Administrative Assistant Customer Service
Resume:
Aicha Glenn
Yuma, AZ *****
Home: 928-***-****
abn9oj@r.postjobfree.com
OBJECTIVE: To obtain a position as an OFFICE / CLERICAL worker.
(Clerk Typist / File Clerk/ Mail Clerk and
Secretarial)
HIGHLIGHTS OF QUALIFICATIONS
. 6 years of experience as an administrative assistant and clerical
worker
. Outstanding customer service skills
. Flexible, willing to adapt to any situation to reach company goals
. Strong interpersonal skills; able to work well as a member of any team
. Self-motivated and confident in making independent decisions
. Project oriented, sticking to a task until completed
. Bilingual, speaking English and French
WORK EXPERIENCE
MAY 2001 - DEC 2007 Receptionist UA Vie Abidjan, Cote d'Ivoire
. Worked as an administrative assistant for the largest insurance
company in the Ivory Coast
. Processed and registered all incoming mail and checks
. Greeted visitors, and oriented them to their proper destination in the
office building
. Functioned as a liaison to customers, disseminating important
information
. Organized files, scheduled appointments, answered phones
. Dedicated to customer satisfaction; routinely praised for my ability
to receive customers, handle their concerns, and for my courteous
behavior and winning smile
DEC 1995 - FEB 2001 Sports and Leisure Promoter Baie Des Sirenes San
Pedro, Cote d'Ivoire
. Organized vacation activities for tourists in San Pedro, Ivory Coast
. Escorted guests to the surrounding villages and countryside, acting as
a tour guide
. Went above and beyond standard duties to ensure customer satisfaction;
assisted with waiting tables, gardening, cleaning the beach, washing
dishes, whatever was needed to meet company goals and exceed customer
expectations
. Routinely received more in customer tips than in regular salary
. Organized and promoted traditional African celebrations, African
dances, sporting events, horse riding, kayaking, swimming and beach
activities, running/jogging, badminton, tennis, etc.
PROFESSIONAL TRAINING
. Administration / Secretary training, BCEAO (Central Bank of West
Africa), Accountability Division, Summer 2007
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