Customer Service Quality Assurance
Resume:
HAROLD J. ODHAM, JR.
Jacksonville, Fl
abn9vp@r.postjobfree.com
February 6th, 2013
McCann Law Group
Jacksonville, Florida
Re: Collections Agent
I read with great interest that you are looking for a collector for your team. I think I have the experience that you are looking for. With my extensive collection experience and sales experience, I am confident that I could get on board and quickly ensure a goal surpassing performance. My familiarity with people and my strong personality along with my organizational skills would make me a strong addition to your team. My personal attributes, such as attention to detail and a solid work ethic would enable me to excel in this position.
I would appreciate the chance to meet with management in person to discuss in further detail what I feel I could bring to your collections team. Please do not hesitate to contact me using the contact information listed below.
Thanks for taking this time to review my Qualifications.
Regards,
Harold J. Odham, Jr.
Harold J. Odham, Jr.
414 Overbrook Dr.
Jacksonville, Florida 32225
abn9vp@r.postjobfree.com
Telephone: 904-***-****
Personal Statement
I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the collection industry, I love to learn, and am always up to any challenge whatever the situation. I get along well with others while working productively on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Work Experience
Collector
Advanced Debt Mediation-9951 Atlantic Blvd. Nov. 2010-Nov 2012
Jacksonville, Florida
Adhere to FDCPA laws and regulations as defined in FDCPA Testing. Negotiate arrangements with customer to pay their delinquent car or medical debt in full, or set up best possible arrangements to secure debt on a monthly basis. Collect assigned monthly budget every month. Document all collection activity in a concise and accurate manner. Correct deficiencies and oversights during quality assurance reviews as outlined by Manager. Most importantly maintain good public relations.
Professional Caddie
Caddie Master Ponte Vedra Beach, Florida Feb. 2007-July 2010
Job requirements were servicing business owners, presidents, vice-presidents of major corporations on the famed TPC Stadium Golf course. While caddying gave history of the famed TPC Golf Tournament through out the round as well as advising how to play the Golf Course, also responsible for the entire group of players by fore caddying providing yardage, reading greens and advice.
Collector
Legal Mediation Practice Feb. 2003-Jan. 2007
Adhere to FDCPA laws and regulations as defined in FDCPA testing. Negotiate arrangements with customer to pay debt in full, or set up best possible arrangements to secure debt on a monthly basis. Collect assigned monthly budget every month. Document all collection activity in a concise and accurate manner. Correct deficiencies and oversights during quality reviews as outlined by Manager. Most importantly maintain good public relations.
Collector
Southeastern Leasing Dec. 2001-Jan. 2003
Negotiate arrangements with customer to pay debt in full or set up best possible arrangements to secure debt on a monthly basis. Collect assigned monthly budget every month. Document all collection activity in a concise and accurate manner. Maintain good public relations.
Salesman
National Medical, Inc.-952 Cesery Blvd. August, 1989-Dec.-2001
Jacksonville, Florida 32211
Responsible for creating $30,000.00 a month in business. I was a cold call specialist-meeting with doctors or their decision makers on a routine basis. Document all sales activity of current and new clients on a monthly basis, as well as delivery and customer service needs. Update all pricing and ordering needs for the Company, and monthly sales goals.Responsible for collections of past due accounts as well.
Education
High School Diploma August, 1982-June 1988
Sandalwood High School
Achievements
Professional Golfer 1989 to Present
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