Manager Sales

David A. Poirier

**** ***** ***** *****, ***** Center Ohio 43035, c. 720-***-****

****@****************.***

Business focused Information Technology with over 17 years of experience in

infrastructure and application development. Demonstrated success in leading large

teams which deliver solutions to complex and mission critical business issues. Deep

domain experience in Human Resource systems and business process. Implemented major

cost savings and high business value efforts around application consolidation, custom

application development, merger and acquisitions, vendor contract negotiations and IT

application solutions delivery. Proven track record of achieving cost and time

savings while delivering within strict budget and time constraints.

Areas of Strength & Expertise

Mergers & Acquisitions Plateau Learning Management Financial Systems

Peoplesoft HCM, CRM 8.9 Portal Systems Billing Systems

Employee Self Service Time Entry and Payroll Systems Talent Management Systems

Manager Self Service Off-Shore Vendor Planning & Allocation

Systems

Executive Career Highlights

o Saved Millions by consolidating 26 Learning Management systems into one

common learning platform allowing for redirection of instructor led

courses into computer based delivery. Director, Application development

... Nationwide Insurance.

o Completed installation of Peoplesoft HelpDesk CRM allowing for the

streamlining of employee relations activity into one centralized group.

This business process transformation led to millions of dollars of HR

labor savings. Director, APPLICATION DEVELOPMENT ... Nationwide

insurance.

o Led $19 million Peoplesoft implementation replacing three independent HR

systems into one consolidated environment. This multi-year program

replaced existing software globally, ultimately enabled savings of

millions of through consolidation of disparate functions into common

process throughout company. SENIOR MANAGER ... MCI TELECOMMUNCIATION.

o Led the integration of over 60 companies into a common ERP which ranged

in size from a few hundred to the 40,000 employee Verizon integration.

Developed a process to integrate M & A activity into a common business

process and centralized system. SENIOR MANAGER ... MCI

TELECOMMUNCIATION.

Professional Experience

Nationwide Insurance ... Columbus, Ohio

2006 to Current

One of the largest insurance and financial services companies in the world,

focusing on domestic property and casualty insurance, life insurance and

retirement savings, asset management, and strategic investments.

Director, Application Development

Recruited by the division CIO to drive change within the HR Systems

department, build trust relationships with HR business partners and mature

project delivery; in change management role, administer all facets of

applications development including management of teams responsible for

defining, designing, testing, implementing and operating complex, multi-

tier distributed service-oriented architectures and applications.

Scope of responsibilities include strategic planning; tactical project

management ensuring satisfaction of scope deadline and budgets; activity

management for applications; software and service contract negotiations;

staff recruiting.

Oversee 5 direct reports, 35 staff, and approximately 15 domestic

contractors executing various projects and running applications; ensure

functional quality of applications comprising Human Resources, Learning

and Development, Portal Technologies and Corporate Real Estate Systems.

o Implementation of Plateau LMS: Led the selection and installation of a

multimillion dollar enterprise wide Learning Management System (Plateau

Systems). Successfully completed technical delivery of all system

components which included both electronic and classroom training

resulting in the reduction of 26 systems and $2.5M in annual cost

savings. System also reduced risk of multimillion dollar fines

associated with non-compliance to regulatory training.

o Implementation of Peoplesoft CRM: Completed rollout of the CRM Helpdesk

module of Peoplesoft allowing for a true shared services function

within HR. Product rollout reduced HR labor costs by 12M per year by

centralizing HR Generalist duties. Higher employee satisfaction was

gained through online access to knowledge base articles. Ensured

delivery of the solution by actively managing issues and engaging

Oracle as an implementation partner

o Major upgrade of ERP: Managed a successful migration of Peoplesoft HCM

from version 8.3 to 8.9. This $600K project removed 20% of product

customizations and was introduced into production on time and on budget

o Strategic Roadmap: Provided 3 year application, infrastructure, and

architecture roadmap for IT to support business initiatives; strategic

plan constantly revisiting as business modifies and changes operating

model. Roadmap include upgrades and module deployments of major ERP,

consolidation of applications to lower total cost of ownership and

reduction of system complexity and risk by elimination of

customizations.

o Business Process Transformation: Completed benchmark studies with

partnership from Accenture and Cedar Crestone on total cost of

ownership of HR system to industry best practice. Participated in

focus groups to identify end user pain points and variance to best

practices. Led resulting RFP for a new talent management suite of

applications which will replace several legacy custom applications

delivering Staffing, Compensation, Development, Performance and

Succession business processes.

o Other major application implementations and upgrades: Complete hardware

refresh of base architecture; Corporate Real Estate software; Support

for Annual Enrollment processing; Portal transformation for ease of

use; Implementation of Time Tracking, Over 60 additional projects

delivered.

MCI Telecommunications ... Denver, Colorado

1994 to 2006

The nation's second-largest telecommunications company with a fiber-optic

network spanning more than 46,000 miles. Offered more than 50 services in

more than 150 countries that included voice, data and telex transmissions,

MCI Mail and MCI Fax

SENIOR MANAGER, APPLICATION DEVELOPMENT

2000 to 2004

Initially promoted to lead the Peoplesoft installation, gained increasing

levels of accountability over time with eventual responsibility for the

ongoing support and development of forty global mission critical systems

in the HR, commissions, IT Systems, Billing and portal areas with

accountability for 100 technical resources comprised of onshore and

offshore teams; scope of responsibilities included strategic planning via

roadmap activities; budgets and project management; global IT organization

and activity management; off-shore resource management; due diligence and

management of acquired company IT organizations; IT staff recruiting;

software and service contract negotiations.

o Implementation of company wide ERP: Provided technical leadership on

the January 2001 implementation of Peoplesoft HR/Payroll. This

conversion involved migration of 70,000 employees to one instance of

Peoplesoft converting existing manager and employee self-service

application and development of 85 interfaces.

o Deployed International instance of ERP: Provided technical leadership

on the installation and construction of the International HR instance

of Peoplesoft, ultimately providing manager and employee self service

in later releases. Resolved complex connectivity and labor law issues.

Serviced employees in AsiaPac, Europe and South America.

o Merger and Acquisition activity: Led the integration of over 60

companies into MCI ranging in size from a few hundred to the Verizon

integration. Developed a process to integrate M & A activity into MCI

business process and systems

MANAGER, APPLICATION DEVELOPMENT

1996 to 2000

o Developed Custom Employee and Manager Self Service Systems:

Partnered with the business to design and develop multiple employee

and manager web based self-service systems including; time sheet

processing, management transaction processing, online pay stub

processing, annual benefits enrollment and employee performance

management integrated into a seamless Portal system.. These web

based systems replaced manual paper transactions and saved the

company millions in labor year over year. Awarded the 1998 CIO

WebBusiness Top 50 Internet/Intranet Applications for this suite of

applications. These best in class systems, deployed in the late

1990, are still in use today.

Programmer/analyst, APPLICATION DEVELOPMENT

1994 to 1996

. Recoded a benefits processing series of disparate programs into one

consolidated end to end process. Moved the processing time from 3

days to 15 minutes.

Telelink systems ... Denver, Colorado

1991 to 1994

An inbound and outbound call center operation of 1200 employees

specializing in cable and newspaper sales.

MANAGER, technology

1992 to

1994

Responsible for all information systems including corporate application,

automated dialers and sales systems. Accountable for corporate quality

assurance which included a department of customer quality assurance

representatives.

o Automated the sales and commissions payments: Created a system to

catalog sales information and the resulting commission payments

resulting in more accurate sales and billing information and higher

levels of employee satisfaction.

o Created advanced sales reporting: Created analytics which aided in the

sales campaigns by identifying trends in customer demographic data.

Led to higher sales per hour in the telemarketing of cable programs.

Education

UNIVERSITY OF COLORADO ... Boulder, Colorado

Masters of Science, Information Systems

Colorado State University ... Fort Collins, Colorado

Bachelor of Science, Social Science

Awards

o Leaders in Action: Nominated for an executive development course only

available to top 10% of Directors/Vice Presidents. Course was six

months in duration and consisted of a cross functional team of eight

executives assigned to solve a complex business problem which the

company faced. Completed Nov, 2008. ... Nationwide Insurance.

o Quest development: Nominated for an executive development course only

available to top 10% of Directors/Vice Presidents. Course was designed

by Korn/Ferry to refine skills necessary to become a CIO. Completed

Oct., 2009 ... Nationwide Insurance.

o 1998 CIO WebBusiness Top 50 Internet/Intranet Application: Industry

award for the employee self service suite of systems ... MCI

TELECOMMUNCIATION.

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