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Maintenance Customer Service

Location:
Myrtle Beach, SC, 29577
Posted:
March 09, 2010

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Resume:

RICHARD W FRIEDENBERGER

**** *. ***** *** #***

Myrtle Beach, SC 29577-2534

Home Phone: 843-***-****

Email: abnafb@r.postjobfree.com

EXPERIENCE

MAINTENANCE SUPERVISOR / DIRECTOR

Campus Edge Apartments

Conway SC.

Campus Living Villages

12/08 to Present

Reference Contacts available

Wes Deese - VP of Property Management at University Housing Group

Mark Miller - Regional Manager 1-713-***-****

. 300 Apartments / 1180 Beds

. All General Maintenance

. Project Management

. EPA Certified (Universal License)

. HVAC Repairs / Plumbing / Hot Water Heaters / Monthly HVAC filter

change program

. Maintenance turn of all apartments in 15 days

. In charge of all Technicians, Grounds Technicians

. Hiring of all Private Contractors, Painters, Cleaners, Carpet

Installers & Landscapers

. Maintained all vendors service contracts and work authorization forms

/ W9 Forms

. Ordered all supplies for Maintenance and Office

. Obtained a Budget / Capital Reports / Capital Budgeting

. Multi-site Experience

. Computer Literate / Microsoft Office / Excel / Microsoft Publisher /

Onesite Property Management Software / Realpage Property Management

Software

. Carpentry / Drywall / Replace or Repaired tile flooring

. Conducted Maintenance meetings and Safety Meetings

. OSHA Safety & Awareness meetings & "Right To Know" meetings.

. Kept excellent logs on all Material Safety Data Sheets (MSDS)

. Quarterly Inspections on all fire alarms / fire extinguishers

. Inspection of all Smoke Detectors during Quarterly Inspections

. Saflok Program / Loading and Re-Programming

. Key cutting / Master Key Log

. Inspection of all units for move in or move out

. Conducted Lease Violations

. Quarterly Inspections of Apartments, stair rails / Re-stripe of

crosswalks and speed bumps / Golf cart maintenance

. 27 Years of Appliance Repair

. 26 Years of Electric & Gas Heating

. 24 Years of Installing and Repairing Electric & Gas Hot Water Heaters

. Fulfilled service request daily on a timely manner

. Random calling of residents to make sure Maintenance was done in a

Professional manner.

. Participated in On-Call Program

. Scheduled Employees for On-Call

. Implement, & Maintain Policies and Procedures

. Maintains disaster preparedness, developing response plans, managing

crises

. CPO License (South Carolina)

. Pool Operation / Chemicals

. Pool & Hot Tub General Repairs of Motor Pumps / Pipes / Gates

. Pool Preventive Maintenance Schedule and Logbook

. Weekly inspection and replacement of house lights and parking lot

lights

. Monthly inspection of curbs / sidewalks / parking lots / storm drains

. Maintained excellent Curb Appeal throughout the property

. Worked with Residents one on one with maintenance issues

. Worked with RA's one on one with resident and building issues

. Maintained all Amenity Maintenance (Volleyball courts / Basketball

courts, Exercise room and Tanning beds)

. Maintained sprinkler irrigation and sprinkler head replacement

. Published monthly newsletters to residents for safety issues and

preventive maintenance hints

MAINTENANCE SUPERVISOR / DIRECTOR

Campus Edge Apartments

Conway SC.

Campus Advantage Inc.

5/08 to 12/08

Reference Contacts available

Wes Deese - VP of Property Management at University Housing Group

Chip Schell - Vice President of Operations for Campus Advantage

. 300 Apartments / 1180 Beds

. All General Maintenance

. Project Management

. EPA Certified (Universal License)

. HVAC Repairs / Plumbing / Hot Water Heaters / Monthly HVAC filter

change program

. Maintenance turn of all apartments in 15 days

. In charge of all Technicians, Grounds Technicians

. Hiring of all Private Contractors, Painters, Cleaners, Carpet

Installers & Landscapers

. Maintained all vendors service contracts and work authorization forms

/ W9 Forms

. Ordered all supplies for Maintenance and Office

. Obtained a Budget / Capital Reports / Capital Budgeting

. Multi-site Experience

. Computer Literate / Microsoft Office / Excel / Microsoft Publisher /

Onesite Property Management Software / Realpage Property Management

Software

. Carpentry / Drywall / Replace or Repaired tile flooring

. Conducted Maintenance meetings and Safety Meetings

. OSHA Safety & Awareness meetings & "Right To Know" meetings.

. Kept excellent logs on all Material Safety Data Sheets (MSDS)

. Quarterly Inspections on all fire alarms / fire extinguishers

. Inspection of all Smoke Detectors during Quarterly Inspections

. Saflok Program / Loading and Re-Programming

. Key cutting / Master Key Log

. Inspection of all units for move in or move out

. Conducted Lease Violations

. Quarterly Inspections of Apartments, stair rails / Re-stripe of

crosswalks and speed bumps / Golf cart maintenance

. 27 Years of Appliance Repair

. 26 Years of Electric & Gas Heating

. 24 Years of Installing and Repairing Electric & Gas Hot Water Heaters

. Fulfilled service request daily on a timely manner

. Random calling of residents to make sure Maintenance was done in a

Professional manner.

. Participated in On-Call Program

. Scheduled Employees for On-Call

. Implement, & Maintain Policies and Procedures

. Maintains disaster preparedness, developing response plans, managing

crises

. CPO License (South Carolina)

. Pool Operation / Chemicals

. Pool & Hot Tub General Repairs of Motor Pumps / Pipes / Gates

. Pool Preventive Maintenance Schedule and Logbook

. Weekly inspection and replacement of house lights and parking lot

lights

. Monthly inspection of curbs / sidewalks / parking lots / storm drains

. Maintained excellent Curb Appeal throughout the property

. Worked with Residents one on one with maintenance issues

. Worked with RA's one on one with resident and building issues

. Maintained all Amenity Maintenance (Volleyball courts / Basketball

courts, Exercise room and Tanning beds)

. Maintained sprinkler irrigation and sprinkler head replacement

. Published monthly newsletters to residents for safety issues and

preventive maintenance hints

MAINTENANCE SUPERVISOR

GMH Communities

State College Park, State College PA

College Housing

12/03 to 02/06

Contact: Rich Poorman (Maintenance Area Manager)

814-***-****

. 196 Units - 784 Beds

. All General Maintenance

. Project Management / Capital Reports / Capital Budgeting / Monthly

Budget

. EPA Certified (Universal License)

. HVAC / Plumbing / Monthly HVAC filter change program / EPA Certified

(Universal License)

. Appliance Repair / 22 Years of Appliance Repair

. Maintenance turn of all apartments

. In charge of all Techs, Grounds Techs

. Hiring of all Private Contractors, Painters, Cleaners, Carpet

Installers & Landscapers

. Ordered maintenance supplies

. General Carpentry / Drywall / Replace or Repaired tile flooring

. Conducted maintenance meetings

. OSHA Safety & Awareness meetings & "Right To Know" meetings.

. Kept excellent logs on all Material Safety Data Sheets (MSDS)

. Quarterly Inspections on all smoke detectors / fire alarms / fire

extinguishers

. Key cutting / Master key / Bedroom key / Mail key

. Inspection of all units for move in or move out

. Quarterly Inspections

. 21 Years of Electric & Gas Heating

. 19 Years of Installing and Repairing Electric & Gas Hot Water Heaters

. Fulfilled Service Request / Random calling of residents to make sure

Maintenance was done in a professional manner.

. Participated in On-Call Program

. Scheduled Employees for On-Call

. Pool Operation / Chemicals / Pool & Hot Tub General Repairs of Motor

Pumps & Pipes / Gates / CPO Certified (PA)

. Preventive Maintenance Schedule and Logbook

. Weekly exterior light inspection

. Participated in daily morning clean up around property

. Maintained all vendors service contracts and work authorization forms

/ W9 Forms

. Scheduled all meetings with Vendors & Code

. Traveled to different states to help other properties that were having

issues

MAINTENANCE SUPERVISOR

GMH Communities

Nittany Pointe, PA

College Housing

12/99 to 02/03

Contact: Rich Poorman (Maintenance Area Manager)

814-***-****

. 168 Units - 672 Beds

. All General Maintenance

. Project Management / Capital Reports / Capital Budgeting / Monthly

Budget

. EPA Certified (Universal License)

. HVAC / Plumbing / Monthly HVAC filter change program / EPA Certified

(Universal License)

. Appliance Repair / 22 Years of Appliance Repair

. Maintenance turn of all apartments

. In charge of all Techs, Grounds Techs

. Hiring of all Private Contractors, Painters, Cleaners, Carpet

Installers & Landscapers

. Ordered maintenance supplies

. General Carpentry / Drywall / Replace or Repaired tile flooring

. Conducted maintenance meetings

. OSHA Safety & Awareness meetings & "Right To Know" meetings.

. Kept excellent logs on all Material Safety Data Sheets (MSDS)

. Quarterly Inspections on all smoke detectors / fire alarms / fire

extinguishers

. Key cutting / Master key / Bedroom key / Mail key

. Inspection of all units for move in or move out

. Quarterly Inspections

. 21 Years of Electric & Gas Heating

. 19 Years of Installing and Repairing Electric & Gas Hot Water Heaters

. Fulfilled Service Request / Random calling of residents to make sure

Maintenance was done in a professional manner.

. Participated in On-Call Program

. Scheduled Employees for On-Call

. Pool Operation / Chemicals / Pool & Hot Tub General Repairs of Motor

Pumps & Pipes / Gates / CPO Certified (PA)

. Preventive Maintenance Schedule and Logbook

. Weekly exterior light inspection

. Participated in daily morning clean up around property

. Maintained all vendors service contracts and work authorization forms

/ W9 Forms

. Scheduled all meetings with Vendors & Code

. Traveled to different states to help other properties that were having

issues

MAINTENANCE SUPERVISOR

B&F Enterprises

Wopsononock Ave Altoona PA

College Housing

04/94 to 12/99

. General Maintenance

. HVAC / Plumbing / Monthly HVAC filter change program / EPA Certified

(Universal License)

. Electric & Gas

. Pipe Fitting / Plumbing / PVC / Copper

. Basic Residential Electric

. Appliance Repair

. Interior / Exterior Painting

. General Carpentry / Drywall / Replace or Repaired tile flooring

. Maintenance turnover of all apartments

. Preventive Maintenance Program

. Fulfilled Service Request

. Participated in On-Call Program

. Ordered all Maintenance supplies

. Quarterly Inspections

. Participated in daily morning clean up around property

. Lawn Care

MAINTENANCE SERVICE TECH

High Associates LTD, Lancaster PA

Greenfield Estates

Residential Housing

02/90 to 04/94

. General Maintenance

. Heating / Electric & Gas

. HVAC / Plumbing / Monthly HVAC filter change program / EPA Certified

(Universal License)

. Basic Residential Electric

. Appliance Repair

. Maintenance turnover of all apartments

. Preventive Maintenance

. Fulfilled Service Request

. Participated in On-Call Program

. Quarterly Inspections

. Participated in daily morning clean up around property

FACTORY MECHANIC

Dart Container, Lancaster PA

. Repaired all machines

. Conveyer Motors

. Cup Presses

. Expanders

. Repaired & Replaced Cup Molds

. Preventive Maintenance

EDUCATION

ALTOONA AREA HIGH / KEITH JR HIGH / IRVING ELEMENTARY

Altoona PA 16601

12 Years / Diploma

ALTOONA AREA VO TECH

Altoona PA 16601

Technical Degree in Food Service

Minor in 500 Hours

ALTOONA AREA VO TECH

Altoona PA 16601

Technical Degree in Appliance Repair

Minor in 1000 Hours

LANCASTER VO TECH

Lancaster PA 17540

Technical Degree in Basic Electric

Minor in Score 94%

ALTOONA AREA VO TECH

Altoona PA 16601

NSPF Pool Class and License

CPO Certified

SC POOL CORP INC.

Myrtle Beach SC 29526

CPO Class

AMP CPO License

CERTIFICATIONS

UNIVERSAL EPA CERTIFIED

Mainstream Engineering

Expires July 2500

Universal Certified

CPO LICENSE

South Carolina CPO Certification (2009)

Pennsylvania CPO Certification (1999)

CPR CERTIFIED

Certified

APPLIANENCE REPAIR

1000 Hours

Diploma

Repaired Washers / Dryers / Garbage Disposals / Electric Stoves /

Microwaves

BASIC ELECTRIC

Expires: Jul 2500

Certification 98%

Basic residential wiring

Receptacles / Switches / G.F.I / Installing Lights / Ceiling Fans

FAIR HOUSING from Grace Hill

Certificate for 3 hour course for Multifamily Professionals

Fair Housing

Federal Fair Housing Laws

How to define and Identify Discrimination

Documentation and Compliance Strategies

HELP WANTED from Grace Hill

Certificate for 3 hour course for Help Wanted for Multifamily Housing

How to hire and Keep & Inspire Quality Staff Members

How to recognize Quality Candidates

RESIDENT RETENTION from Grace Hill

Certificate for 3 hour course for Resident Retention

Methods for managing Lease Expirations

How to assess your current Retention Program and enhance it

How to Calculate the Cost of Turnover

CUSTOMER SERVICE from Grace Hill

Certificate for 3 hour course for Customer Service

Methods to Meet or Exceed Customer Expectations

How to improve Communication Skills to Increase Resident Retention

How to Diffuse and Satisfy Difficult Customers

PREVENTING SEXUAL HARASSMENT from Grace Hill

Certificate for 2 hour course for Sexual Harassment

How to Identify Sexual Harassment Behaviors in a workplace

Steps to take in order to keep your workplace free from Sexual Harassment

Consequences of Sexual Harassment

MOLD from Grace Hill

3 Hour course on Mold Awareness

How to treat Mold and how to Detect and Prevent Mold

What Mold is and why it grows

How to Manage a Mold Response Plan

How to communicate with your Residents regarding Mold

LOCKOUT / TAGOUT from OSHA

Specific practices and procedures to safeguard employees from the

unexpected energization or startup of machinery and equipment or the

release of Hazardous energy during service or maintenance activities

FAIR HOUSING BASIC from Olson Training & Professional Growth Seminar

Origin of Fair Housing

Handicap Status and Guidelines

Penalties related to Fair Housing

State and Local Guidelines

SKILLS, ACHIEVEMENTS AND HOBBIES

PROFESSIONAL DJ

23 Years Experience in DJing, Performing and Entertaining large groups of

people.

DJ Weddings / Private Parties / Schools / Night Clubs

Music Promoting Company

Promoted new tracks for Top Music Artist, the likes of 50 Cent, Madonna,

Kelly Rolland, Mary J Blige, Missy Elliott, Life House, Alicia Keys, Chris

Brown, David Banner and more.

Radio On-Air Experience

FAMILY LIFE

Married for 12 years

15 year old son

Enjoy being active in Church at Christ United Methodist Church Myrtle

Beach, SC where I put God first in my life. I also like doing family

outings and enjoying life.

I also have the desire to learn and succeed in everything I do and to set

goals and successfully fulfill them.

Website: http://www.linkedin.com/in/rfriedenberger09



Contact this candidate