing and furniture

DC Department Manager

Responsible for order selection, replenishment and putaway of receipted

freight in an area where the volume fluctuated greatly from day to day.

Managed hours and staffing to exceed production goals and hired/trained

temporary workers to assist with the workload during peak season. Managed

one direct report and upwards of seventy five hourly associates.

. Implemented ToyBox order selection and shipping process to ensure orders

to all Jewel-Osco locations were orderfilled, audited and loaded.

. Increased department production from an overall 67 uph to 92 uph in

twelve month's time due to increased visibility on the floor (eliminated

office usuage), improved processes when assigning work to avoid

congestion and down time and instituting an employee recognition program

for associates who exceeded all expectations.

. Streamlined training to increase effectiveness due to fluctuations in

volume that required flex staffing with temporary labor on a week to

week basis

. Assisted IE staff with the implementation of Red Prairie Performance

Tracking software

DC Department Supervisor 2002-2004

Responsible for the inbound receipt of all product entering the

distribution center. Managed twenty seven hourly associates in a time

sensitive quality conscious environment.

. Implemented cross dock procedures to eliminate handling and

excess putaway freight on the dock

. Improved department production from an overall 175uph to 251 uph

in 60 days by eliminating redundant clerical positions and

holding associates accountable for time sheet errors.

. Reduced receiving adjustments/accuracy from 97.16% o 99.92%

overall accuracy

United Parcel Service ( Rockford, IL ( (1998- 2002)

The world's leading provider of freight delivery services

Part Time Hub Supervisor

Supervisor responsible for one outbound area on the night sort in an

extremely time sensitive and union environement. Responsible for order

selection, load planning and shipping using RF technology and labor

management applications. Utilized preferred methods, observations, and pro-

active training to develop and strengthen my team.

. Exceeded all production and quality metrics every year

. Awarded "Supervisor of the Year" in both 2001 and 2002

. Known for improving load accuracy and assigned to areas where that

metric needed the most improvement

Education

1999-2002 ROCKFORD COLLEGE, ROCKFORD, IL

Studied towards B.S degree in Economics

References

PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST.

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