Quality Assurance Control

Marjan Mansourian

*** **** ******** *** #*** Glendale CA 91207

Cell: 818-***-****

abnahh@r.postjobfree.com

Objective

Interesting and Challenging position in the Food industry in the area of

Quality Assurance or Product Development.

Qualifications

. 10 years of experience in Quality Assurance (restaurant and

manufacturing).

. Manufacturing and plant production experience.

. Educational and food service management experience.

. Working knowledge of food Quality Assurance, meal planning, food

preparation, food safety and storage, food sanitation principles,

HACCP standards, food allergens, product complaints, GMP, SSOP, 21CFR,

USDA and Federal and State regulations regarding child school food

program, recent restaurant menu labeling regulations.

. Familiarity with the nutritional ESHA program.

. Experience with performing laboratory chemical analysis: Ph, BRIX,

Viscosity and other tests.

. Knowledge of restaurant standard food sensory analysis

. Knowledge of food industry safety and sanitation

. Well-versed with the ABC's of the Dietary Guidelines for Americans for

Child Care Certified (April, 2002)

. Certified for Health and Lab Safety.

. Proficiency in MS Word, Excel, PowerPoint and Internet

. Excellent oral and written communication skills.

. Detail-oriented and always aim for the highest accuracy and precision.

. Enjoy working with and leading a team of qualified people.

. Proven ability to meet work deadlines and manage multiple tasks at

once.

. Ability and experience in working and supervising bilingual food

program staff

. CPR Certified

Professional Experience

Nestle-USA - Chatsworth, CA Jan 2009 - Present

Quality Assurance Team Leader (Production)

. Responsible for complete Quality Assurance tasks in the plant.

. Ensured and maintained plant Quality, conformance to Nestle USA

quality standards and compliance with USDA regulations.

. Collaborated on a daily basis with USDA inspectors and production

teams to maintain food quality as well as plant and associate safety

. Created plant SOPs in co-operation with QA team manager, supervisors

and technicians.

. Worked with plant managers to create Quality Control specifications

and safety regulations.

. Handled food safety issues like metal contamination, raw material

contamination, machine and plant inspections etc.

. Conducted trainings for plant associates on acceptable safety and

working procedures.

______________________________________________________________________

International House of Pancake (IHOP-Dine Equity) - Glendale, CA Feb

2005 - Aug 2008

Senior Food Scientist

. Charged with being the key person for all aspects of the Quality

Control programs and processes.

. Developed generic product specifications

. Maintained all HACCP and Food Safety records

. Responsible for Suppliers Vendor Certification Process

. Successfully performed audits on Supplier Plants

. Worked with suppliers to troubleshoot identified facility process

problems.

. Handled Food product recalls and incidents of guest complaints and

Food born illnesses

. Approved supplier's product packaging and labeling

. Responsible for supplier product issues at restaurant

. Coordinated with R&D for new product development and menu

implementation

. Extensively involved with R&D to revise and refine product/ingredient

specifications

. Rigorously monitored and worked with suppliers placed on quality

probation.

. Successfully tackled product and logistics issues with distribution

centers.

. Developed nutrition fact labels for all IHOP core menu items as well

as promotional items

______________________________________________________________________

Options State Preschool - City Of Industry, CA Feb

2002 - Feb 2005

Assistant Manager - Food Program

. Ordered food and managed detailed cost effectiveness studies for over

100 Options school sites. Planned and provided alternative meals for

special needs students. Planned and developed breakfast, lunch and

snack menus for the Options State Preschool Food Program. Prepared and

monitored food transport records and Child Meal Production records.

______________________________________________________________________

Chef America Inc -- Chatsworth, CA Mon

2000 - Mon 2001

Quality Assurance Food Technologist

. Responsible for purchasing, receiving, inspecting, testing and

approving incoming raw materials. Conducted daily audits and

investigated/resolved quality assurance problems. Monitored inventory

cost controls for the Quality Control Lab, and ensured adherence to

employee food preparation and hygienic manufacturing standards. Broad

knowledge of Chef America's production process, from receiving,

operation of the equipment, packing off the finished product, to

shipping it out the door.

______________________________________________________________________

California State University -- Northridge, CA

Mon 2000 - Mon 2001

Peer Nutrition Counselor

. Evaluated nutritional assessment data for, CSUN, Student athletes.

Internships and Other Experience

California Department Of Health Services -- Los Angeles, CA

o Prepared meals and gained knowledge of students with PKU

2 Nutrition Intern, CSUN Lab School -- Northridge, CA

o Planned, budgeted and developed lunch menus for preschoolers and

kindergarteners.

3 Nutrition Educator, Pierce apartment building -- Van Nuys, CA

o Taught nutrition and prepared food for low-income Latino

children and their families.

Education

. B.S Family Environmental Science, Nutrition & Food Science, California

State University, Northridge 1995 - 2000

. Minor in Chemistry, California State University, Northridge 1995 -

2000

. Dean's List 97

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