Customer Service Construction

Howard Taylor

** *. ****** **. - ****, Dallastown, Pennsylvania 17313

Phone: 717-***-****

E-mail: abna5a@r.postjobfree.com

SUMMARY: Hardworking, conscientious, detail-oriented self-starter with the

ability to efficiently handle a variety of tasks and responsibilities

simultaneously. International volunteer with unique and invaluable

training and experience from 11 years of working with people of different

languages, cultures, and customs. Competent in Microsoft Applications

including Word, Excel, and Outlook. Conversationally fluent in Spanish.

Effective verbal and written communicator with excellent interpersonal

skills. Currently enrolled in an accounting services specialist course.

PA CareerLink Office in York, PA is assisting me to find work. I may

be eligible for an on-the-job training program provided through the

Workforce Investment Act, also known as WIA. This is a federally funded

program that would reimburse an employer interested in providing such

training 50% of my hourly wage for a period up to six months and an amount

up to $5,500. Both amounts are determined by the duties and skill level of

the job on which I am being trained. Any employer in the public, private

non-profit, or private sectors interested in this program is asked to

contact Sandra Butt-Richardson at 717-***-****, ext. 218. She is with the

Harrisburg Area Community College (HACC) Workforce Services Division, PA

CareerLink - York County, 841 Vogelsong Road, York, PA 17404.

WORK EXPERIENCE:

Abel Fence LLC, Leola, Pennsylvania May 2003

- October 2009

. Trained and skilled in all phases of the installation of a variety of

commercial fencing including chainlink, ornamental, PVC, and split-

rail

. Organized shop/warehouse to facilitate efficient storage and retrieval

of parts, tools, and materials for use in the field

. Maintained accurate inventory of parts and materials

Missionary Volunteer Construction September

1992 - April 2003

. Angola, Africa (1 year): Administrator of support services

. Supervised the complete setup of a kitchen on a construction site

to feed 100 volunteer workers all daily meals

. Oversaw the training and development of kitchen and dining room

personnel

. Managed the day-to-day operations including purchasing and

inventory control

. Negotiated successfully with vendors to deliver products on site

that resulted in significant cost savings

. Responsible for ordering goods and supplies that had to be

imported

. Coordinated equipment repair and maintenance

. Oversaw all the non-construction-related services of personnel such

as housing, cleaning, laundry services, commissary, and necessary

medical attention

. Prepared weekly agenda and meeting minutes as construction

committee secretary

Howard Taylor

Page 2

42 E. Howard St. - Rear, Dallastown, Pennsylvania 17313

Phone: 717-***-****

E-mail: abna5a@r.postjobfree.com

. Mexico (8 years): Assistant to construction supervisor.

Administrator of support services

. Managed construction office personnel

. Handled construction and personnel related correspondence along

with other administrative and clerical duties

. Maintained public and confidential records of all correspondence

. Prepared weekly agenda and meeting minutes as construction

committee secretary

. Supervised all non-construction related services for up to 700

volunteers including food service, on-site and off-site housing,

cleaning, laundry, transportation, barber/beauty shop, commissary,

and medical attention

. Established and supervised the training of personnel for a first-

response emergency program

. Ecuador, South America (1.5 years): Crew leader

. Trained crew members in concrete formwork

. Supervised steel stud framing

. Conducted weekly safety meetings

P & H Janitorial Service, Dallastown, PA April

1986 - August 1992

. Owner of a successful small business

. Responsible for all bookkeeping and administrative needs of the

business

. Provided excellent customer service which resulted in additional

clients

. Trained others to start their own business

EDUCATION:

. In addition to a high school diploma, currently taking a distance-

learning course

from the U.S. Career Institute, located in Colorado, U.S.A. to

become an accounting services professional. Said institute is

accredited by the Accrediting Commission of the Distance Education

and Training Council listed by the U.S. Department of Education as

a nationally recognized accrediting agency. Upon completion, a

diploma is awarded and the student is qualified for an entry-level

position in accounting, payroll, bookkeeping, tax preparation, etc.

FEDERAL CRIMINAL HISTORY RECORD INFORMATION (C.H.R.I.):

. Registration ID: PAE096T902046656

Contact this candidate