Jo Anne Nesmith

**** ******* ****, ********, ** *9501

Phone: (H) 843-***-**** * (C ) 843-***-****

Email: abnam7@r.postjobfree.com

OBJECTIVE: To seek employment within an organization that allows growth

potential

and career advancement, ultimately utilizing my

education and work

experience that will enhance my skills.

QUALIFICATIONS:

. Can efficiently and effectively operate computer with programs

such as: MS Word, Excel, Powerpoint, Lotus, Access

. Operate all general office equipment to include electronic

scanning

. Very well trained to multi-tasked, organized, and efficient in

completing task in timely manner

. Have been trained in numerous customer service classes

. Have taken medical terminology classes

. Have taken medical coding/billing classes

. Have been trained with Lawson, API timekeeping

. Performed Legal Secretary duties

EXPERIENCE:

August 2008- October 2009 Department of Social Services Florence, SC

Administrative Specialist II

. Enter data of Food Stamp Applications

. Take mail to Post Office

. Take papers to be docketed to the Court house

. Enter important data on computer pertaining to Legal

. Provide administrative support for the department

such as answering telephones, assisting visitors and

resolving and referring a range of applicants'

problems and inquiries.

. Assist receptionist for walk-in's when needed

. Send and receive faxes accordingly

. Open and close files for Child Protective Services,

Adult Protective Services and Legal Files

. Type home studies and papers for caseworkers

. Send certified letters to attorneys and defendants

. Organize all files for court dates

. Maintain work log for legal services

. Maintained meeting room scheduled log.

. Maintained family group conference meeting schedule.

. Contacted clients for family group conferences.

. All duties asked by Attorney to have information

available for him when needed.

March - May 2008 Kelly Staffing Services

Florence

BC/BS TriCare South Region CA-I

. Entered data on computer pertaining to NPI's

(National Providers Identification Numbers)

. Call physicians or organization to obtained information

. Entered all information on computer

February 2008 Spherion Staffing

Florence, SC

In-house temp for Spherion Staffing

Duties: Office Clerk/Receptionist

. Provide administrative support for the department such as

answering telephones, assisting visitors and resolving and

referring a range of applicants' problems and inquiries.

. Operate computer to compose and edit available/walk-in

list.

. Schedule interviews and appointments.

October 1, 2007 - November, 2007 Kelly Services Florence, SC

Pee Dee Coalition Against Domestic Violence and Sexual Abuse

Duties: Administrator Coordinator

. Organize files and site calendars

. Maintain reports of in-kind donations and donors

. Assist with in-bound calls of victims

. Maintain cleaning crew for shelter

. Organize reports for easier access

. Kept minutes for all board meetings of 7 counties

. Organized work given by Executive Director,

Department Director and SS Director.

. Prepare databases for easy access of volunteers for

shelters

August 20, 2007 - September. 2007 Spherion Staffing Florence, SC

Assurant Specialty Property

Duties: Customer Service Representative

. Answered all in bound calls accordingly

. Utilized training techniques to obtain data from

clients and record

February, 2007 - August, 2007 McLeod Procurement Service Florence, SC

Duties: Departmental Secretary

. Prepared department reports and correspondence

. Organized departmental files

. Prepared/typed correspondence, reports, policies and

process general clerical duties including

photocopying, faxing, mailing, filing, etc.

. Maintained hard copy and electronic filing system

. Prepared check requests and routed to Accounting

. Answered phone promptly; respond to messages and route

calls appropriately

. Process PTO requests & maintained staff payroll

system

August 2005 - February, 2007 McLeod Family Medicine Center Lake City,

SC

Duties: Clerical Associate/Clinical Associate

. Answered phone, greeted patients

. Pulled, filed, charts of patients

. Received phone messages

. Learned coding for patient billing

. Maintained up to date information on all patients

. Billed patient visits to insurance companies

August 1995-August 2005 W. M. Anderson Primary School

Kingstree, SC

Duties: Attendance/Office Secretary

. Answer phone, greet parents/visitors, maintain logs

. Typed letters and performed all duties as assigned

by Principal

1996-2005 SEASONAL JOBS Kingstree, SC

Dr. Frank A. Trefny Office Office

Secretary/receptionist

Client Logic Call Center Operator/Tech Support

EDUCATION:

1992 Williamsburg Technical College Kingstree

Associate of Science Degree

REFERENCES:

Beckie Herndon Florence, SC 843-***-****

Beth Croom Kingstree, SC 843-***-****

Mrs. Sharon Trefny, R. N. Dr. Frank Trefny Medical Office

843-***-****

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