Customer Service Quality Control

RANGARAJAN HARIKRISHNAN

* ******* ******, *** ***, Wheaton, Il 60187

Phone: 630-***-**** Email ID: abn9ml@r.postjobfree.com

OBJECTIVE:

I am a highly accomplished, dedicated, and disciplined electronics professional seeking to contribute to and grow with a dynamic

progressive, and innovative organization. I am recognized as a team player and a performer, consistently completing assignments on

time and under budget. I am a troubleshooter able to effectively and efficiently resolve issues and meet and achieve challenging goals

and objectives. I am a direct and decisive leader with a “hands on” management style. I am a results oriented individual with an

exemplary track record of success in safety and regulatory compliance, quality control, customer service, and operations installation,

maintenance, and repair.

EDUCATION:

• Diploma in Electronics and Telecommunication.

• Diploma in Technology for Maintenance of Avionics from Hindustan Aeronautics Limited.

• Advance Electronic Course in Microwave Devices, Modern Radar, Digital Devices and EW Systems.

CORE STRENGTHS:

Project Management Quality Control Diagnose/ Troubleshoot

Safety Systems/ Training Employee Supervision OSHA Regulatory Compliance

Budgeting & Scheduling Team Oriented Leader Operations Maintenance

Splicing Planning & Development Installation, Service & Repair

DSL, DS1, HDSL, VDSL Customer Service/ Support Defective Pair Recovery

CAT 5 & 6 Data Networks Rehabilitation Process Control/ Improvement

EXPERIENC E:

CUMMINS ALLISONS CORPORATION (2011 2012)

• Assembling the Money Machines and sub assemblies.

• Hands on experience in Sensors, checking the Laser Status, uploading the software, calibrating the motors.

• Fault Management and Circuit Provisioning.

SAISUDHIR INFRASTRUCTURES LTD: DEPUTY MANAGER – FACILITIES (2010 2011)

Worked in 50 Million Dollars Water Pipe Line Project.

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Have experience in facilitating 350 employees to work efficiently.

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• Interact professionally and communicate easily with customers and co workers.

RELIANCE COMMUNICATIONS: FIELD ENGINEER / OPERATIONAL MAINTENANCE ENGINEER (2001 2010)

• Functional Skills training on telecom Network Maintenance.

• Maintenance of utilities in BTS such as Diesel Generators, Battery Bank, SMPS,HVAC, Security Systems, Optical Fibers and

copper cables.

• Regular Operations and Maintenance Activities in Transmission Network equipment.

• Installation, commissioning and maintenance of leased lines and Virtual Private Networks(VPN)

• Worked with routers, digital loop carrier, SDH, TN –1C, ADSL, ISDN, optical modem, HDSL modem, V.35 converters,

Nortel equipment, EDP and broadband lines.

IND IAN AIR FORCE: AVIONIC S TECH NICAL S UPERVIS OR (1981–2001)

• Worked as Air Defense Systems Officer.

• Worked as Radar Technician /Technical Administrator.

• Worked in different Radar Systems and Electronic Warfare Systems Microwave Devices and test equipment.

• Handling of small arms, Automatic Weapons and Rifles, Sten Machine and Light Machine Gun, and undergone Defense

Training Course.

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