Manager Management
Resume:
MARK CHAPMAN
**25
Noblesville, IN 46062
abna03@r.postjobfree.com
SENIOR SUPPLY CHAIN / PROJECT MANAGEMENT
Logistics / Production Planning / Program Management
Performance-driven Senior Manager offering over twenty years of
comprehensive achievements within Supply Chain Management, Operations,
Purchasing, Logistics, Production Planning, and Program Management.
Leveraged business acumen across diverse cultures and economies. Solid
history of utilizing innovative approaches, adapting to new business
environments, and negotiating win-win agreements. Recognized for ability
to incorporate management techniques that result in enhanced business
practices, increased productivity, and profits. Forged strong business
relationships focused on teamwork, service level and cost containment.
AREAS OF EXPERTISE
Leadership / Operations Management SAP Implementation
Operations Material Control Auditing
International Operations Change Management
Relationship Management Project Management
Inventory Control Vendor Alliances
Budget Development / Management Team Building / Mentoring
Process Mapping Process Analysis
Critical Supply Management Materials Requirement
Planning
Customer Management Sarbanes Oxley
Strategic Planning / Tactical Six Sigma
Development
MAJOR ACHIEVEMENTS
> Achieved largest Delphi SAP launch, on time and within budget in company
history. Launch involved 9 manufacturing sites, two distribution centers
and two design centers located in 5 countries on 4 continents. Result:
Met all metrics involving 700,000 static data elements, 276,000 dynamic
data elements and a cutover plan involving 2,429 tasks.
> Transitioned largest customer contract to Mexico as a cost reduction
measure. Result: Culminated in $1 Million in personnel savings with no
impact to customers.
> Instituted premium freight metrics, reporting, and infrastructure to
drive improvements. Result: Reduced premium freight 2.57% in 2004 to
.54% in 2006 realizing an annual $3.5 Million in savings.
PROFESSIONAL EXPERIENCE
Delphi Electronics and Safety, Kokomo, IN
1984-Present
Manager, Business Systems, Processes and Warehousing (2007-Present)
Implement and maintain production control and logistics at facilities
worldwide. Administer, train, and ensure SAP and business systems
compliance. Oversee customer and supplier EDI (Electronic Data
Interchange).
Mark Chapman, page 2
interface, Sarbanes Oxley compliance, plant process audits, warehousing and
logistics, enhancements and implementation.
Key Accomplishments:
. Managed successful SAP launch for 4 German facilities, acting as co-lead
for production control and logistics. Included training, supplier and
customer interfaces, organization, and SAP system changes.
. Created alert and escalation process to interface with overseas support
of SAP system.
. Developed first supplier Electronic Data Interchange certification team
and tracking processes for European facilities. Achieved record results
of 76% part number compliance.
Manager, Customer Order Processing, & Critical Supplier and Parts
Management Parts (2004-2007)
Assured that 15 Delphi plant locations and 30 suppliers shipped to 250
locations worldwide, including 60 contacts in North America, Europe, South
America and Korea. Resolved component issues in assembly plants, not
previously resolved by plant control managers.
Key Accomplishments:
. Formalized post-SAP processes for customer facing systems, including work
instructions, desk manuals, and audit requirements. Customers included:
General Motors, Ford, Chrysler, Hyundai, Honda, Cami and Nummi.
. Passed all QS/TS and Sarbanes-Oxley audits all three years.
. No supplier failures resulted in customer impact.
Manager, SAP Deployment (2002-2004)
Team included 75 personnel, located in 9 manufacturing locations and
Delphi's largest distribution center.
Key Accomplishments:
. Successfully shutdown and archived data for 35 legacy systems generating
$7M in annual savings.
. Completed all SAP enhancements and organizational change requirements on
time and with 2,500 end items and 50,000 components part numbers. All
locations went live on the same day, totaling $5B in sales.
. Managed team that developed and trained all production control and
logistics employees consisting of 5,000 pages of material and 22,000
training hours. Achieved 99.3% training compliance.
. Originated the first supplier certification process and team. Set Delphi
record for supplier communication and labeling process compliance of
96.7% one month after SAP launch.
Manager, Systems and Processes (2000-2002)
Directed 5 supervisors and 30 analysts managing pre-SAP legacy systems and
processes. Managed MRP (material requirements planning) systems and
processes, including system changes, budgets, external interfaces (customer
and supplier EDI), process design and roll-out, and troubleshooting.
Key Accomplishments:
. Reduced annual IT budget from $11M to $7.5M over a 2 year period through
the elimination of under utilized systems, combining of systems and
elimination of upgrades.
. Managed business case, developed launch team, headcount, resources,
production control and logistics budget for SAP implementation.
Supervisor, Production Control, Materials Analysis, and Critical Parts
(1997-2000)
Managed Bill of Material routing analysis, material pull system, supplier
interface, system analyst, and critical parts teams.
Key Accomplishments:
. Managed Information Technology and Business teams through Y2K
preparation, developed all back-up contingency plans, command center
staffing and systems testing. Zero impact was realized.
. Developed first Critical Parts tracking and escalation process with zero
customer impact realized.
Mark Chapman, page 3
Engineering Product Team Leader, Audio (1995-1996)
Accountable for all aspects of commercial, design, development, launch, and
production of Delphi's first aftermarket audio product. Managed team
consisting of electrical engineering, mechanical engineering, software
programming, sales, finance, and program coordinator.
Key Accomplishments:
. Piloted first integrated development team concept, co-located
engineering, sales, program management and reporting structures.
. Set Delphi Record (11 months) for fastest car audio concept to production
cycle.
. Launched first product for aftermarket sales at the Consumer Electronics
Show.
Senior Sales Engineer / Business Manager (1991-1995)
Maintained relationship with GM, TRW, Inland and Saginaw Steering. Managed
Buick radio and all steering wheel control business cases, financial
analysis, quoting, and program launch.
Key Accomplishments:
. Increased profitability on steering wheel controls from break even to
15%+ over a 4 year period through the development of a new cost - profit
model for steering wheel controls.
. Wrote and developed company's first successful aftermarket audio
feasibility study and business case. Resulted in joint venture product
development with premier aftermarket car audio manufacturer and
distributor.
Manufacturing Supervisor, Material Control, Non-Productive Purchasing, and
Production Readiness (1986-1991)
Held a variety of positions at Delphi E&S, first Mexican facility as well
as the US warehouse facility.. Managed up to 11 salaried employees and 300
hourly staff members.
Key Accomplishments:
. Implemented North American Production control and logistics systems and
processes for company's first Mexican manufacturing facility.
. Launched material control, expediting and production readiness areas.
Staffed positions, trained, and created work instructions.
. Formulated and implemented first remote site purchasing manual for
procurement execution and corporate audit guidelines.
Production Readiness Supervisor (1984-1986)
Analyzed production readiness for first Cadillac combo panel. Secured
components, scheduled and executed pre-production builds, monitored Bill of
Materials change management, customer interface and on-time delivery of all
pre-production builds.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Bachelor of Science, Corporate Finance and Production Operations Management
Ball State University, Muncie, IN
Six Sigma Certified Green Belt
Contact this candidate