Manager Project

Randall L. Phelps

*** ****** ***. . ****** . ** *2572

Home 804-***-**** . Cell 804-***-**** . Email abna66@r.postjobfree.com

POSTION DESIRED

A 21 year experienced executive in the retail and lending industry with

multi unit management experience seeking a District Manager position with

an established forward looking company.

PROFILE

. Goal oriented manager who enjoys a challenge and is committed to the

highest quality of standards.

. Experienced in operations, P&L management, budgeting, customer

service, purchasing, inventory control, human resource management,

staff training and development, and risk management.

. Very experienced in hardline merchandising, presentation, and

logistics.

. Highly polished management style with excellent organization and

leadership skills. Uses positive optimistic style that effectively

motivates staff.

. Uses "situational leadership" to determine when to manage or lead

others.

. Excellent time manager. Able to handle multiple task and projects

concurrently.

. Excellent communicator in oral, written, email and listening formats.

. Skilled troubleshooter ensuring bottom line results in a fast paced

environment.

. Experienced with Microsoft Excel, Word, and Power Point.

EXPERIENCE

2005 to 2010 Divisional Director of Operations-Advance America Cash

Advance

Multi unit manager supervising 15 branches. Responsible for 15

million in annual receipts. Lead a staff of 75 associates.

Ensured that all branches and team Members complied with all

state and federal lending laws. Complete responsibility of P&L

results. Administered all HR functions and recruiting. Help to

develop a management training program that was implemented to

the entire company of 2800 branches. Ensured the highest level

of customers service was rendered to all clients.

2002 to 2005 Store Manager-T.J. Maxx

Supervised a 28,000 square foot store that achieved over 7

million in annual sales. Responsible for all phases of daily

store operations and strategic planning. Duties included all

P&L responsibilities, HR functions, training and development of

staff.

2001 to 2002 Human Resources Recruiter-Ames Department Stores

Responsible for recruiting, interviewing and hiring all store

management personnel for 81 stores in the Mid Atlantic Region.

To include Philadelphia, Pittsburgh,Washington DC, and

Baltimore. Administered Monster Board and other recruitment

sites.

EXPERIENCE CONT.

1999 to 2001 District Manager of Internal Audit and Loss Prevention-

Ames Dept Stores

Responsible for all internal auditing and loss prevention

functions in the State of Virginia. Used the trained and

measured compliance with staff and management to maximize sales

and profits. Improved inventory shrink results from 2.54% to an

all time low of .53% in two years time. District stores

received superior internal audit scores as compared to the other

districts in the region.

1993 to 1999 Store Manager-Ames Department Stores

Supervised 78 associates. Responsibilities included sales and

profit goals, merchandising standards, inventory control, HR

functions and risk management.

1989 to 1993 Project Manager-Ames Department Stores

Supervised 18 new or remodel store projects. All aspects of

opening a newstore from start to finish. Construction

supervision and working with contractors. Staffng and training

of store. Merchandising and set up of all operations of store.

After opening follow up to ensure success.

1987 to 1989 Asst. Store Manager-Ames Department Stores

Executed all functions of a full line department store. All

operations, staffing, training, merchandising and customer

service support.

EDUCATION

1987 New Castle Chrysler High School Graduate

Majored in Business and Math

1987 New Castle Area Vocational School

Marketing Program Certificate

PUBLIC SERVICE

Currently Elected to the Richmond County Board of Supervisors

Appointed to the Richmond County Social Services Board.

Appointed to the Committee to update the County Comprehensive

Plan.

2006 to 2008 Elected to the Warsaw Town Council

Appointed Chairman of the Personal Committee.

Served on the Economic Development Committee.

Served on the Utility Committee.

Served on the Police and Safety Committee.

Served on the Finance and Budget Committee.

2005 to 2006 Appointed to the Warsaw Town Planning Commission

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