Summary of Qualifications
Extremely motivated, dependable and detail oriented Medical Professional
offering valuable experience as a transcriptionist, assistant, receptionist
and surgical coordinator. Flexible and trust-worthy, willing to work at
any time to ensure organizational success. Proven ability to streamline
office procedures, which boost productivity and efficiency. Intellectually
and competitively equipped to excel at new responsibilities within fast
work atmospheres. Proficient utilizing Microsoft Office Suite and various
transcription and EKG machines and medical software.
Professional Experience
*** Please note *** In November 2011, I changed my full time status at
Southern NH Internal Medicine Associates to part time, working evenings and
weekends due to a family issue. At that time, I also I began working for:
FLYING FINGERS MEDICAL TRANSCRIPTION - Derry, New Hampshire
2011 - Present
At Home Medical Transcriptionist
By using the internet, as well as specialized computer software and
equipment provided to me through the company, I provide medical
transcription of reports and letters with quick turnaround time for 8
doctors located in Illinois.
Southern NH Internal Medicine Association - Derry, New Hampshire 2007 -
Present
Receptionist/Referrals
Greet patients, collect co-pays and past due balances, verify patient data,
schedule follow-up office and specialist appointments and ensure doctors
remained on schedule at this busy medical facility with 12 Doctors and up
to 250 daily patients. Provide up to 100 patient referrals to specialists
on daily basis and call on insurance companies for prior authorization.
. Recommended two suggestions that boosted office time and cost efficiency
consisting of the implementation of an automated patient appointment
confirmation system and the elimination of an unnecessary referral
position, assuming dual role as receptionist and referral employee with
no drop in productivity.
New England Internal Medicine - Littleton, New Hampshire 2003 - 2006
Medical Assistant
Supported three Physicians seeing up to 35 patients daily including
triaging patient calls, scheduling appointments, documenting vital signs
and medical histories, handling EKGs and phlebotomy, administering
nebulizer treatments and pulmonary function tests, ordering prescriptions
and obtaining insurance authorizations. Assisted with exercise stress
tests, pap smears and minor office procedures.
. Created and maintained a warm, inviting and upbeat work atmosphere and
provided superior patient treatment, engendering repeat and referral
business.
*** I left here to move back to southern New Hampshire to be closer to
family ***
Daniela Verani, M.D. - Londonderry, New Hampshire 2002 - 2003
Receptionist/Transcriptionist
Handled all front-desk and medical transcription activities for this
Physician such as coordinating appointments, maintaining patient
communication and collecting co-pays and insurance information.
. Took initiative to personally take over all office transcription
responsibilities, eliminating costs associated with contracting an
employee from an outside transcription company.
*** I left here to move to northern New Hampshire to provide what I had
hoped to be a simpler lifestyle for my family amidst the beautiful
mountainous scenery ***
Metrowest Eye Surgeons - Framingham, Massachusetts 2000 - 2002
Surgical Coordinator
Provided direct support to two Ophthalmologists including scheduling pre-
and post-operative Primary Care Physician and specialty doctor eye
surgeries, handling paperwork, setting up lab tests, EKGs and x-rays and
serving as liaison between the hospital, surgeons and patients.
. Transcribed all Ophthalmologist letters and post-operative surgical
reports.
*** I left here when the two Ophthalmologists retired and handed the
practice over to an Optometrist who was only working part time ***
Southboro Medical Center - Southboro, Massachusetts 1997 - 1998
Radiology Transcriptionist
Transcribed x-ray, ultrasound and nuclear medicine test reports for a
radiologist serving the needs of 40 Physicians. Additionally responsible
for sending off patient lab results and paperwork to hospitals throughout
the area and performing phlebotomy whenever needed.
. Quickly and accurately attended to any departmental needs within a fast-
paced work atmosphere, eliminating need to hire an additional
transcriptionist.
*** I left here when the Radiologist's work got outsourced out west,
deeming my position unnecessary ***
Health Resources, Inc. - Natick, Massachusetts 1993 - 1996
Medical Assistant
Gained hands-on Medical Assistant experience, administering vision,
hearing, pulmonary function, breath alcohol and urine alcohol testing for
over 200 client companies and documenting lab results.
*** I left here to be able to spend a year at home with my infant son ***
Education
New England Institution of Technology - Warwick, Rhode Island
Associate's Degree in Medical Assisting
International Correspondence School Home Study Program
Associate's Degree in Medical Transcription
REFERENCES
Rebekah Briggs
603-***-**** (work)
Melanie Decker-Cleary
603-***-**** (cell)
Cindy Danley
603-***-**** (work)
Shannon Daniels
603-***-**** (work)