Administrative Assistant Customer Service

Socha Brown

Home: (***) *** - **** * Cell: 248-***-****

abn9wt@r.postjobfree.com

OBJECTIVE

To attain long term employment in a professional environment that would

allow me to utilize my professional abilities as a skilled and trained

Executive Administrative Assistant/Project Coordinator with an opportunity

for advancement and growth.

SUMMARY of QUALIFICATIONS

. Over 10 years of service in Administrative work.

. Over 5 years of service in Customer Service.

. Over 6 years of service as Receptionist.

. Worked in various positions that encouraged and strengthened my

abilities in the stated field of service.

PROFESSIONAL EXPERIENCE

Pontiac School District - Pontiac, MI

Executive Administrative Assistant/Project Coordinator (Curriculum &

Instruction) July 2010 - Sept. 2012

. Manage Assistant Superintendent Calendar Independently.

. Schedule Administrator Evaluations in alignment with contractual

agreements.

. Communicate to several divisions of the School District to ensure

quality service to the principal, teachers, and parents.

. Maintain district documents and records including Service

Independent Contracts.

. Coordinate events for Pontiac School District.

. Manage budgets for all events, take minutes when applicable, and

produce executive summaries.

. Arranged Instructional Development Courses and Staff Development

Trainings.

. Prepare and process legal, county, state, & federal reports.

. Completed payroll and attendance daily for staff and students.

. Handled monies from student activity accounts, Title I Funds,

Parent Group, and Fundraisers.

. Maintain database for district professional development and

substitute.

. Maintain dual roles to the Assistant Superintendent & Elementary

Literacy & Core Content Supervisor.

. Work directly with senior district administrators and provide data

assistance in the fulfillment of responsibilities as required by

the Michigan Department of Education and Federal Grant regulations

for implementation and monitoring of federal grant funded programs

and services.

. Use district electronic financial management systems to assist

buildings with maintaining accurate financial records and

transactions related to district federally funded program

responsibilities and obligations.

. Prepare and maintain records of purchase orders, staffing,

contracts and other expenditures related to federally funded

programs and services.

. Use spreadsheets, electronic calendars, and district website for

publicizing and tracking staff participation in federally funded

professional development.

. Monitor participant attendance to ensure all participants issued

SBCEUs attended 100 percent of the contact hour requirements.

. Collect and organize necessary documentation to support the

appropriate, allowable and reasonable use of federal funds meeting

compliance regulations to include but not limited to the creation

and collection of PD agendas, evaluations, sign-in sheets, school

choice and transfer referrals, transportation dockets, PNP

documentation and meeting sign-ins, agendas, and compliance

documents.

. Provide data documentation to help support at-risk student

achievement for future grant funding.

. Develops and maintains process to ensure Private Non-Profits and

havenwyck receive all necessary title funds and documentation is

in compliance with federal guidelines.

. Provide clerical support, as directed by senior administration, to

individuals assigned to plain, publicize, conduct and/or evaluate

professional development.

Pontiac School District - Pontiac, MI

Administrative Assistant (Franklin Elementary) Jan.2008 -

June 2009

. Purchased office supplies through budgeted district accounts.

. Approved purchase orders for payment.

. Communicated to several divisions of the School District to ensure

quality service to the principal, teachers, and parents.

. Organized board meetings, programs, and field trips for staff and

students.

. Generated reports for student count day, Medicaid count, and

Immunization records for the State of Michigan.

. Created documents for efficient record keeping such as Sign-In

Sheets, Payroll Check-Off Sheets, Student Record Request Forms,

Check Request, etc.

. Arranged Instructional Development Courses and Staff Development

Trainings.

. Prepared Board Meeting Documents such as agendas and minutes.

. Completed payroll and attendance daily for staff and students.

. Handled monies from student activity accounts, Title I Funds,

Parent Group, and Fundraisers.

. Guided Parent Volunteers and Building Visitors to the proper

destination.

Pontiac School District - Pontiac, MI

Substitute Administrative Assistant Jun. 2002 -

Jun. 2005

. Communicated to several divisions of the School District to ensure

quality service to the principal, teachers, and parents.

. Organized board meetings, programs, and field trips for staff and

students.

. Generated reports for student count day, Medicaid count, and

Immunization records for the State of Michigan.

. Created documents for efficient record keeping such as Sign-In

Sheets, Payroll Check-Off Sheets, Student Record Request Forms,

Check Request, etc.

. Arranged Instructional Development Courses and Staff Development

Trainings.

. Prepared Board Meeting Documents such as agendas and minutes.

. Completed payroll and attendance daily for staff and students.

. Handled monies from student activity accounts, Title I Funds,

Parent Group, and Fundraisers.

. Guided Parent Volunteers and Building Visitors to the proper

destination.

. Human Resources/Accountability and Assessment assistance.

R.L. Deppmann Company - Southfield, MI

Receptionist Jul. 2006 -

Dec 2006

. Effectively coordinated all phone calls and transferred them to

the proper destination.

. Modified the R.L. Deppmann Employee Handbook.

. Screened phones call for the Company President to ensure he was

not disrupted by soliciting phone calls.

. Purchases kitchen and office supplies for the entire company.

. Maintained the filing room by being efficient in filing all

documents on time.

. Prepared and printed all outgoing checks.

. Completed order acknowledgements for payment.

Administrative Assistant Jan. 2007 -

Dec. 2007

. Prepared meetings and trainings for the President and Sales Staff.

. Handled travelling arrangements for 24 Sales Representative.

. Generated reports for all orders then scanned and linked each

document to the computer system.

Snelling Personnel Services - Southfield, MI (Temp Service)

Administrative Assistant Jan. 2006 -

Jul. 2006

. Reported to each assignment in a timely fashion.

. Perform all responsibilities as expected.

. Completed mail merges and answered phone calls.

. Prepared travel arrangements.

Rochester Medical Group - Rochester, MI

Medical Administrative Assistant Jul. 2005 -

Oct. 2006

. Operated switchboard.

. Increased company revenue by collecting patient co-payments.

. Conducted patient EKG & PFT Test.

. Simplified scheduling conflict for front desk.

. Generated reports to display the number of patients each doctor

assisted.

. Led patients to the proper room.

. Assisted in training employees for CPR Trainings.

ACHIEVEMENTS

. Graduated from National Institute of Technology (Now Everest) as a

certified Medical Administrative Assistant.

. Completed certification as International Fellowship of Chaplaincy.

. Earned 426 Credit Hours at Baker College of Auburn Hills

PROFESSIONAL SKILLS

Office Records Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management Executive Support

Database Calendaring Travel Coordination

Administration Billing/Coding Medical Terminology

EKG

Computer MS Word MS Outlook Windows

Skills: MS Excel MS Access Type 92 wpm

MS PowerPoint MS Publisher 21,948 shorthand

keystrokes

REFERENCES

Available Upon Request

Contact this candidate