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Customer Service Representative

Location:
Chicago, IL, 60629
Posted:
February 06, 2013

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Resume:

**** * ****** . *******,** *****

Phone 773-***-**** . E-mail abn9v2@r.postjobfree.com

CANDICE Collier

Objective

Seeking employment with a company where I can use

my experience to grow and develop as well as be an

asset to the growth of the company.

Professional experience

Chicago State University

Chicago, IL

Admission Clerk/Recruiting Clerk

2010-Currently

Chicago State University

Chicago, IL

Laboratory Biomedical Researcher Summer

of 2009

Discovery Clothing

Chicago, IL

Customer Service Rep, Sales Assoc., Cashier

2006-2009

Education

Star Academy 2012

Phlebotomy

Chicago State University 2011-2014

Major-Chemistry

Tennessee State University 2010-2011

Major-Biology

Julian High School 2006-2010

Summary Of skills

Maintain detailed records in a fast paced

environment

Maintained and filed away over 500 documents in

alphabetical order an hour

Worked in a lab to conduct biomedical research

Strong written and verbal/telephone communication

skills

Maintain a high level of customer service at all

times

Maintain a clean and professional office

environment

Typing 60 wpm with 3% error rate to accurately

enter data in PC

Skillful working with Microsoft Word and Excel

Proven ability to make over 100 outbound phone

calls for every day to existing customers

Expert in using the company's database software for

data entry purposes

Demonstrated ability to log all notes and follow up

information accurately

Answered, screened and directed inbound phone calls

Performed general secretarial duties, including -

scheduling meetings, appointment, faxing and

mailing.

Took verbal and written messages and made sure they

got to the appropriate destination.

Received and sorted email and electronic

deliveries.

Processed applying students applications

Recruited students to university

Interviewed students as well as admit them into

university

AWARDS

Employee of the Month

Recognition for superior customer service with

current and potential Chicago State University

students.

Best customer service representative

Graduated Salutatorian

Received $3000 of scholarship money at Tennessee

State for Merit

Placed on the Dean's list at both Tennessee State

and Chicago State University for 3.0 and above GPA.

Reference

Upon Request



Contact this candidate