Customer Service Human Resource

Craig Askam

**** * ******* ******

Muscatine, Iowa 52761

Home 563-***-****

Cell 563-***-****

******@********.***

**/**** ** ******* ****@work Muscatine Iowa

Laborer

• Knowledgeable in the safe operation of various power

tools.

• Experience in reading blueprints.

• Knowledgeable of the local flora and wildlife.

• Provided great customer service to park visitors

05/2008 to Present Craig Askam- Marketing Consultant

• Experienced in contract negotiation

• Knowledgeable of payroll regulations

• Gained a great deal of experience with scheduling and

planning.

• Assesses businesses marketing and merchandising

programs and provides an evaluation of the programs

09/2007 to 07/2009 Allsteel Inc. Muscatine Iowa

Team Lead

• Supervised daily operations of the Storage Unit

Department.

• Able to read and follow Blueprints Specifications.

• Lead departmental meetings.

• Presented departmental safety meetings.

• Used computer to help set daily goals and track finished

products.

• Kaizan Champion for our department.

• Involved with several RCI teams

11/2003 to 09/2007 Wholesale Food Outlet Muscatine Iowa

Assistant Store Director

• Supervised the daily store operations

• Implemented merchandising programs

• Processed all Human Resource information

• Processed all payrolls with the Kronos payroll system.

• Trained employees on new procedures and processes.

• Responsible for the ordering and replenishment of the

store’s inventory

Very proficient with Excel, Power point and Microsoft

•

Word computer programming

Responsible for ordering merchandise and store wide

•

inventory level.

8/2002 to 11/2003 Wal Mart Muscatine Iowa

Assistant Store director

• Supervised the daily operations of the departments I

was assigned

• Processed Human Resource information

• Managed assigned area’s inventory and shrinkage

levels

• Responsible for the hiring and training of new

associates

• Implemented company merchandising programs

• Ordered merchandise for assigned area’s and

maintained inventory level.

11/1998 to 8/2002 Buy and Save Muscatine Iowa

Store Director

• Ensures that budgeted objectives are met.

• Maintained store so that desired quality and pricing is

met.

• Performed employee evaluations on all store

employee’s

• Proficient in Kronos, QuickBooks and Quicken

• Designated Trainer for other six managers in our

division

• Helped with marketing and merchandising plans for the

six stores in our division

• Very knowledgeable in Federal, State, and City Health

regulations

02/1990 to 11/1998 Grain Processing Corporation Muscatine Iowa

Still Operator

• Responsible for the refining of distilled spirits

• Familiar with the handling of Hazardous Materials

• Knowledgeable of OSHA regulations and labor laws.

• Knowledgeable of daily operations in a food grade

warehouse

Saint Ambrose University Davenport Iowa

EDUCATION

01/1992 to 05/1998 Bachelor of Arts/ Business Administration

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